Hilton Garden Inn Queretaro in Querétaro

Overview

Hilton Garden Inn is located 9 minutes from Santiago de Queretaro’s Historic Centre by car, and 30 minutes’ drive from Queretaro International Airport. It offers 24 front desk service, newspapers and an outdoor pool. The rooms are air conditioned and offer amenities such as coffee makers and flat-screen cable TVs. The bathroom comes with shower, free toiletries and a hairdryer. Hilton Garden Inn has an on-site business centre and facilities for the disabled, like elevators. Laundry and dry cleaning services are offered. Amid central Santiago de Queretaro, food options are available within 1 km from the hotel. The Central Bus Station is 11 minutes’ drive away.

Traveller reviews

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

G

Gustavo

family_with_children

January 29, 2025

3

I was very disappointed as we had no internet, we booked a king suite and ended in a two bed room, I found hairs on the bed, power went out twice and AC broke.. The manager also wasn't really compassionate about it, so we had to move to another hotel. They should ending giving us a discount for the night we stayed and they didn't.

Facilities

Accessibility

Wheelchair accessible

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options, Restaurant, Bar, Snack bar, Special diet menus (on request), Kid-friendly buffet

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas

General

WiFi available in all areas, Minimarket on site, Heating, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool

Safety features

Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Daily housekeeping, Concierge service, Private check-in/check-out, Luggage storage, Packed lunches, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

King Room

The King Room features air conditioning, flat-screen cable TV and ironing appliances. The bathroom offers free toiletries. Other amenities that this room offer are hairdryer, coffee maker and a microwave.

Max 2 guests 26 m² 1 bedroom 1 bathroom

Queen Room with Two Queen Beds

The Double Room features air conditioning, flat-screen cable TV and ironing appliances. The bathroom offers free toiletries. Other amenities that this room offer are hairdryer, coffee maker and a microwave.

Max 4 guests 26 m² 1 bedroom 1 bathroom

Queen Room with Two Queen Beds with Terrace

This double room has a seating area, microwave, cable TV, refrigerator and MP3 clock.

Max 4 guests 28 m² 1 bedroom 1 bathroom

One-Bedroom King Suite with Sofa Bed

This suite has a bedroom and a separate living room with a sofa bed and a small kitchenette. Cable TV and air conditioning are included.

Max 4 guests 53 m²0 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59

Check-outFrom 12:00 until 13:00

Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.

Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine printFor all reservations with breakfast include applies to adults only. Children over 5 years old have an extra cost for breakfast that must be paid at the property.

Last updated: Apr 11, 2024, 2:01 PM

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