Heartland Hotel Queenstown
27 Stanley Street
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Why people book this hotel
“Room was warm, bed was ok, Close to Town if you want to walk”
“Location, friendly helpful staff, fresh rooms, comfortable bed and good shower”
“We just absolutely loved everything about the room 🙂”
“Room was beautiful, comfy”
“Was clarn and tidy and the staff we all excellent”
“The staff were friendly and helpful”
“Room 303 - comfortable and clean”
“Comfy and clean”
“We were lucky to get a car park which was great as a lot of properties do not ha…”
“Adequate parking”
“Great location spacious rooms with modern facilities great value for money”
“Great value for money”
Overview
Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Hillside Brasserie is open daily, for breakfast and dinner.
Traveller reviews
Vicki
couple
June 18, 2026
“Good location, Reasonable Accommodation”
Room was warm, bed was ok, Close to Town if you want to walk. We were lucky to get a car park which was great as a lot of properties do not have parking or you have to pay so that was a bonus.
LYDIA
family_with_children
June 17, 2026
“The staff are very friendly”
Chandy229
solo_traveller
June 15, 2026
“Good value for money”
Location, friendly helpful staff, fresh rooms, comfortable bed and good shower.
Dallas
solo_traveller
June 14, 2026
“Super happy”
We just absolutely loved everything about the room 🙂
Swati
solo_traveller
June 11, 2026
Room was beautiful, comfy! Location was great
Shaheel
extended_group
June 10, 2026
“Perfect”
Everything was amazing
Craig
solo_traveller
June 8, 2026
Good room with partial views of the lake. Was clarn and tidy and the staff we all excellent.
Dennis
extended_group
June 8, 2026
“Nice facility - would stay again after the refurb work is complete.”
Room 303 - comfortable and clean. Good luggage rack - best we have seen in a hotel room. Practical.
Mikayla
couple
June 3, 2026
“Amazing place, everything about it was perfect. Will definitely be back here next time we are in Queenstown!”
Everything!
Chris
solo_traveller
June 3, 2026
“Close to centre hotel. In general, it was a good hotel.”
It was only walking distance to the centre of town. Adequate parking. The staff were friendly and helpful.
Mahhe Zabeen
couple
June 2, 2026
“Great stay”
Close to town centre
Amira
couple
June 2, 2026
“It was nice and comfortable, thanks”
The location was exceptional for being close to the town centre and skyline
Bronwyn
solo_traveller
May 27, 2026
Very central to everything. Comfy and clean
Peter
couple
May 20, 2026
“Highly recommended”
Great location spacious rooms with modern facilities great value for money
Kelly
family_with_children
May 18, 2026
The view was great and the unit was very well maintained.
Mukesh
couple
May 17, 2026
“Excellent”
Location and view from balcony awesome
Mellanie
couple
May 17, 2026
“Perfect for a one night stay”
Great location clean and well kept
Julie
couple
May 17, 2026
“A wonderful stay in a memorable location”
Well positioned, friendly and helpful staff. Loved the view from our room! Great value for money. We thoroughly enjoyed our stay
Christina
solo_traveller
May 10, 2026
Great central location with parking, friendly and helpful staff
maria
solo_traveller
May 9, 2026
“Great overnight stay with good location to town”
Location to town was great and staff very friendly
Facilities
Activities
Sauna, Fitness centre, Skiing, Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines
Food & Drink
Kid meals, Breakfast options, Restaurant, Bar
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Non-smoking rooms, Lift, Safety deposit box, Family rooms, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Parking
Parking on site, Street parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Safety & security
Smoke alarms
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed
Services
Tour desk, Fax/photocopying, Laundry, Dry cleaning, 24-hour front desk, Room service
Ski
Ski storage
Superior Family Chalet View Room
This air-conditioned family room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with lake views. The unit offers 3 beds.
Superior King Twin Single Family View
The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room offers air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Superior Queen Twin Single Family Non-View
Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room provides air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Deluxe King
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed.
Deluxe King View
The spacious double room provides air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Standard King Room
Standard studio room with a king bed, all rooms include free WiFi, satellite TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people and there is no capacity for additional guests.
Superior King Room
Superior hotel room with 1 king bed includes free WiFi, air conditioning, satellite TV, a telephone, clock radio, tea and coffee facilities, a fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people and there is no capacity for additional guests.
Standard Split King Chalet
The spacious twin/double room offers air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom featuring a walk-in shower.
Superior Split King Chalet View
The spacious twin/double room provides air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower.
Superior Split King Twin
Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a seating area.
Superior Split King Twin View
The spacious twin/double room offers air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower.
Superior Split King View
The spacious twin/double room features air conditioning, a private entrance, a balcony with lake views as well as a private bathroom boasting a walk-in shower.
Standard Triple Room
Standard studio room with 3 single beds, all rooms include free WiFi, Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. (see 'Policies' section for extra person costs).
Deluxe Twin Queen
This air-conditioned twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 2 beds.
Standard Twin Room
Standard studio room with 1 queen and 1 single bed. All rooms include free WiFi, satellite TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. (see 'Policies' section for extra person costs).
Superior Twin Room
Superior hotel room with 1 queen and 1 single bed includes free WiFi, air conditioning, satellite TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Please note that the price is based on 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total (see 'Policies' section for extra person costs).
Superior Queen Twin Single
This air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 3 beds.
Chalet Studio King Room
This chalet studio room includes free WiFi, satellite TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Bedding is either 1 super-king bed or 2 king-single beds. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 2 people. There is no capacity for extra beds.
Chalet Studio King View Room
This chalet studio room offers premium mountain and lake views and includes free WiFi, Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hairdryer, iron and ironing board. Bedding is either 1 super-king bed or 2 king-single beds. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 2 people. There is no capacity for extra beds.
Hotel Policies
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