Haven Suite Luxury 5 Star
6 Helmores Lane Quail Rise
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Why people book this hotel
“This place is very cosy and has everything to make the stay memorable and comfor…”
“The place has all you need, especially a very comfy bed”
“The location and facilities were fantastic”
“We also have friends who live close by, which made the location very convenient …”
“It was roomy, quiet, spotless, warm, comfortable with a friendly, helpful owner/…”
“Clean, tidy, heaps of amenities”
“Warren was an amazing host”
“Warren is such an incredible host”
“Warren met us on arrival and was very helpful with advice about parking in the a…”
“Onsite parking which is rare in town”
Overview
Complete with barbecue facilities, free WiFi, a library and a garden, Haven Suite Luxury 5 Star is located in Queenstown, 2.6 km from Queenstown Event Centre and 3.7 km from AJ Hackett Bungy Jumping - Kawarau Bridge. The accommodation is 2 km from the Shotover River. The homestay has a satellite flat-screen TV. The homestay also offers a bathroom with a shower. The homestay offers a terrace. A ski storage space is available on site and both skiing and cycling can be enjoyed within close proximity of Haven Suite Luxury 5 Star. Remarkables Shopping Centre is 3.5 km away while the The Remarkables Ski Field area is 5 km from the accommodation. Coronet Ski Field is 4 km away and Skyline Gondola and Luge is 9 km away. Queenstown Airport is 3 km from the property.
Traveller reviews
Peter
solo_traveller
April 20, 2026
“Chicken soup for the body and soul.”
It was roomy, quiet, spotless, warm, comfortable with a friendly, helpful owner/operator.
Nitesh
family_with_children
April 10, 2026
Warren was an amazing host. He helped us with an early check in. The location and facilities were fantastic. This place is very cosy and has everything to make the stay memorable and comfortable.Queenstown is beautiful. 7 days didn't feel enough.
Marie
couple
March 25, 2026
“The best option in queenstown!”
Everything! We enjoyed our stay of 5 nights in this cozy wonderful place with the garden and views. The place has all you need, especially a very comfy bed. Warren welcomed us warmly and gave many useful advices. We loved queenstown and surroundings too.
Ann
couple
March 17, 2026
“Highly recommended”
Warren made us feel very welcome. The room is large and offers lovely views to the garden. The neighbourhood is quiet but you need a car to access the many wonderful spots around Queenstown.
Cameron
couple
March 16, 2026
“Very comfortable, quiet and a warm host.”
Both my wife and I are both tall and the king bed was super comfortable. The area is very quiet and we had the best sleep after two weeks of travelling around NZ. We also have friends who live close by, which made the location very convenient for us.
Claire
couple
February 24, 2026
“Close to Queenstown without the high price”
Beautiful setting, comfortable beds.
Simon
extended_group
February 1, 2026
Clean, tidy, heaps of amenities
Asma
extended_group
December 8, 2025
Warren is such an incredible host. Very kind and friendly. He got extra blankets and wraps for our baby to ensure the baby was well cared for. He gave us good directions into Queenstown and good locations and food places to visit. The room was clean and spacious, very relaxing and we were visited by friendly cats. The garden view is gorgeous. The whole place is well cared for and we will definitely stay here again..
YI FEN
couple
December 6, 2025
A wonderful 4 nights here! Highly recommend everyone for stay. Nice host, quite large space for 2 people.
Jane Maree
couple
November 16, 2025
“Enjoyable stay while holidaying in Queenstown and attending Queenstown Marathon event.”
Very comfortable accomodation. Extremely clean and quiet.
Jennifer
couple
November 1, 2025
“Warm and inviting property in a tranquil location”
Beautiful location away from the business of central Queenstown. Clean and comfortable. Plenty of microwave safe containers for use.
mtorabi
family_with_children
September 29, 2025
“As a family of three, we enjoyed our stay at the property. It's worth trying and highly recommended.”
Warren is a great host, supportive, and responsive. We had excellent communication throughout, both before and during our stay, as well as at our departure time. The house is equipped with nice and well-decorated amenities and offers beautiful views.
Tiarne
extended_group
September 15, 2025
Would give an even higher score if possible, Warren went above and beyond to make sure our stay was great. Comfortable beds with even more comfortable pillows, everything was super clean and tidy. We loved the little library and the view from the balcony! In a great location, a short drive to the city centre and a range of different restaurants.
Singh
solo_traveller
September 4, 2025
“Amazing incredible”
The peace and location of the property. Very quiet and nice for relaxation.
Nicolaas
extended_group
August 26, 2025
“Homestay on the Frankton side of town”
If your focus isn’t on Queenstown itself, you’ll be close to the newer area around Frankton and the Five Mile precinct near the airport, with convenient access to onward travel. There are some pleasant morning walks around the historic Shotover Bridge a few minutes from this accommodation. Warren, the proprietor, is attentive and enjoys a good chat.
Yuqi
family_with_children
July 5, 2025
“Roomy suite, nice suburb, and the best host.”
Warren went above and beyond to help us.
Farbod
solo_traveller
June 18, 2025
“Very good. I'd recommend.”
Warran is a great host. Amazing guy.
Shaambo
family_with_children
April 24, 2025
Pretty much everything. Warren is a great host and the suite is in top shape. The deck at the back is amazing for some stargazing if you are into it. The property has easily become our dream holiday home.
Margaret
family_with_children
April 20, 2025
“Excellent, great facilities and a welcoming and helpful host”
Excellent facilities and very clean. Warren met us on arrival and was very helpful with advice about parking in the area, places to eat and some information about the whole area. It was out of Queenstown but a very quiet area and was easy to drive and park at Frankston bus station and get a bus into town as traffic was quite manic and little parking in town. Easy drive to Arrowtown and the shot over river and the Onsen that we were booked into. Actually much better than being in town if you want to do things out and around Queenstown.
John Broome
couple
April 3, 2025
“Large comfortable well-located accommodation close to Queenstown”
The Haven suite is truly a fine place to stay near Queenstown. The owner has paid attention to every detail to ensure the comfort of his guests. Large comfortable bed. Super clean. Onsite parking which is rare in town.
Facilities
Activities
Tennis court, Golf course (within 3 km), Fishing, Skiing, Casino, Bicycle rental (additional charge), Canoeing, Hiking, Cycling, Horse riding, Badminton equipment, Pub crawls, Movie nights, Bike tours, Archery, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Non-smoking rooms
Internet
Internet services, Free WiFi, WiFi
Outdoors
Sun terrace, BBQ facilities, Garden, Terrace, Outdoor furniture
Parking
Street parking, Accessible parking, Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Luggage storage, Fax/photocopying, Tour desk, Airport shuttle, Business centre, Dry cleaning
Ski
Ski storage
Transport
Airport pick up, Airport drop off, Public transport tickets
Deluxe Double or Twin Room with Garden View
This twin/double room has a flat-screen TV, toaster and Nespresso coffee machine.
Hotel Policies
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