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Haven Suite Luxury 5 Star

Homestay

6 Helmores Lane Quail Rise

hotel
hotel

Why people book this hotel

Comfortable rooms
13 mentions

This place is very cosy and has everything to make the stay memorable and comfor…

The place has all you need, especially a very comfy bed

Great location
9 mentions

The location and facilities were fantastic

We also have friends who live close by, which made the location very convenient …

Clean rooms
8 mentions

It was roomy, quiet, spotless, warm, comfortable with a friendly, helpful owner/…

Clean, tidy, heaps of amenities

Friendly staff
8 mentions

Warren was an amazing host

Warren is such an incredible host

Parking available
2 mentions

Warren met us on arrival and was very helpful with advice about parking in the a…

Onsite parking which is rare in town

Overview

Complete with barbecue facilities, free WiFi, a library and a garden, Haven Suite Luxury 5 Star is located in Queenstown, 2.6 km from Queenstown Event Centre and 3.7 km from AJ Hackett Bungy Jumping - Kawarau Bridge. The accommodation is 2 km from the Shotover River. The homestay has a satellite flat-screen TV. The homestay also offers a bathroom with a shower. The homestay offers a terrace. A ski storage space is available on site and both skiing and cycling can be enjoyed within close proximity of Haven Suite Luxury 5 Star. Remarkables Shopping Centre is 3.5 km away while the The Remarkables Ski Field area is 5 km from the accommodation. Coronet Ski Field is 4 km away and Skyline Gondola and Luge is 9 km away. Queenstown Airport is 3 km from the property.

Traveller reviews

P

Peter

solo_traveller

April 20, 2026

10

Chicken soup for the body and soul.

It was roomy, quiet, spotless, warm, comfortable with a friendly, helpful owner/operator.

N

Nitesh

family_with_children

April 10, 2026

10

Warren was an amazing host. He helped us with an early check in. The location and facilities were fantastic. This place is very cosy and has everything to make the stay memorable and comfortable.Queenstown is beautiful. 7 days didn't feel enough.

M

Marie

couple

March 25, 2026

10

The best option in queenstown!

Everything! We enjoyed our stay of 5 nights in this cozy wonderful place with the garden and views. The place has all you need, especially a very comfy bed. Warren welcomed us warmly and gave many useful advices. We loved queenstown and surroundings too.

A

Ann

couple

March 17, 2026

10

Highly recommended

Warren made us feel very welcome. The room is large and offers lovely views to the garden. The neighbourhood is quiet but you need a car to access the many wonderful spots around Queenstown.

C

Cameron

couple

March 16, 2026

9

Very comfortable, quiet and a warm host.

Both my wife and I are both tall and the king bed was super comfortable. The area is very quiet and we had the best sleep after two weeks of travelling around NZ. We also have friends who live close by, which made the location very convenient for us.

C

Claire

couple

February 24, 2026

8

Close to Queenstown without the high price

Beautiful setting, comfortable beds.

S

Simon

extended_group

February 1, 2026

10

Clean, tidy, heaps of amenities

A

Asma

extended_group

December 8, 2025

10

Warren is such an incredible host. Very kind and friendly. He got extra blankets and wraps for our baby to ensure the baby was well cared for. He gave us good directions into Queenstown and good locations and food places to visit. The room was clean and spacious, very relaxing and we were visited by friendly cats. The garden view is gorgeous. The whole place is well cared for and we will definitely stay here again..

Y

YI FEN

couple

December 6, 2025

10

A wonderful 4 nights here! Highly recommend everyone for stay. Nice host, quite large space for 2 people.

J

Jane Maree

couple

November 16, 2025

9

Enjoyable stay while holidaying in Queenstown and attending Queenstown Marathon event.

Very comfortable accomodation. Extremely clean and quiet.

J

Jennifer

couple

November 1, 2025

8

Warm and inviting property in a tranquil location

Beautiful location away from the business of central Queenstown. Clean and comfortable. Plenty of microwave safe containers for use.

M

mtorabi

family_with_children

September 29, 2025

10

As a family of three, we enjoyed our stay at the property. It's worth trying and highly recommended.

Warren is a great host, supportive, and responsive. We had excellent communication throughout, both before and during our stay, as well as at our departure time. The house is equipped with nice and well-decorated amenities and offers beautiful views.

T

Tiarne

extended_group

September 15, 2025

10

Would give an even higher score if possible, Warren went above and beyond to make sure our stay was great. Comfortable beds with even more comfortable pillows, everything was super clean and tidy. We loved the little library and the view from the balcony! In a great location, a short drive to the city centre and a range of different restaurants.

S

Singh

solo_traveller

September 4, 2025

10

Amazing incredible

The peace and location of the property. Very quiet and nice for relaxation.

N

Nicolaas

extended_group

August 26, 2025

8

Homestay on the Frankton side of town

If your focus isn’t on Queenstown itself, you’ll be close to the newer area around Frankton and the Five Mile precinct near the airport, with convenient access to onward travel. There are some pleasant morning walks around the historic Shotover Bridge a few minutes from this accommodation. Warren, the proprietor, is attentive and enjoys a good chat.

Y

Yuqi

family_with_children

July 5, 2025

10

Roomy suite, nice suburb, and the best host.

Warren went above and beyond to help us.

F

Farbod

solo_traveller

June 18, 2025

9

Very good. I'd recommend.

Warran is a great host. Amazing guy.

S

Shaambo

family_with_children

April 24, 2025

10

Pretty much everything. Warren is a great host and the suite is in top shape. The deck at the back is amazing for some stargazing if you are into it. The property has easily become our dream holiday home.

M

Margaret

family_with_children

April 20, 2025

10

Excellent, great facilities and a welcoming and helpful host

Excellent facilities and very clean. Warren met us on arrival and was very helpful with advice about parking in the area, places to eat and some information about the whole area. It was out of Queenstown but a very quiet area and was easy to drive and park at Frankston bus station and get a bus into town as traffic was quite manic and little parking in town. Easy drive to Arrowtown and the shot over river and the Onsen that we were booked into. Actually much better than being in town if you want to do things out and around Queenstown.

J

John Broome

couple

April 3, 2025

10

Large comfortable well-located accommodation close to Queenstown

The Haven suite is truly a fine place to stay near Queenstown. The owner has paid attention to every detail to ensure the comfort of his guests. Large comfortable bed. Super clean. Onsite parking which is rare in town.

Facilities

Activities

Tennis court, Golf course (within 3 km), Fishing, Skiing, Casino, Bicycle rental (additional charge), Canoeing, Hiking, Cycling, Horse riding, Badminton equipment, Pub crawls, Movie nights, Bike tours, Archery, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies

Entertainment and family services

Board games/puzzles, Kids' outdoor play equipment

Food & drink safety

Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Bicycle parking, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Non-smoking rooms

Internet

Internet services, Free WiFi, WiFi

Outdoors

Sun terrace, BBQ facilities, Garden, Terrace, Outdoor furniture

Parking

Street parking, Accessible parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Luggage storage, Fax/photocopying, Tour desk, Airport shuttle, Business centre, Dry cleaning

Ski

Ski storage

Transport

Airport pick up, Airport drop off, Public transport tickets

Deluxe Double or Twin Room with Garden View

This twin/double room has a flat-screen TV, toaster and Nespresso coffee machine.

Max 4 guests 58 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 07:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Managed by a private host
Last updated: Apr 11, 2024, 4:34 PM

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