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Balmoral Lodge

Bed and breakfast

24 York Street

hotel
hotel

Why people book this hotel

Comfortable rooms
12 mentions

The room we stayed in was just as we expected; the view from the window was beau…

the room is no soundproof

Friendly staff
8 mentions

We had a warm welcome by our hostess

Friendly and helpful owner who even washed and dried our dirty clothes for us, n…

Clean rooms
6 mentions

The service was excellent, and the room had many thoughtful details such as good…

The view, the cleanliness of the house

Great location
5 mentions

It's true that going to the city center from the accomodation requires walking u…

Good location and nice view It is too old property and all facilities need to u…

Good value
1 mentions

For the price we paid, I believe it was absolutely worth it

Breakfast available
1 mentions

Overview

Featuring spectacular views over the town, lake and mountains from every room, Balmoral Lodge offers free Wi-Fi and a spacious guest lounge. Queenstown city centre is just 800 metres away. Balmoral Lodge Queenstown is decorated with elegant furnishings, antiques and fine art on the walls. Each room is furnished with large comfortable armchairs, a TV, DVD player and refrigerator. Coffee/tea making facilities are provided. The spacious en suite bathrooms have a shower over the bathtub. Some rooms have spa baths. Luxury toiletries and bathrobes are included. Queenstown International Airport is a 10-minute drive away. It is a 5-minute drive to the Skyline Gondola and 20 minutes’ drive to the Coronet Peak Ski Field.

Traveller reviews

N

Naoya

couple

May 10, 2026

9

The room we stayed in was just as we expected; the view from the window was beautiful. It's true that going to the city center from the accomodation requires walking up and down steep hills, but if you're prepared for that beforehand, it wasn't too difficult. However, it might be tough if you're carrying a suitcase.

S

Soong

solo_traveller

May 8, 2026

8

Lovely house on a hill

It's a lovely house on a hill, with sufficient parking space and within short driving distance to the town centre.

V

Vivian

couple

May 3, 2026

4

Regret

Good location and nice view It is too old property and all facilities need to update: 1. the room is no soundproof. 2. water heater can’t supply enough hot water for shower when owner rents out more rooms. 3. The owner always made excuses when you feedback to her

L

Linda

solo_traveller

April 26, 2026

8

A cozy and comfortable lodge with nice lake view, more suitable for guests with a car.

The room has a view of the lake and backdrop mountains, the location up in the hill makes this possible.

M

Marilyn

couple

April 19, 2026

10

We had a fabulous few days. Would have stayed longer if it had been possible.

We had a warm welcome by our hostess. Our room was fabulous, large, en-suite with a spectacular view of the lake and mountains.

A

Alleyne

couple

March 27, 2026

9

Great

Friendly and helpful owner who even washed and dried our dirty clothes for us, not to mention the breakfast muffins, free chocolates and wine/spirts/snacks in the common lounge area.

R

RODRIGO

couple

February 10, 2026

10

Worth every single penny. if I return with my partner, I would definitely 100% stay here again.

Balmoral Lodge was a wonderful place to stay, and I truly enjoyed spending our days here in Queenstown. Cis (the manager) was extremely kind to us. We arrived later than our scheduled check-in time, and he waited for us and welcomed us in a great way. She also helped us with a laundry service that was not included, yet he was kind enough to offer it anyway. The view from the room makes everything incredible—you wake up to one of the best views in Queenstown. For the price we paid, I believe it was absolutely worth it. We thought the room would be a bit bigger than it actually was, but even so, I really liked it. The service was excellent, and the room had many thoughtful details such as good coffee, tea, and very good cleanliness.

S

Sean

couple

February 7, 2026

10

The view, the cleanliness of the house. All the extras including muffins, tea, coffee, wine. A real touch of class.

R

Rahul

couple

February 3, 2026

10

The accommodation was exceptionally amazing.

Simply exceptional, on all fronts. Stayed for 5 nights and it was super comfortable. the daily housekeeping including the cleaning, muffins, milk, chocolates refill was a touching gesture. The owner/host is a lady with a golden heart.

K

Katie

couple

January 27, 2026

10

We had an absolutely lovely stay at Balmoral lodge. It was the perfect base to explore Queenstown. The view from the room was absolutely amazing. The room was so comfy. The owners were helpful and friendly.

E

Eret

extended_group

January 20, 2026

10

I liked everything - the location, garden, house, open area, room, remarkable view to lake. Cis and Bengee are very helpful and warm.

A

Angela

couple

January 9, 2026

9

Comfortable and welcoming

Comfortable room, stunning view

S

Shane

extended_group

January 6, 2026

10

Fabulous

Everything about this place was absolutely amazing ,the view the little snacks left by the host was so thoughtful we will definitely be back it was so clean and smelt beautiful and the host was amazing

D

Douglas

couple

December 22, 2025

8

Stunning view

R

Rhonda

extended_group

December 19, 2025

7

Overnight stay

Beautiful views,

T

Turner

couple

December 6, 2025

4

Blocked sink on arrival, the necessity to call a plumber for malfunctioning bathroom tap , the theft of confectionery from our room

C

Chelsea

family_with_children

November 23, 2025

9

Beautifully located just enough out of town to enjoy the quiet and close enough to walk into town (and not too much of the hills back). Not too many guests, so it was relatively quiet/private. The views from the main area were beautiful. Stocked with tea and coffee as well as daily cleaning.

J

Jennifer

couple

November 22, 2025

10

Fabulous and highlight of our trip

Stunning home, super comfy bed and beautifully decorated! Room had everything needed, and was spotlessly clean, gorgeous garden and our host was super friendly and helpful. The views are stunning and having the lounge with special treats to while away the evening and enjoy the beautiful views of Queenstown was a lovely touch to this wonderful property.

G

Geraldine

couple

November 19, 2025

8

We enjoyed our stay but would have preferred a hotel nearer the amenities.

Fantastic views of Christchurch

P

Philip

couple

November 7, 2025

9

Beautiful location away from the busy town with exceptional views

Views, use of the common room and complementary drinks

Facilities

Activities

Skiing

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation

General

Family rooms, Non-smoking rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Bicycle parking, WiFi available in all areas

Internet

WiFi, Internet services, Free WiFi

Outdoors

BBQ facilities, Garden, Terrace, Sun terrace, Outdoor furniture

Parking

Free parking, Parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Sun umbrellas

Reception services

Invoice provided

Safety & security

Smoke alarms

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Check-in kiosk in the lobby

Services

Tour desk, Babysitting/child services, Laundry, Daily housekeeping, Fax/photocopying, Luggage storage

Ski

Ski storage

Two-Bedroom Apartment

This 2-bedroom apartment offers a full kitchen, satellite TV and DVD player. There are 2 en suite bathrooms, 1 with spa bath. The apartment also has a patio with private garden, outdoor seating and panoramic views of Lake Wakatipu and the mountains. You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Max 4 guests 56 2 bedrooms 2 bathrooms
Superior Queen Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Deluxe Studio

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features soundproof walls, flat-screen TV with streaming services, lake views, as well as chocolate for guests. The unit has 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Deluxe King Studio

Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned studio provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.

Max 3 guests 28 1 bedroom 1 bathroom
King Studio

Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned studio features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 20:00
Check-outFrom 07:30 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printIf you expect to arrive outside reception opening hours, please inform Balmoral Lodge in advance, using the contact details found on the booking confirmation. Please also kindly inform the hotel your estimated time of arrival.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 4:34 PM

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