Hotel Universel
2300 Chemin Sainte Foy
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Why people book this hotel
“The location was excellent for our need to be close to the université Laval”
“Good location, comfortable beds, friendly staff”
“suite was nice and big with King bed and kitchette”
“It was a big room, a big parking lot, close to everything I needed”
“The staff was also quite nice”
“Very Convenient Location, Staff were very Friendly and pretty much value for mon…”
“No breakfast but restaurants near by”
“I didn't have breakfast but I did have supper the night before at Boston Pizza a…”
“The smell of the pool was in the restaurant”
“Pool concept was ok”
“Nice, clean room”
“The building is on the old side but clean”
Overview
Across from Laval University, and only short drive from the heart of Old Quebec, this hotel offers an on-site Scandinavian spa, indoor pool and easy access to area attractions. A flat-screen TV, coffee machine and free WiFi access are included in each room. Some rom types feature a kitchenette. Guests at Hotel Universel can enjoy a relaxing stay with the on-site spa, saunas and massage services. The hotel also features an on-site fitness center along with a restaurant and bar, located adjacent to the hotel. With the nearby Ste-Foy train station, guests easily visit downtown Quebec attractions while staying at Hotel Universel. Les Galeries de la Capitale shopping center and Jean-Lesage International Airport are also only moments away.
Traveller reviews
Ian
solo_traveller
May 29, 2026
The location was excellent for our need to be close to the université Laval. The birds are a nice touch, my 2 and a half year old really enjoyed watching them.
Ian
solo_traveller
May 29, 2026
The location was excellent for our need to be close to the université Laval. The birds are a nice touch, my 2 and a half year old really enjoyed watching them.
Maryna
solo_traveller
May 18, 2026
Good location, comfortable beds, friendly staff.
Maryna
solo_traveller
May 18, 2026
Good location, comfortable beds, friendly staff.
Julie
couple
May 4, 2026
“Correct.”
Matelas et literie. Tranquillité. Propreté.
Stéphanie
couple
April 11, 2026
“Good location but didn't meet my expectations”
The location was good as it was quite central. The check-in and check-out process was quite fast. The staff was also quite nice.
Annie
family_with_children
April 2, 2026
Nice, clean room. Good price. No breakfast but restaurants near by.
afg
family_with_children
March 12, 2026
“nice stay”
everithing its fine
Dianna
solo_traveller
February 24, 2026
“Nice size rooms though they need some updating, lots of young kids running around.”
suite was nice and big with King bed and kitchette
Derek
family_with_children
February 18, 2026
“It was okay but I wouldn’t stay there again.”
The hotel was easy to find. The building is on the old side but clean. Towels were easy to get. I liked having a little kitchen area with fridge, utensils and microwave.
Pollack
solo_traveller
January 25, 2026
I didn't have breakfast but I did have supper the night before at Boston Pizza and I went right from the pool with a wet bathing suit and had a really nice steak sub and a beer.
Valerie
solo_traveller
January 20, 2026
“Correct”
Spa
Charlene
extended_group
January 19, 2026
“It was ok.”
Never ate breakfast there. The smell of the pool was in the restaurant. The meal wasn't good at all. I told the waitress there salad and cole slaw was not tasting right at all. I wouldn't never eat Boston pizza anywhere again. They never apologize or offer a discount. $20 for something I never ate. Wasn't good for busy. I wrote in wrong spot. Dislike, terrible.
Annie
family_with_children
January 6, 2026
None
OVIDIU ALIN
family_with_children
December 21, 2025
Sauna
Christelle
family_with_children
September 23, 2025
Boston pizza
Nicolas
family_with_children
September 17, 2025
They sent me tona seperate place next door, Unilofts, which have bad ratings. I booked at universel.
AF Andalev
family_with_children
September 2, 2025
Very Convenient Location, Staff were very Friendly and pretty much value for money.
Marie-Claude
family_with_children
September 1, 2025
“not bad”
It was a big room, a big parking lot, close to everything I needed.
Ryan
family_with_children
August 22, 2025
“Falling Short of Expectations””
Pool concept was ok
Facilities
Accessibility
Wheelchair accessible
Activities
Spa lounge/relaxation area, Fitness, Sauna, Fitness centre, Hammam, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Heating, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Parking
Private parking, Accessible parking, Parking, Free parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Swimming pool
Safety & security
Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Business centre, Dry cleaning, 24-hour front desk, Meeting/banquet facilities, ATM/cash machine on site, Vending machine (drinks), Vending machine (snacks), Lockers, Daily housekeeping, Car hire, Fax/photocopying, Luggage storage
Deluxe King Room with Whirlpool
The spacious room includes a 42-inch flat-screen TV, free Wi-Fi and coffee-making facilities.
Standard Double Room with Queen Size Bed
This room has a cable TV, coffee machine and air conditioning.
Deluxe Room with Two Queen Beds
The spacious room includes a 42-inch flat-screen TV, free Wi-Fi and coffee-making facilities.
Standard Room with Two Queen Beds
The room includes a 32-inch flat-screen cable TV, free Wi-Fi and coffee-making facilities.
One Queen Bed Studio Building UNILOFT
Located in Pavillion Unilofts, a 2-minute walk from the hotel, this studio has a cable TV and air conditioning. Parking is available in front of the building.
Hotel Policies
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