Hotel Citadelle
4800 Boulevard Wilfrid-Hamel
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Why people book this hotel
“Bed”
“Good room with facilities and comfortable environment”
“The cooperation from the staff”
“Staff was so nice”
“Easy to locate, location are good, good for money if you are in tight budget”
“Location”
“Aged building but I think the owner keeps it very clean and warm”
“the hotel is nice, stuff is good and room are clean”
“Definitely worth the money you pay”
“The quality of the room corresponds to the price”
“No breakfast”
“no breakfast included in my stay”
Overview
Hotel Citadelle offers spacious rooms with free Wi-Fi. It is 5 miles from the Quebec City Jean Lesage International Airport. The basic guest rooms feature a cable TV and work desk. They also provide a private bathroom and hairdryers. Guests can make free local calls. The hotel offers copy/fax services and free on-site parking. Hotel Citadelle is within 6 miles of Videotron Center, Old Quebec and Family Dufour Cruises. It is 12 miles from Valcartier Village and Montmorency Falls. The hotel is 20 minutes' drive from Vieux Quebec.
Traveller reviews
Petar
solo_traveller
May 31, 2026
Bed
Eslami
extended_group
April 9, 2026
Definitely worth the money you pay.
ROBERT
couple
February 17, 2026
“Dirty sheets, poor renovations, very difficult to get in and out of parking lot, poor parking”
Easy to check in and out was good
SHAIVAL
extended_group
January 19, 2026
“Good.”
The cooperation from the staff. Good room with facilities and comfortable environment. Parking space is free and comfortable beds.
Shubham
couple
January 19, 2026
Staff was so nice. The gentleman at the time of checking in and the lady at the time of checking out, both were super polite and really professional.
Terence
solo_traveller
January 19, 2026
No breakfast.. advert says breakfast include
Arshdeep
extended_group
December 24, 2025
When I entered , room had a weird smell. I opened the window but smell was there throughout the stay . It was a an old place , so nothing much to expect but place definitely needs a renovation and inspection from city as there as signs of mold in windows and water stays in sinks for a long time. Water pipes/ drainage needs to fix
arlene
extended_group
November 12, 2025
“In bigger room need a little table.”
Easy to locate, location are good, good for money if you are in tight budget.
Natalia
family_with_children
October 19, 2025
It was fine, the stuff was nice.
Seunghui
extended_group
October 4, 2025
“Good”
Aged building but I think the owner keeps it very clean and warm.
azniv
couple
October 2, 2025
It is good for 1 day staying
Saravanan
family_with_children
October 1, 2025
Location
Guest
extended_group
September 22, 2025
“Good.”
The cooperation from the staff. Good room with facilities and comfortable environment. Parking space is free and comfortable beds.
Ekaterina
family_with_children
August 19, 2025
“I like my stay overall”
the hotel is nice, stuff is good and room are clean. it is on the distance from downtown but close to the highway. no breakfast included in my stay.
Хребтов
family_with_children
August 18, 2025
The quality of the room corresponds to the price. I recommend it.
carohevia9
family_with_children
August 17, 2025
“Is ok for one night.”
The price for a family room was really good. For one night is ok, I wouldn't stay longer.
Pratt
family_with_children
August 12, 2025
Location
Cris PREDESCU
family_with_children
August 5, 2025
Clean
Koralie
couple
July 31, 2025
The staff was nice
Banas
couple
July 28, 2025
“Disappointed, with my entire trip,”
staff was ok to deal with
Facilities
Cleanliness & disinfecting
Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Breakfast options
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Allergy-free room, Non-smoking throughout, Air conditioning
Internet
Free WiFi, Internet services, WiFi
Kitchen
Shared kitchen
Parking
Accessible parking, Parking, Free parking, Parking on site
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Services
Daily housekeeping, Fax/photocopying, Luggage storage, 24-hour front desk, Vending machine (drinks)
Luxury Two-Bedroom Apartment
Featuring a private entrance, this spacious apartment also is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. This air-conditioned apartment comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and an outdoor dining area. The unit offers 4 beds.
Connecting Room - Basement (6 Adults)
This family suite features 2 bedrooms and free WiFi. Please note that the rate is based on 4 guests. Maximum occupancy is 6 guests (see Policies).
Family Room - Basement (6 Adults)
Featuring 2 adjoining bedrooms, this room offers free Wi-Fi. Please note that the rate is based on 6 guests. Maximum occupancy is 6 guests.
King Room with Hot Tub
This room offers a 40-inch flat-screen TV, coffee machine, spa bath and free Wi-Fi.
Queen Room
The spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Quadruple Room
This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.
Hotel Policies
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