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Phoenix Hotel Pyeongchang

Hotel

174, Taegi-ro, Bongpyeong-myeon

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Why people book this hotel

Comfortable rooms
8 mentions

Really nice ski storage room in the hotel and proximity to slopes are the best t…

Room is spacious

Friendly staff
4 mentions

No restaurant or service or atmosphere downstairs any more - zero apres ski

Very helpful in arranging my stay, I had to change the date and got help very fa…

Clean rooms
3 mentions

Clean, ski in ski out

Room was poorly cleaned - no sugar, shower gel, spoon replaced after room cleani…

Breakfast available
3 mentions

However don’t skip on the buffet breakfast - delicious, lovely views and the cof…

Good breakfast and a good variety

Great location
1 mentions

The ease of walking to the get to the ski slopes was incredible

Good value
1 mentions

We upgraded to a room with a view over the slopes, costs extra but totally worth…

Overview

Located in Pyeongchang, 42 km from Pyeongchang Olympic Plaza, Phoenix Hotel Pyeongchang provides accommodation with a fitness centre, free private parking, a garden and a restaurant. This 4-star hotel offers an ATM, a business centre and free WiFi. The property is non-smoking and is situated 1.8 km from Phoenix Country Club. Some rooms are equipped with a kitchenette with a microwave and a minibar. A buffet, à la carte or Italian breakfast can be enjoyed at the property. The hotel offers a children's playground. The area is popular for skiing, and ski equipment hire is available at Phoenix Hotel Pyeongchang. Lee Hyoseok Memorial Hall is 7.7 km from the accommodation, while Heungjeong Valley is 7.8 km away. The nearest airport is Wonju Airport, 52 km from Phoenix Hotel Pyeongchang.

Traveller reviews

S

Samantha

couple

June 8, 2026

4

Ok for a night

The view

O

Olga

family_with_children

April 5, 2026

10

Zero apreski

J

Jessica

couple

March 29, 2026

9

An absolute snowy treat!

LOVED our 3 night stay here! We upgraded to a room with a view over the slopes, costs extra but totally worth it. Hotel has a storage room for your ski gear which is heavenly after hours on the slopes, and a microwave in the common area to heat meals up so you don’t have to buy restaurant food every day. However don’t skip on the buffet breakfast - delicious, lovely views and the coffee was the best we had in all of Korea. Unreal. Go early to avoid queues.

D

Diana

family_with_children

March 17, 2026

7

Nice hotel but limited facilities

Really nice ski storage room in the hotel and proximity to slopes are the best things about this hotel.

A

aik chong

extended_group

January 26, 2026

9

Great hotel and skii facility.

J

JEONG

family_with_children

January 15, 2026

9

It is located right in front of the ski field, so it is very convenient to access the slopes..

M

Michael TEOGH

family_with_children

January 10, 2026

10

Clean, ski in ski out

J

Juliette

couple

January 2, 2026

7

Disappointed - won’t return again.

Great view of the slopes so we stayed here again because we loved it end of 2024 but it’s not the same. No restaurant or service or atmosphere downstairs any more - zero apres ski! Room was poorly cleaned - no sugar, shower gel, spoon replaced after room cleaning (only every 3rd day anyway) and mugs / glasses not washed up. Had to clean room ourselves! Very disappointing when paying top dollar for a room!

B

Ben

couple

December 29, 2025

5

Not my expectation

Outdoor valet provided is great. Room is spacious. Next to Ski house and ski school.

Y

Yap Tin

family_with_children

December 22, 2025

7

Spectacular view of the ski mountains from the mountain view suite room. Spacious suite room and toilet/shower area. Good breakfast and a good variety.

T

Timothy

solo_traveller

February 27, 2025

8

Very helpful in arranging my stay, I had to change the date and got help very fast! My booking was for 2 people, but I was travelling alone, so at the breakfast I was offered a lunch box to take out due to me only using one breakfast pass. I appreciated that very much!

S

Sarah

family_with_children

February 16, 2025

9

Highly recommend!! We will be back!

We very much enjoyed our stay at the Phoenix Hotel. The rooms were very big and could accommodate all of our stuff. The ease of walking to the get to the ski slopes was incredible! I love the premium day pass, which included equipment rental, all day lift tickets, the sled park AND lunch! So convenient! They also have a good selection of slopes for various ski levels. The staff were friendly and always helpful. There are 2 convenience stores on property, which was handy for snacks. We really enjoyed the activities at the Central plaza each evening- karaoke, billiards, bowling.

T

Thomas

family_with_children

January 31, 2025

7

Great experience

Friendly staff but English quite basic. Ski School White Tree was excellent with English speaking staff which was very helpful and friendly.

G

Genevieve

family_with_children

January 12, 2025

8

It is quite new, clean, the restaurant on the 3rd floor has a good selection of food, the aprés ski experience in the lobby lounge was exceptional because of the amazing brass band.

J

ji yoon

family_with_children

December 29, 2024

9

Inexperienced front desk staffs who made multiple mistakes on the payment

M

Mun kit

family_with_children

December 13, 2024

8

Facilities were clean & generally well maintained

Rooms were spacious and ID was modern Buffet hours were long 0730-1300 Snow village was a blast There are small eateries just opposite of the resort

F

FAN

family_with_children

March 24, 2024

10

very comfortable. easy to get to the ski park

S

Stuart

extended_group

February 18, 2024

8

Nowhere to have a drink in the hotel in the evening without food

S

Stuart

extended_group

February 18, 2024

8

Nowhere to have a drink in the hotel in the evening without food

A

Alessandro

solo_traveller

February 6, 2024

10

Great hotel right in front of the ski resort

Facilities

Activities

Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Children's playground, Billiards, Table tennis, Karaoke, Skiing, Bowling, Kids' club, Water park, Walking tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies

Entertainment and family services

Kids' outdoor play equipment

Food & Drink

Coffee house on site, Wine/champagne, Breakfast options, Restaurant

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Non-smoking rooms, Soundproof rooms, Minimarket on site, Non-smoking throughout, Air conditioning, Heating, Lift, Safety deposit box, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor furniture, Picnic area, BBQ facilities, Garden

Parking

Parking, Free parking, Accessible parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Pet bowls, Shuttle service, Fax/photocopying, ATM/cash machine on site, Shuttle service (free), Business centre, Laundry, Meeting/banquet facilities, Packed lunches

Ski

Ski equipment hire on site, Ski storage, Ski school

[BABY Room] Korean-style Ondol with Superior Double with Baby Amenities

- There is a double bed in the ondol room. - Baby products are included: Bumper bed, baby bottle sterilizer, milk powder pot/warmer, mini microwave oven, baby bath, etc.

Max 3 guests 33 1 bedroom 1 bathroom
[Water Park & Breakfast for 2] Superior Double

The unit offers 1 bed.

Max 2 guests0 1 bedroom0
[Water Park for 2] Superior Double

The unit has 1 bed.

Max 2 guests0 1 bedroom0
Superior Double Room

Offering bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Max 2 guests 33 1 bedroom 1 bathroom
[Family Luxury] Club Suite (Suite + Superior Twin)

The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The twin room provides a minibar, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Max 4 guests 33 1 bedroom 1 bathroom
[Water Park & Breakfast for 2] Superior Twin

The unit offers 2 beds.

Max 2 guests0 1 bedroom0
[Water Park for 2] Superior Twin

The unit offers 2 beds.

Max 2 guests0 1 bedroom0
Superior Twin Room

Providing bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max 2 guests 33 1 bedroom 1 bathroom
Superior Twin Room with Slope View

Providing bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max 2 guests 33 1 bedroom 1 bathroom
Party Suite

This suite's special feature is the private pool. The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The suite's kitchenette, which features a microwave, is available for cooking and storing food. The suite features a minibar, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max 4 guests 132 2 bedrooms 1 bathroom
Presidential Suite

The suite's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The spacious suite features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.

Max 4 guests 132 2 bedrooms 1 bathroom
Suite

The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The suite features a minibar, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 68 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:43 AM

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