Hyatt Ziva Cap Cana
Blvd. Zona Hotelera, Playa Juanillo Cap Cana, Dominican Republic, 23302
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Why people book this hotel
“The Staff really care about making your vacation a special and rememberable one …”
“Being right on the beach was a bonus”
“How friendly everyone are and all the activities for the kids”
“The staff is amazing and welcoming, the food and drinks are really high quality”
“The water park is a great addition, but cold pools unfortunately”
“Accommodation Pool Beach”
“Spotlessly clean and great food selection”
“Clean beach, white and fine sand”
“Big thank you to Anderson our butler for looking after us, making sure everyday …”
“Beautiful hotel, comfortable room with a stunning view, big gym, amazing beach a…”
“Despite the variety of buffet items the breakfast was repetitive- five days was …”
“Attentive staff - especially Melvin during breakfast and lunch”
Overview
Facing the beachfront, Hyatt Ziva Cap Cana offers 5-star accommodation in Punta Cana and has an outdoor swimming pool, fitness centre and garden. Boasting a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property features a sauna, entertainment staff and room service. Rooms include air conditioning, a safety deposit box and a TV, and some rooms at the resort have a balcony. You can play billiards at Hyatt Ziva Cap Cana, and the area is popular for canoeing. Juanillo Beach is 1.1 km from the accommodation, while Cap Cana Marina is 6 km from the property. The nearest airport is Punta Cana International, 11 km from Hyatt Ziva Cap Cana, and the property offers a paid airport shuttle service.
Traveller reviews
Nevena
family_with_children
May 6, 2026
“Just great and would love to come back!”
How friendly everyone are and all the activities for the kids. Also, like the fact that you do not need a restaurant reservation but it’s first come first serve.
Morrell
solo_traveller
January 12, 2026
The Staff really care about making your vacation a special and rememberable one The Brand from location to location is consistent in high levels of customer service a luxury You people know what you are doing !
Mercedesz
family_with_children
January 9, 2026
“Amazing family programmes and thematic nights”
Great family Resort with amazing kids activities and programmes! Loved the thematic food nights in the garden 🌟 excellent organizing! The water park is a great addition, but cold pools unfortunately!
Soyge
family_with_children
August 18, 2025
“Beatiful family stay”
The hotel is lovely, well decorated, modern and contemporary. The staff is amazing and welcoming, the food and drinks are really high quality. My son loved the aqua park, the most perfect. Amado from the animation team can make dreams come true👌
Janak
family_with_children
August 5, 2025
“The resort is a wonderful place lovely beach but the seaweed was a problem on the beach”
Great place wonderful staff
Mami
family_with_children
June 14, 2025
Everything perfect.
Tess
family_with_children
May 28, 2025
“Perfect location, everything spotless, friendly staff and excellent service.”
Spotlessly clean and great food selection
Fiona
extended_group
April 16, 2025
Lovely welcome and fantastic resort. Being right on the beach was a bonus. It was quite expensive compared to other places have stayed.
CHI FAN
family_with_children
September 24, 2024
“It's a nice resort but not the best in class.”
I liked the beach. It's Juanillo Beach. Clean beach, white and fine sand. It's properly taken care of.
Alet
couple
July 13, 2024
“Best resort in Dominican Republic”
Always a pleasure to go back to the Hyatt Ziva - this time we stayed for longer and what a relaxing amazing time we got. Big thank you to Anderson our butler for looking after us, making sure everyday that we are happy, that our pool bed is prepared every day, following up on our spa bookings and special requirements. Again a big thank you to Anderson for the bottle of champagne and strawberry chocolates you left for us in our room the day before we left - we enjoyed it!!!! A big thank you to Daniel “our waiter” at the pool area for providing our drinks, making sure that we always have water and bring our first drinks in the morning without asking. Thank you for talking to us telling us more about where you from, your family and your dreams and that you are doing this job so safe money to study and to look after your daughter and mother. A big thank you to Lisandra (pool bed inspector) checking on us everyday making sure that we are happy and always nice to chat to her and her appreciation of her beautiful country. A big thank you for Haydon for organizing and booking our New Years eve table at Zilara Pool - we enjoyed the evening. We can highly recommend Hyatt Cap Cana to anyone, good quality food, exceptional caring friendly staff members and amazing comfortable clean rooms. Hyatt Ziva Cap Cana is the best resort in Dominican Republic!!!
PAMELA
family_with_children
June 28, 2024
Despite the variety of buffet items the breakfast was repetitive- five days was too long.
Francisco
family_with_children
May 17, 2024
“Nerver again Hyatt”
El bar
Yuliia
family_with_children
December 27, 2023
“Pleasant experience apart from food poisoning”
Beautiful hotel, comfortable room with a stunning view, big gym, amazing beach area with all facilities, large swimming pool, nice aqua park area, good variety of restaurants( especially Asian restaurant and buffet)
Ruth
family_with_children
September 9, 2023
“Beautiful scenery! Service was exceptional! Will definitely come back, lovely staff!”
Ruth
family_with_children
September 9, 2023
“Beautiful scenery! Service was exceptional! Will definitely come back, lovely staff!”
Ruth
family_with_children
September 9, 2023
“Beautiful scenery! Service was exceptional! Will definitely come back, lovely staff!”
Souvik
family_with_children
July 30, 2023
“Excellent Accommodation very poor restaurants”
Accommodation Pool Beach
Konstantin
family_with_children
May 8, 2023
“fantastic hotel, perfect facilities, terrible quality of food and chefs”
fantastic hotel and facilities, perfectly clean, amazing pool area very convenient for families, fantastic beach - very spacious and pleasant. personal concierge Juan was incredibly helpful and supportive throughout our stay.
Jan
couple
March 5, 2023
“Great hotel!”
Excellent room service - they cleaned the rooms properly and regularly restocked minibar. Attentive staff - especially Melvin during breakfast and lunch. Big pool - we had no trouble to find our spot Beach and the ocean Huge fitness
Tom
family_with_children
February 10, 2023
“A great hotel but just falling short of perfection”
The facilities are amazing - one of the best Spa’s I’ve ever been to, an incredible pool and a good selection of restaurants. Lots of entertainment for kids too. Definitely worth upgrading for the Club level as Chinola restaurant is superb amongst the other perks.
Facilities
Activities
Sauna, Fitness centre, Games room, Spa and wellness centre, Billiards, Canoeing, Entertainment staff, Nightclub/DJ, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Water park, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Fitness, Yoga classes, Fitness classes, Fitness/spa locker rooms, Beach, Cooking class, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Air conditioning, Facilities for disabled guests
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden, Terrace, Outdoor furniture, Outdoor fireplace
Parking
Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Water slide, Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Pool with view, Pool/beach towels, Pool bar, Swimming pool
Safety & security
24-hour security, Smoke alarms, CCTV in common areas
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Airport shuttle, Babysitting/child services, Tour desk, Luggage storage, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping
Club Junior King Suite - Swim Up (Adults Only)
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Club Junior King Suite with Ocean View
The spacious suite features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Club Junior Suite - Swim Up (Adults Only)
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Club Junior Suite with Ocean View
The spacious suite features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Junior King Suite
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Junior King Suite - Swim Up (Adults Only)
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Junior King Suite with Ocean View
The spacious suite provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Junior King Suite with Resort View
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Junior Suite with Double Bed
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Junior Suite with Double Bed - Swim Up (Adults Only)
This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Junior Suite with Ocean View
The spacious suite provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Junior Suite with Resort View
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Oceanfront Club Junior Double Suite
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access. The unit has 2 beds.
Oceanfront Club Junior King Suite
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access. The unit offers 1 bed.
Oceanfront Swim-Up Club Junior Suite (Adults Only)
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
One-Bedroom Club Grand Master Suite with Ocean View
The hot tub is a top feature of this suite. The spacious suite features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
One-Bedroom Club Master Suite
This suite features a hot tub. The spacious suite provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
One-Bedroom Club Master Suite with Ocean View
This suite features a hot tub. The spacious suite features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
One-Bedroom Master Swim-Up Club Suite (Adults Only)
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
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