Location. Staff. Common area.

Beautiful place, friendly staff and great common area with kitchen. Beautiful views. Close to the sea. Quiet and friendly.

“Super friendly staff and very comfy bedroom”

Friendly and warm staff

There were mites on the sofa

Kind staff and cozy living room

I had the family room with ensuite. It was clean and comfortable. There was a communal kitchen which was very clean, but rather dated. Breakfast was good - help yourself from the table and use the microwave/sandwich maker/toaster. The best thing was that my flight was delayed until 1am but the host sent me a self check in code. So relieved! Thank you!

Bed bugs! Got bitten all over my body and had to clean all my stuff for it.

A big hostel not far from the centre with a nice common area under the roof. Very friendly staff. I got even early breakfast. Muchas gracias!

Szép étkező és terasz

Generally i enjoyed my stay. Very comfortable bed. Staff were nice and helpful.

Beautiful view at the first floor (breakfast room and lounge).

It was overbooked and they mentioned this on the moment we could check in. As it was peak season, it was hard and expensive to find another accomodation on the day itself. They did not come up with a workable solution unfortunately.

“Bad reaction to bed bugs situation”

The lounge area upstairs was really comfy and chill and the breakfast was good. I also slept quite well and it only takes about an hour to walk to the ferry along the coastline.

“Bed bugs!”

We arrived at the hostel at 4 am. I've reviewed opinions about the place a few hours before and found some saying poeple were bitten by bed bugs there. I asked the staff about that and was informed there was a fumification and thorough cleaning done last week in our room and it was safe. When we arrived we spent 4 hours here in total and paid for 3 nights in cash in advance as the receptionist said their card terminal was out of order. We were then requested to change a room because of some vague men/women rooms policy. After changing a room it occured our roommate was bitten by bed bugs the same night we arrived, and that was the real reason for a change (altough the receptionist did not reveal this to us). There came a sanitazation guy and placed a placard of sanitazation on the room we slept in. We were told the problem was with the girl, our room mate, who must have had bed bugs. Why then would they decide to put us in another room together again:D? We were shown piles of fumification documentation what confirms there is a huge problem with bed bugs. We said we would pay for the first night and wanted the refund for two others as we didn't want to stay there. The receptionist claimed the boss refused to refund and we were again offered another room. We checked it and we also found bed bugs there. The hostel fools people. Appearantly they've had a problem with bed bugs for a long time and their solution is moving people from one infested room to another and lying abour the reason of such actions. They're forcing their guests to pay in cash and when you realize what happens there, you can't get the money back, as in our case. Stay away from the place if you respect your health and money.

“Our room was tired, no water pressure for the shower”

It was light and airy

Fully working kitchen Comfy shared seating area

“Local privilegiado”

Local privilegiado

“Good place, I would stay again.”

Amazing shared zone, there is no noise after 23:00, it’s valuable in Patagonia, believe me!

“Excellent location, right in front of the beach with amazing views”

Helpful staff

“A great stay at Punta Arenas, we walked to the city, to local attractions. Otherwise we were just chillaxing”

Cosy and spacious living room which gave us a chance to meet others