Hotel del Prado
Carretera de Llívia, 1
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Why people book this hotel
“The receptionist was great and so helpful and kind”
“The staff were very welcoming, attentive and helpful”
“Our room was on the small side but that wasn’t a problem as it was just a stopov…”
“Room was a good size with comfy bed and en-suite shower etc”
“Great location, very helpful staff, very dog friendly,excellent breakfast”
“Really good location just 15 minutes walk from town with parking which was great…”
“The breakfast spread was also good - a buffet style”
“very friendly and comfortable, good breakfast”
“Relaxed atmosphere , garden and pool if required”
“Great swimming pool”
“The hotel had great underground parking for our motorcycles”
“Good parking, some undercover”
Overview
The family-run Hotel del Prado is set just outside Puigcerdà, in the Cerdanya region of the Catalan Pyrenees. It offers free Wi-Fi, and a spa with outdoor hot tub and sauna. The region around the hotel has beautiful scenery, including the Cadí Moixeró Natural Park. There are many ski resorts nearby, including La Molina. The hotel also has good access to the centre of Puigcerdà. Rooms at Hotel del Prado are all en suite. They have satellite TV and heating. Outside, the hotel has pretty gardens. There are also tennis courts, a children's play area and an outdoor swimming pool. The hotel restaurant serves regional cuisine, with seasonal local ingredients.
Traveller reviews
Sidcrowe
solo_traveller
June 10, 2026
Relaxed atmosphere , garden and pool if required
Melvyn
couple
June 9, 2026
The hotel had great underground parking for our motorcycles. The reception area and outdoor area were lovely. Great swimming pool. The receptionist was great and so helpful and kind.
Vincent
couple
August 11, 2024
“Great place to break your journey when travelling to/from Spain”
Great location, very helpful staff, very dog friendly,excellent breakfast
Gerald
family_with_children
July 17, 2024
“Tired premises poor welcome not worth the price”
Was attracted to book because of gardens but these were occupied by a wedding party
Philip
couple
July 17, 2024
“Great small hotel in a good location on the outskirts of town”
Really good location just 15 minutes walk from town with parking which was great for us. The hotel has good facilities with a restaurant and bar offering food. There is swimming pool and Childs play area although we didn’t use either of these. There is a nice small garden also. The hotel was very clean, quite modern and had a good ambience. Our room was on the small side but that wasn’t a problem as it was just a stopover for us.
Heather
extended_group
July 17, 2024
“A very pleasant stay with great staff.”
A great property, tastefully decorated with plenty of seating areas inside and out. Good parking, some undercover. Lovely, well looked after gardens and pool area. The staff were very welcoming, attentive and helpful. Super food and more than happy to cater for Vegetarians. Would recommend.
Tricia
couple
June 4, 2024
“Value for money, clean traditional friendly.”
Small but functional room, very clean and comfortable . We were only staying one night so perfect- if staying longer I would have requested a larger room. Staff very accommodating and accepted our dog. We ate in the restaurant- the monk fish was exemplary
Louise Schubert
family_with_children
December 26, 2023
Location, facilities, food quality and friendliness of the staff
Jonathan
solo_traveller
September 4, 2023
“Good base for exploring the Pyrenees and wider area.”
I chose the hotel as it was in a good location for a motorcycle tour of the Pyrenees. On arrival I was offered use of the underground garage for my motorcycle which was an unexpected bonus. The garage wasn't listed as a facility when I booked. Room was a good size with comfy bed and en-suite shower etc. Restaurant was good and offered a good selection of dishes. There was also a good bar-menu for lighter meals. The breakfast spread was also good - a buffet style. Staff were friendly and helpful and were able to speak English to make up for my poor language skills.
Gregor
family_with_children
August 8, 2023
“great, would have stayed longer *****”
very friendly and comfortable, good breakfast
Jim Broughton
couple
August 5, 2023
The hotel is ideal for hikers, good early breakfast, swimming pool after a day's walk. The rooms are clean, spacious and well fitted out. We will surely return.
Marco
family_with_children
August 2, 2023
“nothing special”
The breakfast was good and the waiters were kind
Cano
extended_group
July 19, 2023
“Great place to spend the night and unwind in the beautiful garden.”
Friendly staff. Great location with a yard where you can sit and have dinner.
JB Couly
couple
February 23, 2022
Food Staff
Ester
family_with_children
February 13, 2022
“good place if you look for a location close to the mountains. Check first with the property if you want to use the pool”
the position is good and the garden nice
Yolanda
couple
February 13, 2022
“perfect stay in Puigcerdà”
classy and comfy
Richard
couple
January 24, 2022
“confirm with the hotel the facilities advertised”
they agreed to amend the booking to one night. however booking.com says the hotel has not responded to the request yet there’re own correspondence contradicts this.
Grant
couple
September 23, 2021
Lovely swimming pool, beautiful room and friendly helpful staff.
Hans
couple
August 15, 2021
Room without reel windows. Space on the toilet less than on an airplan. No standing height in the shower
Declan
couple
August 12, 2021
“Arrived stressed and left relaxed .”
The staff are a huge part of how good this hotel is. Very attentive and friendly. Everything to make stay more comfortable. Food is fantastic, even breakfast is fresh and healthy.. I would diffinetly recommend this hotel.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Indoor pool, Indoor pool (seasonal), Tennis court, Sauna, Golf course (within 3 km), Skiing, Massage, Children's playground, Bicycle rental (additional charge), Hiking, Solarium, Cycling, Horse riding, Spa lounge/relaxation area, Back massage, Neck massage, Full body massage, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Pets allowed, Non-smoking rooms, Family rooms, Facilities for disabled guests, Heating, Safety deposit box, Lift, Non-smoking throughout, Air conditioning, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor pool (seasonal), Outdoor furniture
Parking
Parking on site, Private parking, Parking garage, Accessible parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Heated pool, Pool/beach towels, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Pet basket, Shared lounge/TV area, Daily housekeeping, Ironing service, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Ski
Ski pass vendor, Ski storage, Ski school
Two Connecting Double Rooms
Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room is furnished with a desk and a seating area and features Smartphone and a dining area. The unit has 4 beds.
Double or Twin Room
Heated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Triple Room
Heated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Triple Room (2 Adults + 1 Child)
Heated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Quadruple Room
Heated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Hotel Policies
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