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Roots Family

Hostel

Calle 217 calle 217 Av 69

15 nights, 2 adults

USD$1,153

Includes taxes and charges

15 nights, 2 adults

USD$1,153

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
13 mentions

The location is great, in only two minutes you’re by the beach - but this exact …

Very central location, bike rental right at the hostel

Friendly staff
10 mentions

I love the Roots Family hostel

The staff and owner are welcoming and have been attentive to my requests

Comfortable rooms
8 mentions

It’s kind of spacious, has lots of opportunities to hang your clothes to dry and…

The location is great, very close to bars and restaurants but outside of the mai…

Clean rooms
4 mentions

❤️ Since it’s small, the guests really take care of their stuff in the kitchen, …

The whole place is clean, with a fully equipped kitchen, perfect for backpackers

Breakfast available
1 mentions

Kitchen is a plus for saving money for longer stays allowing us to prep cheap br…

Overview

Set within 500 metres of Negra Beach and 1.7 km of Cocles Beach, Roots Family features rooms in Puerto Viejo. Boasting a shared kitchen, this property also provides guests with a terrace. The accommodation offers a tour desk and luggage storage space for guests. Free WiFi is accessible to all guests, while some rooms also feature a balcony. All guest rooms feature bed linen. Guests at the hostel will be able to enjoy activities in and around Puerto Viejo, like cycling. Jaguar Rescue Center is 4.2 km from Roots Family. The nearest airport is Captain Manuel Niño International Airport, 47 km from the accommodation.

Traveller reviews

D

Delia

solo_traveller

May 28, 2026

10

Best hostel I’ve ever stayed in: cozy, clean, lovely 🥰

I love the Roots Family hostel! It’s cozy, relatively small and has SUCH a relaxed vibe! The owner herself is such a sweetheart and the personnel in general is really helpful and easygoing. I kept extending my stay and ended up staying there for 16 days! ❤️ Since it’s small, the guests really take care of their stuff in the kitchen, which makes it clean! I stayed in the only dorm they have. Coziest dorm I have ever stayed in. It’s kind of spacious, has lots of opportunities to hang your clothes to dry and feels like you have a lot of privacy with the curtain. The location is great, in only two minutes you’re by the beach - but this exact road is not that busy. All in all, this is the best hostel I’ve ever stayed in. I wish all the staff the best and would definitely come back!

J

Justyna

solo_traveller

December 28, 2025

10

Great community feeling and WhatsApp recommendations with different activities etc.

Very central location, bike rental right at the hostel. Very welcoming people that work and volunteer there. We had a hostel Christmas dinner which was lovely!

E

Enrique

couple

December 20, 2025

7

The location is great, very close to bars and restaurants but outside of the main area so it is a bit quieter. The room had everything we needed

B

Bhilash

solo_traveller

November 27, 2025

9

Awesome stay!

My stay at Roots Family has been amazing... The beach, restaurants, shops, atms are all within walking distance... Bribri is a short drive away... The staff and owner are welcoming and have been attentive to my requests... The lounge is cosy and the room spacious enough... Neighbors are night owls and love a good party... The cats are pretty tamed but Carlitos can get a little naughty... But this adds to the charm of the place as was the rainy season... Highly recommend if you're in Puerto Viejo

L

Larissa

solo_traveller

October 12, 2025

10

Was totally worth it - would stay again :)

Staff was incredibly nice and we felt really like we were at home!

V

Vincent

couple

September 24, 2025

9

Great location 5 minutes away from the bus stop. The whole place is clean, with a fully equipped kitchen, perfect for backpackers.

R

Rik

solo_traveller

July 9, 2025

9

Great hostel very close to the beach in the middle of town. Staff is super friendly and helpful! Beds have mosquito nets

E

Ella

couple

February 1, 2025

5

Could be lovely, but raw sewage smell is a real deal breaker

Lovely volunteers who can’t do enough to help you. Family vibe, safe community feel with WhatsApp group to notify you of events in the town. Communal areas are nice and kept clean. Kitchen is a plus for saving money for longer stays allowing us to prep cheap breakfasts. We stayed in a private room which was well equipped and comfortable for backpacker style lodgings.

J

Jiří

couple

January 29, 2025

7

Great location close to everything in the town. We had private room with toilet and shower, really appreciated the mosquito net. There’s a fully equipped kitchen and also place to store your food and nice chill out area. Also lots of daily tips what you can do :)

S

Sean

couple

January 25, 2025

8

A nice hostel, but beware no aircon.

Staff were friendly and helpful. Cheap rental bikes are available. It is in a good location near the center of town and close to the beach.

M

Max

couple

January 15, 2025

9

We stayed at 3 places in Puerto Viejo, and this place was the best of them all. Super-helpful young people working there and a lot of nice other packpackers to chat to. They could recommend a lot of nice things to do, they rent out bicycles and also arrange trips and shuttle to other places. If I go back, I will definitely stay here again.

J

Janet

solo_traveller

January 10, 2025

5

Overnight stay

Location. Bed was comfy.

E

Eleni

couple

January 9, 2025

9

Stuff was very nice and helpful, providing tips for the area! WhatsApp group with daily recommendations was very nice! The mosquito curtain above the bed was very useful, as in the night there were a lot of mosquitoes around.

M

Maria Montserrat

solo_traveller

October 15, 2024

9

Cool hostel and amazing stuff

Very cool stuff and amazing location. I forgot there my sun glasses and I only realized 3 days after, I wrote them and they had it there for me.

T

Tereza

extended_group

September 10, 2024

10

Amazing location, clean, stuff was very nice and helpful.

A

Amaia

couple

August 9, 2024

4

The owner and the volunteers were very nice and welcoming

F

Francella

extended_group

August 1, 2024

5

We are not going back

Location

S

Sonia

solo_traveller

July 29, 2024

9

Lovely place for a budget stay in Puerto Viejo

Lovely place, lovely staff, great place to stay.

A

Alexandre

extended_group

July 13, 2024

10

We stayed a couple days and loved it so much we extended our stay!

The vibez were amazing! Caro, Alex and Helena (the volunteers) were incredibly lovely and great vibez!

B

Becky Louise

solo_traveller

April 14, 2024

9

A comfortable stay

Central location, good kitchen. Great lockers in the dorms, mosquito nets provided. Great area outside the showers with mirrors etc

Facilities

Activities

Fishing, Massage, Canoeing, Cycling, Horse riding, Snorkelling, Full body massage, Yoga classes, Beach, Themed dinner nights, Tour or class about local culture, Cooking class

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Outdoor furniture, Terrace

Physical distancing

Physical distancing rules followed

Reception services

Invoice provided

Safety & security

Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas

Services

Tour desk, Luggage storage, Lockers

Deluxe Double Room

This double room features a private bathroom, a private entrance, a seating area as well as a terrace. The unit offers 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Twin Room with Bathroom

The twin room offers a dining area, as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Max 2 guests 16 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 07:30 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that cats and a dog live on site.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 3:49 AM

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