“Peaceful stay”

Great facilities overall, my room had everything I needed. Very helpful staff and good options for breakfast. I didn't go all inclusive so can't comment on that but the value was great.

The rooms were great and the beds were very comfy. Room was cleaned every day. Good selection of food and drinks on all inclusive.

“One of the best visited places in Gran Canaria”

Amazing breakfasts, dinners, incredible views from the room, a pool access from the room, and lots of entertainment for the child

“Couldn’t be better”

Amazing

“Great but a bit noisy at the pool”

The bedrooms were fab

“This is our second stay we would come back again if we could book a better room with bath for baby and anti slip matting”

Great pool and water slides

Great for families, good food and facilities, kids loved the kids club

“Good”

All inclusive. Facilities

Super kid friendly place, our 2 year old son had the time of his life with the playground, baby pools, football area and the show with the girafe. Food was also very good and the small apartment we had was fantastic. Highly recommend!!

“A very enjoyable stay!”

We booked last minute and don't normally like to stay in large hotels, but we really enjoyed our stay at the Puerto Azul. Yes, it's a very large hotel, but it never felt overcrowded nor chaotic - in fact, it was very well staffed, organised, and super clean throughout. The room was great, very comfortable and spacious, and breakfast very much deserved its 'exceptional' rating. We really enjoyed our stay.

big 10 for all.one of the best hotels.very good food,nice rooms and pools

“We had a nice one week with a family, kids loved the pool and entertainment.”

We lived the food selection, fresh and tasty.

“My favourite hotel in Puerto Rico”

From beginning to end the experience was perfect. The ladies at reception, particularly the Dutch interns, were very friendly and full of information. The housekeeping staff were very chirpy and always said hello. Jesus and the girl from Italy were great entertainers and felt like one of your friends. The room exceeded expectations- we had a sofa bed and also a bed on the balcony which was fabulous in the evenings. The television was placed perfectly at the foot of the bed with netflix and youtube available. The beds were comfortable and the pillows perfect. The room was so quiet at night, you could hear a pin drop. The room was cleaned immaculately every day. The food was great, above average for an all inclusive buffet. There are many stations, Italian, Asian, Mexican, Salad,Cheese, Desset, ice cream, Grill and then another station which varied every night. There are also a couple of drink stations surrounding the buffet (and the premises itself for AI guests). The snack bar was usually pizza, burgers, chips, nuggets, pastries and desserts. There was also a gelato station and it was the best gelato I have ever had. The poolside always had beds available and was kept clean. There are water slides, a kids pool with different water amenities, infinity pool, adults pool, playground, arcade all within eyesight of the loungers. We also made use of the washing machines which was a great addition. Car park is right at the hotel, although small, but there is an overflow carpark across the road. There is a set of stairs right next to the hotel which leads you right down to Puerto Rico beach. There is also a taxi rank right outside (approx 5euro down the hills). There is an onsite spar which has everything you could need. The gym is above average for a hotel gym, some technogym machines (leg extension,curl,cable machine,chest press,leg press,smith machine,bikes,rower,treadmill etc) and also dumbbells - protein shakes available too.

“The location is very scenic, but the hotel is too noisy and the food was a major disappointment.”

The location and views from the location were fantastical

“the price/performance ratio is not comparable to other hotels in the world.”

food, hotel location, activities for children, room cleanliness

“Best hotel experience”

Animation team amazing

The place the view

Overpriced and service can be much better!

“Nice hotel and comfortable rooms. Room service was bad.”

The hotel was generally nice, the rooms were spacious and cozy. The meals were good. The hotel could have had more smaller restaurants and bars.

“Perfect”

Everything is great nice hotel