Lovely place to stay, excellent service from hotel staff. Would definitely consider staying at this hotel again.

“Fabulous experience”

This is one of the very best hotels we’ve stayed at, certainly the most interesting given the amazing setting. The renovation and restoration of the meat processing and cold storage facilities, with the incorporation of the original boilers and steam engines is fantastic. Class throughout. The staff were exceptional, the room beautiful with a view to match. The bar / restaurant area is lovely and the dinner menu is wide and varied, with a wine list which starts with some very reasonably priced options. Breakfast was also excellent. Particularly enjoyed the Spa where the pool, sauna and steam all have views across the shore to the mountains.

“Exquisite stay, thank you.”

Nothing was too much trouble and the staff worked seamlessly to create an exquisite stay. The restaurant showcased typical Chilean recipes and ingredients. The building is beautifully and considerately designed demonstrating the factory’s history in a stunning location. Waking up to that view was magical.

“The vies and staff makes this a unique experience.”

This is a museum hotel, a restored lamb processing facility. It has historic and architectural beauty. It is really a singular hotel, as the name suggests. The rooms are spacious and are very comfortable. The restaurant of the hotel is particularly great, with local ingredients and crafted to perfection. The best part of the hotel by far is the staff, as profesional and kind as it gets. The views from the room are so nice we slept with the curtains open. There are complementary soft drinks and water in the mini fridge, also transfer rides to and from Puerto Natales, and they gave us a fantastic alfajor (caramel cookie) when checking in. Also, because this was christmas season, there were ginger cookies in the restaurant area that were addictive!

“Worth the journey !”

Fantastic architecture and fabulous food!

“One of the most unique hotels around.”

This was our second visit to the hotel but unfortunately our ferry was delayed so we only had 2 nights instead of three. The staff and the service they provide is excellent and the food served in the resturant is of the highest level. I will never tire of seeing the view from the room window. Exceptional in every way.

“Beautiful stay in Patagonia”

The spa was amazing, food menu super interesting and bedrooms were very comfortable with an amazing view

“Amazing!”

The staff is excellent, extremely friendly and anticipating the needs of guests. The hotel architecture is interesting with stunning views, food is great. Bikes can be borrowed for free to ride into Puerto Natales.

“A great gem at Chilean Patagonia”

Historical building

“Excellent.”

Best hotel, best food and best excursions

“best place in CHILE, thats it....”

amazing, all that we love

“A repeat visit to one of our favourite places in Patagonia.”

There was a great selection of fruit, meat, cheese and hot food cooked on request. The staff were attentive but not claustrophobic and pleasant. The view from and the ambiance of the breakfast room were exceptional.

“Truly amazing experience. Unexpected from its first appearance but once you’re inside you feel in a special place.”

Everything. Spectacular and unrivalled experience. Stunning location, exceptional design and amazing food. The staff were very professional and courteous. Would always recommend to anyone. Their packed sandwiches for long walks were amazing.

Staff is attentive to every detail, very helpful, and you feel welcome at any time.

“Unique and memorable place to stay...!”

Wonderfully refurbished hotel in an old meat factory. The integration of old and new is just perfect. The setting is spectacular right on the sound, very spacious rooms with gorgeous views. Staff were very friendly and helpful with Felipe being a total credit to the hotel. We had pre-booked the guided history tour of the Singular for the day of our arrival and Mica, the guide, was extremely knowledgeable. It was impressive to learn about the background of the whole area and this hotel in particular. We also went on our own to Lago Grey from there for the Glacier Navigation in Torres del Paine. The restaurant, breakfast and bar area were truly "singular" in the furnishings with lovely food and drinks. The sauna, hammam and pool also feature the great views.

“Amazing hotel & location, world class.”

Amazing Hotel and location.

“A fabulous hotel in a fabulous location.”

The design and facilities at this hotel are wonderful. We stayed on a half board basis so we enjoyed an extensive breakfast range and the dinner was a superb selection of local food. The view from the room and the history of the place were exceptional.

Beautiful hotel, great location, very comfortable rooms, restaurant was great

Beutifull place with hostorical value

“Unique”

Very unique setting, all interior designs matched perfectly the character of the repurposed building. The rooms were impeccably cleaned, well insulated and all seemed to have the beautiful ocean view, including the entry level ones.