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Puma House

Hostel

Miraflores 742

Price unavailable
Price unavailable
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hotel

Why people book this hotel

Friendly staff
14 mentions

Nice and friendly staff, there was ready to answer all questions we might have

Cosy hostel

Great location
9 mentions

The hostel was in a great location, close to a lot of restaurants and shops Nic…

Great location and very friendly staff

Comfortable rooms
9 mentions

Was warm and comfortable

The rooms and beds were very comfortable and the common areas were really nice

Clean rooms
5 mentions

Hostel for hikers, clean, comfortable with a good kitchen and quiet but good vib…

It was cosy, beds were comfortable, super clean and friendly staff

Good value
3 mentions

Good value for money

The price was very fair

Breakfast available
1 mentions

Great kitchen with possibility to make breakfast and dinner

Overview

Located in Puerto Natales and with Puerto Natales Bus Station reachable within less than 1 km, Puma House provides a tour desk, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. Built in 2017, the property is within 30 km of Cueva del Milodon. The accommodation offers airport transfers, while a bicycle rental service is also available. At the hostel, every room is fitted with a patio with a city view. All units include bed linen. The area is popular for cycling, and car hire is available at Puma House. Popular points of interest near the accommodation include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. The nearest airport is Teniente Julio Gallardo Airport, 8 km from Puma House.

Traveller reviews

P

Peter

couple

May 19, 2026

7

Very nice hostel, good value (Puerto Natales is also beautiful!). It’s a shame that staff member slightly tainted the ex

The owner and his family were lovely! The hostel was in a great location, close to a lot of restaurants and shops Nice kitchen area and cool interior

A

Alice

solo_traveller

May 8, 2026

9

Great location and very friendly staff.

M

Marco

solo_traveller

April 30, 2026

1

They cancelled the reservation same day of my arrival

M

Millie

solo_traveller

April 20, 2026

8

Had a homey feeling to it. Was warm and comfortable. The kitchen area was well laid out so multiple people could be in the space, and the back yard was a nice place to sit and enjoy the sun.

S

Sebastian Vogdrup

couple

March 29, 2026

10

Nice and friendly staff, there was ready to answer all questions we might have. Great kitchen with possibility to make breakfast and dinner.

C

Clare

couple

March 25, 2026

10

Hostel for hikers, clean, comfortable with a good kitchen and quiet but good vibes, no problem leaving our bag at whilst we did the o-trek and appreciated that we knew we were coming back to clean cosy hostel with a great shower after the trek :)

L

LYNDON POOLEY

solo_traveller

March 25, 2026

7

Cosy hostel. Kitchen access and decent location

N

Nika

solo_traveller

March 23, 2026

9

The hostel is nice, small and cosy. We could left smaller backpacks for one week while doing the O trek in TDP (free of charge). They were super nice for waiting for us to check in at 10 pm.

F

Fabio

couple

March 23, 2026

10

Excellent hostel

We really enjoyed our stay here. It was cosy, beds were comfortable, super clean and friendly staff. Kitchen was well equipped. We were surprised that they made our beds perfectly everyday which was nice to come back to in the evening and we weren’t expecting that from a hostel. Would recommend.

K

Kaul

solo_traveller

March 18, 2026

9

I had a great stay here. I arrived quite late but the staff stayed to welcome me. The rooms and beds were very comfortable and the common areas were really nice. The bathrooms were also really clean. I would definitely stay again and really recommend.

A

Ashleigh

couple

March 11, 2026

9

Good value for money. Stayed in private room. Good sized room to pack all hiking gear. Kitchen was good. Recommend for staying prior and after W/O trek.

S

Sammy C.

solo_traveller

March 10, 2026

9

The location was not far away from the bus terminal if getting there on foot. N

A

adrien

couple

February 22, 2026

9

Great stay!

Best hostel of our trip. Really cosy atmosphere, staff is very helpful. Showers are cleand and beds are conformable. Highly recommended

S

Steph

couple

February 13, 2026

9

Had a great stay at puma house. Friendly staff, well equipped kitchen. In a good location for lots of restaurants and cafes, about 10 min walk from the bus station too. Highly recommend.

D

Dominique

couple

February 12, 2026

9

We had a private room for 4 nights and really enjoyed our stay. The room is a good size and offers a shelf, coat hangers and bedside tables for storage. The bed was very comfortable and the shower hot with good pressure. The shared kitchen was great, very well equipped with everything you need. Free coffee/tea and oats as well. The bicycles we hired were really great too and staff was welcoming and friendly. Close to town and the bus station.

A

Akemi

solo_traveller

February 11, 2026

10

Lovely staff, cleanes

Location, staff, cleanes

D

Dominika

couple

February 7, 2026

9

Great value but busy location

The place is lovely. We stayed in a private room that was big enough to accommodate 1 large suitcase and 2 large backpacks. The price was very fair.

M

Megan

couple

February 4, 2026

10

Great value hostel!

Awesome location, very good value for money, super helpful staff. We could use the facilities after check out, which was amazing. Our favourite dormitory hostel that we’ve stayed in!

S

Sydo

solo_traveller

January 30, 2026

9

Lovely small hostel with only 14 beds. Easy to meet people and a good place to leave luggage while you go to Torres del Paine!

E

Elisaveta

solo_traveller

January 26, 2026

6

Owners are very annoying and walking after you to see if you are doing something wrong. First I thought it’s me but when I spoke with other guests they felt the same intimidation.

Facilities

Activities

Fishing, Bicycle rental (additional charge), Cycling, Horse riding, Walking tours, Bike tours

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Heating, WiFi available in all areas, Non-smoking throughout, Family rooms

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Garden

Parking

Free parking, Parking, Street parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests

Services

Shuttle service, Shared lounge/TV area, Car hire, Airport shuttle, Shuttle service (additional charge), Airport shuttle (additional charge), Luggage storage, Tour desk

Standard Double Room

The double room provides a private entrance, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The kitchen is equipped with a refrigerator, kitchenware and a microwave. Among the room amenities are a seating area, a dining area, heating as well as a patio and city views. The unit offers 1 bed.

Max 2 guests 6 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 22:00
Check-outFrom 06:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printLOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.This property will not accommodate hen, stag or similar parties.
Last updated: Apr 10, 2024, 2:14 AM

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