Puma House
Miraflores 742
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Why people book this hotel
“Nice and friendly staff, there was ready to answer all questions we might have”
“Cosy hostel”
“The hostel was in a great location, close to a lot of restaurants and shops Nic…”
“Great location and very friendly staff”
“Was warm and comfortable”
“The rooms and beds were very comfortable and the common areas were really nice”
“Hostel for hikers, clean, comfortable with a good kitchen and quiet but good vib…”
“It was cosy, beds were comfortable, super clean and friendly staff”
“Good value for money”
“The price was very fair”
“Great kitchen with possibility to make breakfast and dinner”
Overview
Located in Puerto Natales and with Puerto Natales Bus Station reachable within less than 1 km, Puma House provides a tour desk, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. Built in 2017, the property is within 30 km of Cueva del Milodon. The accommodation offers airport transfers, while a bicycle rental service is also available. At the hostel, every room is fitted with a patio with a city view. All units include bed linen. The area is popular for cycling, and car hire is available at Puma House. Popular points of interest near the accommodation include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. The nearest airport is Teniente Julio Gallardo Airport, 8 km from Puma House.
Traveller reviews
Peter
couple
May 19, 2026
“Very nice hostel, good value (Puerto Natales is also beautiful!). It’s a shame that staff member slightly tainted the ex”
The owner and his family were lovely! The hostel was in a great location, close to a lot of restaurants and shops Nice kitchen area and cool interior
Alice
solo_traveller
May 8, 2026
Great location and very friendly staff.
Marco
solo_traveller
April 30, 2026
They cancelled the reservation same day of my arrival
Millie
solo_traveller
April 20, 2026
Had a homey feeling to it. Was warm and comfortable. The kitchen area was well laid out so multiple people could be in the space, and the back yard was a nice place to sit and enjoy the sun.
Sebastian Vogdrup
couple
March 29, 2026
Nice and friendly staff, there was ready to answer all questions we might have. Great kitchen with possibility to make breakfast and dinner.
Clare
couple
March 25, 2026
Hostel for hikers, clean, comfortable with a good kitchen and quiet but good vibes, no problem leaving our bag at whilst we did the o-trek and appreciated that we knew we were coming back to clean cosy hostel with a great shower after the trek :)
LYNDON POOLEY
solo_traveller
March 25, 2026
Cosy hostel. Kitchen access and decent location
Nika
solo_traveller
March 23, 2026
The hostel is nice, small and cosy. We could left smaller backpacks for one week while doing the O trek in TDP (free of charge). They were super nice for waiting for us to check in at 10 pm.
Fabio
couple
March 23, 2026
“Excellent hostel”
We really enjoyed our stay here. It was cosy, beds were comfortable, super clean and friendly staff. Kitchen was well equipped. We were surprised that they made our beds perfectly everyday which was nice to come back to in the evening and we weren’t expecting that from a hostel. Would recommend.
Kaul
solo_traveller
March 18, 2026
I had a great stay here. I arrived quite late but the staff stayed to welcome me. The rooms and beds were very comfortable and the common areas were really nice. The bathrooms were also really clean. I would definitely stay again and really recommend.
Ashleigh
couple
March 11, 2026
Good value for money. Stayed in private room. Good sized room to pack all hiking gear. Kitchen was good. Recommend for staying prior and after W/O trek.
Sammy C.
solo_traveller
March 10, 2026
The location was not far away from the bus terminal if getting there on foot. N
adrien
couple
February 22, 2026
“Great stay!”
Best hostel of our trip. Really cosy atmosphere, staff is very helpful. Showers are cleand and beds are conformable. Highly recommended
Steph
couple
February 13, 2026
Had a great stay at puma house. Friendly staff, well equipped kitchen. In a good location for lots of restaurants and cafes, about 10 min walk from the bus station too. Highly recommend.
Dominique
couple
February 12, 2026
We had a private room for 4 nights and really enjoyed our stay. The room is a good size and offers a shelf, coat hangers and bedside tables for storage. The bed was very comfortable and the shower hot with good pressure. The shared kitchen was great, very well equipped with everything you need. Free coffee/tea and oats as well. The bicycles we hired were really great too and staff was welcoming and friendly. Close to town and the bus station.
Akemi
solo_traveller
February 11, 2026
“Lovely staff, cleanes”
Location, staff, cleanes
Dominika
couple
February 7, 2026
“Great value but busy location”
The place is lovely. We stayed in a private room that was big enough to accommodate 1 large suitcase and 2 large backpacks. The price was very fair.
Megan
couple
February 4, 2026
“Great value hostel!”
Awesome location, very good value for money, super helpful staff. We could use the facilities after check out, which was amazing. Our favourite dormitory hostel that we’ve stayed in!
Sydo
solo_traveller
January 30, 2026
Lovely small hostel with only 14 beds. Easy to meet people and a good place to leave luggage while you go to Torres del Paine!
Elisaveta
solo_traveller
January 26, 2026
Owners are very annoying and walking after you to see if you are doing something wrong. First I thought it’s me but when I spoke with other guests they felt the same intimidation.
Facilities
Activities
Fishing, Bicycle rental (additional charge), Cycling, Horse riding, Walking tours, Bike tours
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Heating, WiFi available in all areas, Non-smoking throughout, Family rooms
Internet
Internet services, WiFi, Free WiFi
Kitchen
Shared kitchen
Outdoors
Garden
Parking
Free parking, Parking, Street parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Safety features
Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
Shuttle service, Shared lounge/TV area, Car hire, Airport shuttle, Shuttle service (additional charge), Airport shuttle (additional charge), Luggage storage, Tour desk
Standard Double Room
The double room provides a private entrance, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The kitchen is equipped with a refrigerator, kitchenware and a microwave. Among the room amenities are a seating area, a dining area, heating as well as a patio and city views. The unit offers 1 bed.
Hotel Policies
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