Natalino Hotel Patagonia
Eberhard 371
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Why people book this hotel
“breakfast ok, fairly basic”
“Breakfast ok”
“staff not really speaking English although they are all extremelly nice”
“easy to check in, receptionist was very helpful”
“Location is great, rooms really just basic, but ok”
“Greta location, modern and clean Really appreciated the staffs help - They were…”
“The hotel served as a base for our visit quite well, with good breakfast and com…”
“The location is central yet quiet, and the staff were friendly and helpful throu…”
“Has a small gym area and small pool”
“There’s also a nice pool on the top floor, although we didn’t have time to use i…”
“clean comfy place”
“Rooms were clean”
Overview
Located in Puerto Natales, 1.7 km from Puerto Natales Bus Station, Natalino Hotel Patagonia provides accommodation with a fitness centre, free private parking, a shared lounge and a terrace. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and a concierge service. At the hotel, every room is fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All units include a safety deposit box. Popular points of interest near Natalino Hotel Patagonia include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. The nearest airport is Teniente Julio Gallardo Airport, 7 km from the accommodation.
Traveller reviews
Marko74
family_with_children
April 9, 2026
“Good base in great location”
Location is great, rooms really just basic, but ok..ok to have as a base for few days..staff not really speaking English although they are all extremelly nice..breakfast ok, fairly basic..
Smita
family_with_children
March 3, 2026
“comfortable place”
easy to check in, receptionist was very helpful. clean comfy place
Conrad
couple
January 28, 2026
“Satisfactory for a night”
Nice and modern. Breakfast ok. Has a small gym area and small pool.
Bonnie
couple
January 22, 2026
“The staff are fabulous”
Greta location, modern and clean Really appreciated the staffs help - They were lovely
Em
couple
December 28, 2025
Beautiful amenities, breakfast was delicious and the team were very helpful. I would love to visit again.
Gary Been Here
family_with_children
December 13, 2025
Location
Samuel
couple
December 7, 2025
The hotel is located in the heart of Puerto Natales. The staff was very friendly and helpful during our stay! The breakfast was very nice with a large selection.
Quentin
couple
December 5, 2025
Good location, good attention from the staff
Martin
couple
November 27, 2025
“Centrally located hotel with friendly staff and good breakfast”
The hotel is right at the center of Puerto Natales with lots of shops and restaurants around. The hotel served as a base for our visit quite well, with good breakfast and comfortable bed/room.
Justin
solo_traveller
November 20, 2025
“The stay was okay but very underwhelming considering the price. Cannot use the pool with wearing head gear you need to p”
Good location
Stacey
family_with_children
November 18, 2025
“Cosy and comfortable”
It was a very cosy place where the staff were very welcoming and helpful
Susan
family_with_children
November 14, 2025
Hotel staff friends and courteous. Rooms were clean. The manager Sebastian was very helpful when we checked in and gave good restaurant suggestions and other helpful tips. Location was excellent e.g. for tour pickups and shuttle bus to and from the airport. Breakfast was excellent with good variety of fruits, luncheon meats, cheeses yoghurt, and eggs.
Cristina
extended_group
May 9, 2025
“A well-located, comfortable hotel that covers all the essentials for a stay in Puerto Natales”
Natalino is a good choice in the heart of Puerto Natales. The location is central yet quiet, and the staff were friendly and helpful throughout our stay. Breakfast was excellent, with plenty of variety to suit different tastes. While the rooms are on the smaller side, they’re well-equipped and we had everything we needed. The beds were very comfortable, which made for a good rest after long days exploring the area. There’s also a nice pool on the top floor, although we didn’t have time to use it during our visit.
Andras
family_with_children
May 6, 2025
“Modern option at a good location”
Modern, effective. Breakfast was better than usual. Good location in town.
Maria
couple
April 22, 2025
“Great stay!”
Breakfast, shower pressure, room and staff
Diana
couple
April 10, 2025
“Very good”
Convenient location and good breakfast.
Joshua
couple
April 1, 2025
“Not worth the money. Loud, basic, pool not great, staff not great. Breakfast is really good though!”
We booked this for pool and some luxury after a lot of budget travelling. It was our least favourite hotel. The staff were not that nice or accommodating. Pool was not useable due to the extreme smell of chlorine that made our eyes water and having to purchase a pool cap at front desk to enter. The room itself was very basic and not very good quality. We also had trouble sleeping due to noise from other rooms and corridors walls are very thin and you can hear everything. We did really enjoy the breakfast and the service by the ladies in the morning however!
Ernst
solo_traveller
March 26, 2025
“Disappointing and feeling of having been abused.”
Breakfast was good and location was good. I stayed multiple nights, not consecutively, but on the last night they couldn't take me in, even though I had a valid booking. They said booking.com hadn't properly told them about my booking??
Olivier
couple
March 26, 2025
Breakfast, swimming pool, location
Scott
couple
March 21, 2025
“Comfortable!”
Has amazing facilities and is a really nice, comfortable stay. Staff are super friendly and very helpful.
Facilities
Activities
Fitness centre, Spa and wellness centre, Massage, Indoor pool, Indoor pool (seasonal), Public Bath, Spa facilities, Spa lounge/relaxation area, Fitness
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Entertainment and family services
Board games/puzzles
Food & Drink
Snack bar, Wine/champagne, Coffee house on site, Special diet menus (on request), Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Non-smoking throughout, Heating, Lift, Safety deposit box, Non-smoking rooms
Internet
Internet services, Free WiFi, WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Private parking, Parking garage
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Rooftop pool, Plunge pool, Pool/beach towels, Shallow end
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Trouser press, Shared lounge/TV area, Daily housekeeping, Laundry, Ironing service, Room service, 24-hour front desk, Fax/photocopying, Luggage storage, Tour desk
Standard Double Room
A comfortable room with chic décor, flat-screen cable TV and a private bathroom.
Standard Double Room - Attic
A comfortable room with air conditioning, chic décor, flat-screen cable TV and a private bathroom.
Junior Suite (2 Adults)
A spacious suite with a separate seating area, flat-screen cable TV and a bathroom with a bathtub and slippers.
Standard Twin Room
A comfortable room with chic décor, flat-screen cable TV and a private bathroom.
Standard Twin Room - Attic
A comfortable room with air conditioning, chic décor, flat-screen cable TV and a private bathroom.
Junior Suite
This suite's special feature is the hot tub. Featuring a private entrance, this suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a seating area, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Hotel Policies
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