Hotel Aquaterra
Bulnes 299
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Why people book this hotel
“Staff were very helpful”
“Staff were very helpful and friendly”
“Good location with friendly, helpful staff”
“Convenient location,good value for money,staff very friendly and helpful,breakfa…”
“Breakfast was good and overall it was very relaxing”
“Excellent breakfast”
“Loved the beds and a warm room”
“Comfy bed and great shower”
“Cosy, stylish and very clean”
“Both bedroom and bathroom were very clean”
“Well located and good value”
Overview
Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property. Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily. Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use. Guests enjoy regional specialities at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries. Guests can park their vehicles free of charge in the roads surrounding the property.
Traveller reviews
Juliet
solo_traveller
April 18, 2026
“Clean, cosy with lovely staff. A good place to stay before and after Torres del Paine.”
Cosy, stylish and very clean. Good location with friendly, helpful staff.
Steve
family_with_children
March 21, 2026
“Great stay in Puerto Natales”
Interesting and authentic decor. Staff were very helpful. Breakfast was good and overall it was very relaxing.
Slater
solo_traveller
March 1, 2026
Convenient location,good value for money,staff very friendly and helpful,breakfast included was excellent
Ian
family_with_children
February 21, 2026
Location was perfect in center of Puerto Natales, just a few minutes from the water front. Staff were very helpful and friendly.
Kathryn
solo_traveller
February 1, 2026
“We only stayed for a one night stop over so it was perfect for our needs - very clean, comfrtable beds and a good break”
Excellent breakfast. Both bedroom and bathroom were very clean.
Maciej
couple
January 27, 2026
“Great place to stay in Puerto Natales”
Loved the beds and a warm room. The breakfast was pretty nice too with quite a lot of options and could be prepared earlier if needed. We also got them to order us a taxi to the airport that came so quickly, we didn't even realise it was already waiting outside. The location is very good too, close to everything
KEITH
couple
January 24, 2026
A good start to our trek
Sara
solo_traveller
January 19, 2026
The location, the staff, the decoration was great
P
solo_traveller
December 24, 2025
Clean and good breakfast.
Cath
couple
November 13, 2025
“Friendly little hotel.”
Friendly staff, great location. Comfy bed and great shower. Near centre of town.
Guest
solo_traveller
October 28, 2025
The location, the staff, the decoration was great
Melita
solo_traveller
March 21, 2025
Close to everything in town. Spacious clean room
Mitzi
couple
February 20, 2025
Well located and good value
Robert
couple
January 4, 2025
They have the most polite staff ever; we loved it!
Jingyu
couple
December 13, 2024
The early breakfast prepared before 6 am to allow us going for the tour on time
Fiona
family_with_children
November 25, 2024
Excellent breakfast, wide choice of lovely food.
Sarah
family_with_children
March 30, 2024
The staff was very kind and helpful. The breakfast was good. The room was a good size and the beds were comfortable. The location was great.
Ann
family_with_children
January 31, 2024
The reception staff were brilliant, helping us to complete a booking with NAVIMAG ferries. Nothing was too much trouble.
Jonathan
couple
January 2, 2024
“Great place to stop en-route to the Parque Nacionale”
Jonathan
couple
January 2, 2024
“Great place to stop en-route to the Parque Nacionale”
Facilities
Activities
Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Coffee house on site, Breakfast options, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking throughout, Non-smoking rooms, Heating
Internet
Internet services, WiFi, Free WiFi
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Daily housekeeping, Tour desk, Luggage storage, Laundry, 24-hour front desk
Double Room
This room features a private bathroom.
Triple Room
This room features a private bathroom.
Twin Room
This room features a private bathroom.
Hotel Policies
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