Casa Lucy
Miraflores 969
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20 nights, 2 adults
Includes taxes and charges
20 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Beautifully and comfortably appointed hotel with a delicious homemade breakfast …”
“Breakfast was great with lots of choice and lovely scrambled eggs”
“Lucy is such a wonderful host”
“Very friendly and helpful host, even allowed us to leave stuff for free while we…”
“Room was immaculate and the owner could not have been more accommodating”
“Clean tidy room”
“Quiet location, but only a short walk from town centre”
“Ease of check in/out, location, luggage storage, host”
“The room was also big, clean, and bed was great”
“Very clean and comfortable room and breakfast area”
“Great value for money and a great place to stay”
“very good quality for the price”
Overview
Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi. Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colours and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room. Teniente Julio Gallardo Airport is 9 km away from Lucy.
Traveller reviews
Sophia
couple
January 12, 2026
“Comfortable, cozy, happy stay at Casa Lucy”
Lucy is such a wonderful host! Beautifully and comfortably appointed hotel with a delicious homemade breakfast in the morning. Staying at Casa Lucy felt like being home. Could not recommend more!
Ruben
couple
December 19, 2025
“Friendly host, great room”
Very friendly and helpful host, even allowed us to leave stuff for free while we were away, and made a breakfast package for us. The room was also big, clean, and bed was great. Only good things!
Peter
couple
November 30, 2025
“Thoroughly enjoyable. We would definitely stay there again.”
Quiet location, but only a short walk from town centre. The owner and her husband were very attentive and pleasant. The room was large and bed comfortable, with powerful showers. Breakfast was great with lots of choice and lovely scrambled eggs
Jason
couple
November 26, 2025
Very clean and comfortable room and breakfast area. Despite the language barrier Lucy is always very attentative and ready to help with a smile! We are staying there again after our time in the national park!
Xian Pu
couple
April 27, 2025
all goog
Von Hofe
couple
April 20, 2025
“Great place to stay pre/post W trek”
Ease of check in/out, location, luggage storage, host
Jack
extended_group
April 13, 2025
“A great choice for anyone staying in Puerto Natales that doesn't mind a short walk”
Room was immaculate and the owner could not have been more accommodating. It was a bit of a walk from the center of town, but it gave us the chance to see some of the Puerto Natales neighborhoods that we would have otherwise not seen. This room far exceeded my expectations for how large and how tastefully decorated it was. Also, it had a great shower
Christopher
couple
February 14, 2025
Clean tidy room. Good sized bathroom. Short walk to bus station (10 minutes) and the main centre. Nice breakfast and very welcoming staff
Radha
couple
February 2, 2025
“Wonderful stay thank you so much!”
Very homely, comfortable feel and the hosts were friendly and thoughtful. Breakfast was delicious 😋
Shell
couple
December 8, 2024
“Great place to stay!”
Excellent host, generous breakfast
Lee
couple
December 2, 2024
This is a lovely hotel, just ten minutes walk from the sea front. The owner has the heating on full, which is welcome as it's freezing outside, even in November. The breakfast is excellent and I really cannot fault the hotel. The room is a decent size with a comfy bed. There isn't a kettle in the room, which isn't uncommon in Chile, but would be a nice addition. Great value for money and a great place to stay.
Andrew
couple
December 2, 2024
“Home from home”
Last minute booking due to a terrible experience at a nearby hotel. Like staying with your Mum.
Georgia
couple
March 26, 2024
“Lovely property and nice breakfasts”
Great property and breakfasts. V spacious nice rooms which are cleaned daily. Owner is super helpful and lovely. They also store bags for free while you’re doing the W or O Trek.
John
couple
February 16, 2024
“Excellent stay with Lucy”
Lucy was amazing and went out of her way to help is despite our language difference she is a great host Close to bus station which we liked and not too far to cofeee and restaurants Very safe and clean
James
couple
January 17, 2024
“Lovely !”
The host was lovely . The location is close to the bus station so no taxi needed with heavy bags , also very close to a laundrette . Allowed us to store bags while doing the o trek and when we returned the big bags were in our room waiting for us so we could just sleep! Nice breakfast of toast / ham / cheese / eggs / juice / coffee / yoghurt etc . Maybe a bit further from town than other properties but it’s a small place so only a 20/15min walk , and also means the streets are quieter . Massive room which was nice when sorting out our O trek packing
Sin Kwan
couple
February 14, 2023
Lucy is super nice and love the breakfast so much!
Emma
couple
January 9, 2023
“Fantastic, delicious and clean”
Spotlessly clean, fantastic breakfast served very flexibly to suit you and amazing host who was very friendly and exceedingly helpful 🙂 We had a nice view of the back garden and the neighbourhood from our room
Yves
family_with_children
January 5, 2023
“excellent”
very clean. lucy very top. very good quality for the price.
Hans
family_with_children
January 2, 2023
“."”
Clean, comfortable, friendly staff, and convenient location
Magdalena
family_with_children
February 8, 2022
“Impecable y confortable”
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Key access, CCTV in common areas
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Shared lounge/TV area, Tour desk, Luggage storage
Family Room
The unit has 3 beds.
Basic Double Room
The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating, a flat-screen TV, as well as garden views. The unit has 1 bed.
Double Room
This room features a double bed and a private bathroom.
Double Room with Private Bathroom
The unit has 1 bed.
Classic Twin Room
This room comes with 2 single beds and a private bathroom.
Hotel Policies
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