Best Western Patagonia
Huerto 282 Lote 11 Ruta 9
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Why people book this hotel
“Great staff who welcomed us with smiles”
“All personnel was friendly and helpful”
“It is peace and quiet”
“Our room was lovely and light and clean”
“Good choice at breakfast”
“Breakfast was very good and staff very friendly and attentive”
“The location is outside of the downtown area and far away from the traffic”
“Beautiful hotel just a short walk to town”
“Clean and amazing views”
“Lovely place with super nice staff, top cleanliness and modern, quality set-up b…”
“The restaurant has a good menu and priced reasonably”
Overview
Set in Puerto Natales, 4.8 km from Puerto Natales Bus Station, Best Western Patagonia offers accommodation with a terrace, free private parking, a restaurant and a bar. With free WiFi, this 2-star hotel offers a 24-hour front desk and a tour desk. The property is non-smoking and is situated 3.5 km from Municipal Museum of History. At the hotel, the rooms are equipped with a desk. Featuring a private bathroom with a shower and free toiletries, rooms at Best Western Patagonia also feature a sea view. All guest rooms in the accommodation are fitted with a TV and a hairdryer. Guests at Best Western Patagonia can enjoy a buffet breakfast. Puerto Natales Main Square is 3.3 km from the hotel, while Maria Auxiliadora Church is 3.3 km from the property. The nearest airport is Teniente Julio Gallardo Airport, 4 km from Best Western Patagonia.
Traveller reviews
Kauser
extended_group
April 16, 2026
“Great place to chill”
Great staff who welcomed us with smiles. Clean and amazing views. Good choice at breakfast
Hong
family_with_children
April 10, 2026
“A nice hotel”
The location is outside of the downtown area and far away from the traffic. It is peace and quiet. The lobby gives a unique feel. The restaurant has a good menu and priced reasonably. The room size is not big but the space is organized efficiently.
Ana
extended_group
April 2, 2026
“4 days and 3 nights stayed here while we were exploring Pategonia. It was unforgettable trip for me and my family.”
Beautiful hotel just a short walk to town. Stunning views. All personnel was friendly and helpful. I recommend it.
SimSki
solo_traveller
March 16, 2026
Lovely place with super nice staff, top cleanliness and modern, quality set-up built with taste. Breakfest was also very good. Reception desk was very helpful, calling a taxi that arrived within minutes. Very nice view from the window :)
Nicholas
extended_group
February 13, 2026
A great experience with incredible views in a peaceful location. The food was excellent, and every member of staff was warm, welcoming, and attentive throughout our stay
Anna
couple
January 8, 2026
Breakfast was very good and staff very friendly and attentive.
Faith
family_with_children
December 16, 2025
There are beautiful views across the lake and to the mountain. The staff were all great and the cleaners were brilliant. Our room was lovely and light and clean
HELEN
couple
December 3, 2025
Location ok although I think a sign is needed on the road side advising that the hotel us up the hill. Food ok although only ate 1 night there
Sinead
couple
November 19, 2025
“Comfy beds but not much else”
The bed was comfy, the room was spacious and it the common areas were nicely decorated.
nad
couple
November 15, 2025
The view
RealRick
couple
November 13, 2025
“reasonable hotel but would not stay again”
The view from the property
Alison
couple
October 29, 2025
“Good but not exceptional”
Outside spas clearly only for summer use. Restaurant not open for tea on Sunday
Chris
couple
October 25, 2025
“An enjoyable stay.”
This was a really impressive hotel up a gravel track with lovely views. An enjoyable stay, excellent views and a delicious breakfast.
Edimara
solo_traveller
May 3, 2025
“Excelente hotel”
Vista do hotel
Richard
extended_group
March 15, 2025
“Good hotel good facilities & very coran”
Breakfast was OK, however not offered scrabbled egg, whist others were offered it ?
Miriam
extended_group
March 11, 2025
“Overall great stay, but hot water problems and boring breakfast”
Overall very good. Nice modern rooms, great decorations, attention to detail, nice staff, great blankets and cushions.
JakeTB17
couple
March 10, 2025
“The amazing view makes up for the average location.”
The view from our ocean view hotel room was amazing and really made the stay what it was. The restaurant was very good also and the early hour breakfast is a great offer for us as we were out on early tours (5am-6am) every day we stayed in the hotel but were still able to access breakfast.
Maria
couple
February 26, 2025
The hotel and staff were wonderful, especially Betania at the front desk! She was absolutely lovely and made our stay extra special. We would come back to this hotel just because of her!
Anon
solo_traveller
February 10, 2025
“Solo female x Patagonia”
A lovely stay! Further afield than the other hotels and hostels, so less faff and noise. Does mean the view is great. Still uses the old hotel name Border Glacier across some items and in the bar. Reception nice and check in easy, with a free drink token on arrival. Room was spacious, very comfortable, good WiFi, good and hot shower with toiletries. View from the room onto the water and mountains was wonderful. Easy for tours to pick up/drop off to. Staff very kind and helpful, especially at the bar. Dinner was nice, good to have an option on site (noting it's not open every day). Walk into town was about 25 minutes along the waterfront.
louise
couple
January 24, 2025
“Beautiful views from bedroom and good starting point for starting walking trek to Torres de la Paine”
The hotel is set on a hill about 3km out of town. It is modern and has beautiful views of the lake as do ll the rooms. Breakfast was basic but good enough. Kettle in the room which was a bonus. Bettina on reception was super helpful and the hotel let us leave our luggage when we went to do the W trek. Would recommend
Facilities
Accessibility
Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Sauna, Hot tub/Jacuzzi, Hiking, Spa facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Coffee house on site, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Non-smoking rooms, Safety deposit box, Facilities for disabled guests, Heating, Non-smoking throughout
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Self check-in
Digital key access
Services
Ironing service, Tour desk, Laundry, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Daily housekeeping, Private check-in/check-out
Queen Room with Ocean View - Non-Smoking
The double room features a safe deposit box. The unit has 1 bed.
Twin Room with Ocean View - Non-Smoking
The double room offers a safe deposit box. The unit has 2 beds.
Triple Room with Ocean View - Non-Smoking
The triple room features a safe deposit box. The unit has 3 beds.
Single Room with Sea View
The single room features a safe deposit box. The unit has 1 bed.
Hotel Policies
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