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Best Western Patagonia

Hotel

Huerto 282 Lote 11 Ruta 9

hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Great staff who welcomed us with smiles

All personnel was friendly and helpful

Comfortable rooms
7 mentions

It is peace and quiet

Our room was lovely and light and clean

Breakfast available
6 mentions

Good choice at breakfast

Breakfast was very good and staff very friendly and attentive

Great location
5 mentions

The location is outside of the downtown area and far away from the traffic

Beautiful hotel just a short walk to town

Clean rooms
3 mentions

Clean and amazing views

Lovely place with super nice staff, top cleanliness and modern, quality set-up b…

Good value
1 mentions

The restaurant has a good menu and priced reasonably

Overview

Set in Puerto Natales, 4.8 km from Puerto Natales Bus Station, Best Western Patagonia offers accommodation with a terrace, free private parking, a restaurant and a bar. With free WiFi, this 2-star hotel offers a 24-hour front desk and a tour desk. The property is non-smoking and is situated 3.5 km from Municipal Museum of History. At the hotel, the rooms are equipped with a desk. Featuring a private bathroom with a shower and free toiletries, rooms at Best Western Patagonia also feature a sea view. All guest rooms in the accommodation are fitted with a TV and a hairdryer. Guests at Best Western Patagonia can enjoy a buffet breakfast. Puerto Natales Main Square is 3.3 km from the hotel, while Maria Auxiliadora Church is 3.3 km from the property. The nearest airport is Teniente Julio Gallardo Airport, 4 km from Best Western Patagonia.

Traveller reviews

K

Kauser

extended_group

April 16, 2026

10

Great place to chill

Great staff who welcomed us with smiles. Clean and amazing views. Good choice at breakfast

H

Hong

family_with_children

April 10, 2026

9

A nice hotel

The location is outside of the downtown area and far away from the traffic. It is peace and quiet. The lobby gives a unique feel. The restaurant has a good menu and priced reasonably. The room size is not big but the space is organized efficiently.

A

Ana

extended_group

April 2, 2026

9

4 days and 3 nights stayed here while we were exploring Pategonia. It was unforgettable trip for me and my family.

Beautiful hotel just a short walk to town. Stunning views. All personnel was friendly and helpful. I recommend it.

S

SimSki

solo_traveller

March 16, 2026

10

Lovely place with super nice staff, top cleanliness and modern, quality set-up built with taste. Breakfest was also very good. Reception desk was very helpful, calling a taxi that arrived within minutes. Very nice view from the window :)

N

Nicholas

extended_group

February 13, 2026

9

A great experience with incredible views in a peaceful location. The food was excellent, and every member of staff was warm, welcoming, and attentive throughout our stay

A

Anna

couple

January 8, 2026

8

Breakfast was very good and staff very friendly and attentive.

F

Faith

family_with_children

December 16, 2025

8

There are beautiful views across the lake and to the mountain. The staff were all great and the cleaners were brilliant. Our room was lovely and light and clean

H

HELEN

couple

December 3, 2025

7

Location ok although I think a sign is needed on the road side advising that the hotel us up the hill. Food ok although only ate 1 night there

S

Sinead

couple

November 19, 2025

5

Comfy beds but not much else

The bed was comfy, the room was spacious and it the common areas were nicely decorated.

N

nad

couple

November 15, 2025

5

The view

R

RealRick

couple

November 13, 2025

7

reasonable hotel but would not stay again

The view from the property

A

Alison

couple

October 29, 2025

7

Good but not exceptional

Outside spas clearly only for summer use. Restaurant not open for tea on Sunday

C

Chris

couple

October 25, 2025

9

An enjoyable stay.

This was a really impressive hotel up a gravel track with lovely views. An enjoyable stay, excellent views and a delicious breakfast.

E

Edimara

solo_traveller

May 3, 2025

10

Excelente hotel

Vista do hotel

R

Richard

extended_group

March 15, 2025

8

Good hotel good facilities & very coran

Breakfast was OK, however not offered scrabbled egg, whist others were offered it ?

M

Miriam

extended_group

March 11, 2025

8

Overall great stay, but hot water problems and boring breakfast

Overall very good. Nice modern rooms, great decorations, attention to detail, nice staff, great blankets and cushions.

J

JakeTB17

couple

March 10, 2025

9

The amazing view makes up for the average location.

The view from our ocean view hotel room was amazing and really made the stay what it was. The restaurant was very good also and the early hour breakfast is a great offer for us as we were out on early tours (5am-6am) every day we stayed in the hotel but were still able to access breakfast.

M

Maria

couple

February 26, 2025

10

The hotel and staff were wonderful, especially Betania at the front desk! She was absolutely lovely and made our stay extra special. We would come back to this hotel just because of her!

A

Anon

solo_traveller

February 10, 2025

8

Solo female x Patagonia

A lovely stay! Further afield than the other hotels and hostels, so less faff and noise. Does mean the view is great. Still uses the old hotel name Border Glacier across some items and in the bar. Reception nice and check in easy, with a free drink token on arrival. Room was spacious, very comfortable, good WiFi, good and hot shower with toiletries. View from the room onto the water and mountains was wonderful. Easy for tours to pick up/drop off to. Staff very kind and helpful, especially at the bar. Dinner was nice, good to have an option on site (noting it's not open every day). Walk into town was about 25 minutes along the waterfront.

L

louise

couple

January 24, 2025

9

Beautiful views from bedroom and good starting point for starting walking trek to Torres de la Paine

The hotel is set on a hill about 3km out of town. It is modern and has beautiful views of the lake as do ll the rooms. Breakfast was basic but good enough. Kettle in the room which was a bonus. Bettina on reception was super helpful and the hotel let us leave our luggage when we went to do the W trek. Would recommend

Facilities

Accessibility

Toilet with grab rails, Higher level toilet, Lower bathroom sink

Activities

Sauna, Hot tub/Jacuzzi, Hiking, Spa facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Coffee house on site, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Non-smoking rooms, Safety deposit box, Facilities for disabled guests, Heating, Non-smoking throughout

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace, Outdoor furniture

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Self check-in

Digital key access

Services

Ironing service, Tour desk, Laundry, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Daily housekeeping, Private check-in/check-out

Queen Room with Ocean View - Non-Smoking

The double room features a safe deposit box. The unit has 1 bed.

Max 2 guests 16 1 bedroom0
Twin Room with Ocean View - Non-Smoking

The double room offers a safe deposit box. The unit has 2 beds.

Max 2 guests 16 1 bedroom0
Triple Room with Ocean View - Non-Smoking

The triple room features a safe deposit box. The unit has 3 beds.

Max 3 guests 20 1 bedroom0
Single Room with Sea View

The single room features a safe deposit box. The unit has 1 bed.

Max 1 guests 16 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Bar is closed from 2024-09-29 until 2024-04-30 Hot tub/jacuzzi is closed from 2024-09-29 until 2024-04-30 Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 2:14 AM

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