The place is clean and near the beach.

“Higher scores only because of the staff”

Staff was very friendly and helpful at all times. Even at stressful situations, they kept their poise and tried their best to meer our needs.

“Good Hotel, Service Needs Improvement”

The location is good, not beachfront but walking distance. With pool so it's a plus. Room's not cramped, bed was comfortable. Lobby is spacious. With improvement on their service, the hotel will be great.

“A satisfactory and reasonably comfortable stay once adjusted to the limited service.”

The staff were friendly and helpful. I was able to change rooms when I didn't have hot water. The location, close to White Beach, was good. The pool was very good, though it didn't open until 9am.

“We will never go back there”

None

This is one of the best hotels to stay when on White Beach Puerto Galera. Not only is the location super close, but you even get bonus facilities, like a swimming pool, which other hotels don't have. The staff is also welcoming and friendly.

“Hotel for low expectations and high price”

No elevator for senior and pwd Room with broken toilet and mold on the wall, changed the room Electric main switch out of service Smoke detector out of service, battery empty Wifi with coupon valid for one day, very annoying for four days with three persons, works only sporadic for a few minutes Curtains full of stains and ants Bedsheets are worn and dirty Drainage is clogged, when washing your hands in the sink the water will come out of the drain on the floor, hot and cold shower is working but a little bit tricky to use Breakfast is served in the room, no table to eat, coffee cold, same the rest of the so called breakfast, not as mentioned in the menu, nearby several restaurants serving nice breakfast for a decent price Half of the sockets not functioning Very noisy window type air-condition, had to be fixed fife times within 24 hours TV with local programs is blurred The obvious recycled refrigerator was the only unit working without problems, but looks horrible Restaurant doesn't know what food is sold out, unable to serve three meals at the same time, one is still waiting when the others are already finished No dinner available because the restaurant closes at 9pm Pool is clean, but open until 9pm only, towels available on request at the reception Location very close to the beach with easy access, way from the main road is flooded when raining No activities offered by the reception Uncountable brown out, generator takes long time to start When paying with credit cards there is an extra charge of five percent Conclusion: not worth the price, can get better accommodation for half the money nearby, not recommended

Location good

“Great location and staff.”

The staff was super helpful and attentive. The pool, location and breakfast were also very good. This is the best hotel you can stay at on White Beach.