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Hotel Santa Fe

Hotel

Avenida Charles Binford Sin Numero

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hotel
hotel

Why people book this hotel

Friendly staff
17 mentions

The crew is extremely friendly and offer a helping hand whenever required

A special thanks to the reception, incredibly helpful, welcoming, and always rea…

Comfortable rooms
16 mentions

The place was quiet and nice and the staff was great

We loved the welcoming atmosphere with the little extras that made all the diffe…

Great location
11 mentions

They also provided lift from and to airport included in the price which is very …

The location is excellent, and because the hotel has only a small number of room…

Breakfast available
9 mentions

The breakfast was delicious and started early/before excursions

cozy rooms, good breakfast, nice staff

Pool
5 mentions

The swimming pool area is absolutely lovely and a great place to unwind after a …

Great location, lovely pool, lovely staff and very clean

Clean rooms
4 mentions

The hotel os well located and clean, room service daily of course and breakfast …

The hotel including our room was very clean

Overview

Featuring an outdoor swimming pool and a terrace, Hotel Santa Fe offers free Wi-Fi and breakfast in Puerto Ayora. Malecon harbour is 30 metres away and Tortuga Bay beach is 2,5 km away. The rooms in Hotel Santa Fe feature private bathrooms. The suites feature a living room. American breakfast is served daily and includes seasonal fruits, bread, coffee or tea, milk, eggs, and pancakes. Seymour Airport (in Baltra Island) is a 45-minute drive away.

Traveller reviews

M

Marys

solo_traveller

June 19, 2026

10

Lovely hotel, small and cosy, warm and kind staff

They were so kind to us, they left a nice gift 🎁 when we told them we were on our honeymoon. The hotel os well located and clean, room service daily of course and breakfast but we didn't try it because we wanted to sleep in everyday. We later found out they also offer to take it to your room! They also provided lift from and to airport included in the price which is very rare as most hotels want to charge over 50 for it. Very happy we found this hotel last minutes as our previous booking got cancelled a day before travelling. Also they have a coffee dispenser open 24/7 so you can have coffee anytime my husband was very happy about.

P

Petermann

couple

April 6, 2026

10

Very good place to stay in Puerto Ayora

The hotel including our room was very clean. The crew is extremely friendly and offer a helping hand whenever required. It is located very quietly hence no noise during our stay. Every is reachable in 5 minutes e.g. Habour for day tours, supermarkets, restaurants. We enjoyed the stay a lot.

J

Julija

solo_traveller

March 11, 2026

10

An absolutely wonderful stay!

I had a wonderful stay at this charming hotel while traveling solo. The location is excellent, and because the hotel has only a small number of rooms, it feels very private and peaceful, perfect for relaxing and enjoying some quiet time. Room was beautiful, comfortable, with all necessary amenities. The swimming pool area is absolutely lovely and a great place to unwind after a day of exploring. One of the highlights of my stay was that the hotel has its own boat, which made it incredibly easy and enjoyable to take boat tours and visit the beautiful islands nearby. It was a fantastic advantage. A special thanks to the reception, incredibly helpful, welcoming, and always ready to assist with anything I needed. The owner is also a very kind and warm person, which truly adds to the friendly and personal atmosphere of the hotel. I would happily return and highly recommend it.

V

Vlad

family_with_children

February 26, 2026

10

Great quiet room

The place was quiet and nice and the staff was great. They helped us with anything we needed. We used their laundry service and it was very nice as well. We liked it because it was in a quiet part of town and the rooms were big.

M

Mary

couple

February 13, 2026

10

Really enjoyed my stay

A lovely small hotel and the staff and location was really good

J

Jules

family_with_children

February 11, 2026

9

We loved the welcoming atmosphere with the little extras that made all the difference; a taxi waiting for our arrival at the airport, a welcome drink, complimentary drinks and snacks in the rooms and mostly the friendly staff. This hotel definitely goes above and beyond to welcome guests. They even allowed us to use the facilities after checkout.

J

Jill65

family_with_children

January 18, 2026

10

Great place

Great location, lovely pool, lovely staff and very clean.

L

Lauren

family_with_children

January 18, 2026

10

The best sleep we had in our entire time on the Galapagos. It was very quiet at night. The staff at the reception was kind and helpful. The breakfast was delicious and started early/before excursions. Taxi from and to the airport is included, which is a plus and saves you USD 30 each way.

J

Jill65

family_with_children

January 7, 2026

10

Great location and comfortable

Comfortable and great location, lovely staff

D

Dezso

couple

October 26, 2025

10

nice stay in Santa Cruz

cozy rooms, good breakfast, nice staff

A

Anna

couple

September 23, 2025

9

Cute hotel in Santa Cruz

Great location, nice rooms, comfortable bed, good breakfast, super friendly staff, airport transfer included

M

Maximiliane

couple

March 27, 2025

10

Everything you need

Everything was great, escpecially, that we directly get our room at 9:30 pm and could leave our lagguage until 2pm in a secured area until our ferry was scheduled. The mini bar in the rooms as well as water, coffee and tea is included the whole day. We went completly wet due to rain and could use the towels and infrastructure to get changed.

M

Maximiliane

couple

March 18, 2025

10

Amazing- coming back

It is a nice resort with several opportunities to sit next to the pool even when it is raining. There is always free water, coffee, tea and a mini bar. The rooms are amazing. The breakfast was fresh and well prepared.

B

Benji

solo_traveller

December 25, 2024

8

I do recommend this place

The room is spacious. I liked that hotel picked me up from port of the island ( 40 km away from hotel ) to the hotel, pick and return is included as part of their service. They do have contacts to organize tours, which is a pity since I did not know about that. There a free mini snack bar, water and coffee to take. Room is very clean. I felt home and safe in this hotel.

J

Julie

extended_group

May 14, 2024

8

We enjoyed our stay at Santa Fe

Central location Very comfortable Friendly helpful staff

D

David

couple

November 29, 2023

10

Beautiful rooms, gorgeous building. Delicious breakfast, helpful staff and they had baggage storage which was very helpful before we got the afternoon boat.

C

Catherine

couple

November 13, 2023

8

Modern facilities with great location.

Good location, modern facilities. Staff overall were good. Good breakfast

S

simone

extended_group

October 18, 2023

10

Perfect cozy home for our stay in Puerto Ayora

Absolutely perfect boutique hotel. Recently renovated impeccable and spacious rooms. A cosy courtyard with a pool and little spaces to relax. The location is excellent few minutes walk to the pier of Puerto Ayora for all excursions, the closest to the walk to Tortuga bay and a lovely restaurant next door. Byron the manager was attentive to every request and accommodated all our requirements including a generous early check in and helped with all sorts of recommendations. A complimentary pick up is included and was perfectly organized. Really could not ask for a better place.

S

Sarah

extended_group

June 9, 2023

10

Wow! We loved our stay here, we were a group of 4 backpackers celebrating a 30th birthday and this hotel was perfect! The junior suite was gorgeous and the staff so lovely! They even gave our friend a personalized complimentary gift for her birthday! Great dinner and drinks recommendations also from the staff! The mini bar in the suite was also complimentary and had free tea and coffee by the pool! Also lovely breakfast! Thank you for an amazing stay!

R

Robert

couple

May 22, 2023

9

Nice accommodations, Highly recommend

The room was a good size and king bed. The price was on par with other places we stayed, just everything is expensive in the Galapagos, all the islands. But very friendly staff and the breakfast was really nice.

Facilities

Activities

Games room, Hiking, Cycling, Diving, Snorkelling, Walking tours, Bike tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Special diet menus (on request), Snack bar, Breakfast in the room, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation

General

WiFi available in all areas, Bicycle parking, Non-smoking rooms, Family rooms, Air conditioning, Designated smoking area, Minimarket on site

Internet

Free WiFi, WiFi, Internet services

Outdoors

Outdoor pool, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture, Outdoor fireplace

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Mobile app for room service

Pool and wellness

Swimming Pool, Swimming pool, Pool/beach towels, Shallow end

Reception services

Invoice provided

Safety & security

Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Airport shuttle (free), Shared lounge/TV area, Concierge service, Shuttle service (additional charge), Room service, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Luggage storage, Express check-in/check-out, Tour desk

Transport

Airport pick up, Airport drop off

Standard Double Room

This room features a private bathroom with hot water, mini refrigerator, air conditioning and cable TV.

Max 2 guests 24 1 bedroom 1 bathroom
Superior Double Room

The spacious double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. There is a wardrobe, a safe deposit box and outdoor furniture and complimentary chocolate is provided for guests.

Max 2 guests 28 1 bedroom 1 bathroom
Suite

This suite features 2 separate environments and offers 1 en-suite private bathroom with hot water, plus air conditioning, and local cable TV. It has a living room, and a kitchen with fridge, microwave and kitchenware for cooking and serving food to only Living room with sofa bed and flat-screen TV

Max 4 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 18:00
Check-outFrom 06:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease be aware that Galapagos is conformed by different islands; in this case you are arriving to to Santa Cruz Island. Once you arrive to Seymour Airport in Baltra Island, please take a public bus to Baltra Ferry Terminal where you should take a ferry to Santa Cruz Ferry Terminal. Then, take a bus or a taxi to Puerto Ayora. Give the driver the property's name and directions in order to arrive easily. This whole trip take approximately 40 minutes. To move between islands you can take a boat or plane; please check with your hotel the different schedules.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 8:58 AM

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Hotel Santa Fe - 4 Star Hotel in Puerto Ayora