“overpriced establishment”

Location. It was very close to the harbour. That is the only nice thing I have to say about the place

Very friendly and very comfort

Stayed here for 7 nights - super happy and friendly staff, excellent location and quiet (except for Friday/Saturday Night - same everywhere). Location - easy to access everywhere and only 5mins walk from the ferry pier. Setback from the front strip so much quieter during the weekdays. At the weekend there is no escaping loud music anywhere in town but this has nothing to do with the hotel. Staff - all were brilliant, agree with others comments here that they really make you feel welcome even for those that only speak spanish. Felt part of the place from the moment we arrived and they did everything to get us checked in way before the official time. Room - good size room, only issue would be the super hard bed ... if you are busy all day to be honest you'll get used to it but if one thing could be changed; better beds would be it. Clean and well maintained. Breakfast - simple continental with some egg etc very typical for this part of the world. Does the job fine. Terrace - roof top terrace with multiple.sun loungers. The hot tub was empty and off at the time of our visit. Mind its so hot here they would be better off with an ice bath! Summary - would totally stay again here ... just in the future get some softer mattresses and it would be a solid 9.

Nice hotel in a good, central location. Cosy room. Good breakfast. The reception guy from the late shift (wears glasses) was extremely helpful and always gave useful tips and recommendations.

The staff was very friendly and professional, we received a lot of information and recommendations about tourist attractions, restaurants, activities, etc. I would like to mention Pablo, he speaks perfect Spanish, English and French, he is one of the best hotel employees I have ever met. A successful six-day stay, we would come back anytime. Drinking water is free in the corridor. Breakfast was good, good location, the room also very clean. Thank you!

“Good location, unfortunately jacuzzi not usable”

Great location, free water refill, staff was friendly.

The staff were very welcoming and friendly. They helped us to book tours and gave us a good recommendation about what to do in Santa Cruz. We enjoyed staying there and staying two more days. They made this extraordinary experience in islands extra special. The location was very good too, close to piers,bars, and restaurants.

Staff were excellent Large spacious room Breakfast included

“Good value a quiet place after cruise”

Clean and quiet yet convenient location

“It's a nice place with friendly staff.”

The staff are lovely and helpful. Breakfast was very nice.

The early check in , the breakfast and common terrace and the bathroom. Very convenient location. The staff was outstanding always keen to help with everything

“Perfecto”

Breakfast hot tub clean room and location

Location and staff were great

“Excellent stay at galapagos”

Everything was perfect. Location is very convenient. Room is good enough and staff is very helpful. Pablo helped us a lot and explained and showed everything. We want to thank him for the excellent service. Room was big and clean. Breakfast was very good and tasty.

Super nice and professional staff, very clean and great location. Also nice breakfast included!

Location and service

“A great place to stay.”

Clean, friendly family-run business. Helpful staff, excellent breakfast that each day commenced with a plate of fresh fruit. Property is located within easy walking distance of restaurants, bars, a good supermarket and other shops.

“Nice staff but a little over-priced”

Friendly staff

The hotel was modern and clean and in a great location, a short walk to everything, the staff were really friendly and helpful! The roof terrace was nice for breakfast

“Fabulous”

Large and comfortable room. Very clean and tidy. Good breakfast. Friendly and helpful staff. Overall good value for money, a lot better than another accommodation I have stayed in Santa Cruz. Highly recommended.