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Villas Picalu Lodge

Bed and breakfast

Bahia Xaak 52

hotel
hotel

Why people book this hotel

Great location
1 mentions

Prior to leaving, Sonia arranged a taxi for us to the airport but unfortunately …

Friendly staff
1 mentions

Sonia the host couldn’t do enough for us

Comfortable rooms
1 mentions

That causes also that the pool not comfortable varm and not really usable

Breakfast available
1 mentions

There is no outside area where you can enjoy breakfast or coffee

Pool
1 mentions

There is no direct access to the backyard where the pool is

Overview

Offering a year-round outdoor pool, Villas Picalu Lodge is situated in Puerto Aventuras, 21 km from Playa del Carmen. The property features free WiFi throughout. A range of activities is offered in the area, such as golfing, snorkeling and diving. The lodge also offers bike hire and car hire. Tulum is 41 km from Villas Picalu Lodge, while Cozumel is 29 km away. The nearest airport is Cozumel International Airport, 31 km from the property.

Traveller reviews

M

Michel

couple

December 4, 2024

2

One big disappointment.

We liked Puerto Aventuras very much. The 'lodge' is a part of a villa with a separate entrance. The owners live above and beside you. There is no direct access to the backyard where the pool is. There is no outside area where you can enjoy breakfast or coffee. The only chairs are the sun loungers by the pool. The only access to the backyard is to go around the house through a narrow path and duck for the bushes that are growing there and enter the garden through a not working well gate. The owners don't mind that you use their garden but still we felt that we were sitting in their space. The garden is no longer as shown on there picture it has now so much tall vegetation that there is no sun spot during the day. That causes also that the pool not comfortable varm and not really usable. Because of the vegetation on the front and the back the lodge is quite dark inside. We found the mattress too hard and not comfortable but that can be us liking more soft mattresses. The kitchen is basic and can have some more stuff. Two of everything is basically enough for two people but if it is functional that is something different. Further is there is no warm water from the kitchen faucet. A little table to put your glass or something else on with the cough would also be a good addition to the interior.

M

Mauricio

couple

January 20, 2024

6

Nice place, very unconfortable for a long stay

Excellent place to stay

V

Valérie

solo_traveller

April 10, 2023

7

It is a small apartment, for one person it is okay . I was thinking that It would have more amenities , and I was hoping to be in a hotel or something similar.but that's my thoughts, overall it was fine. Thanks again

S

Stella

couple

January 4, 2022

6

Good New Year

We were on the ground floor. Advantage of not having to carry cases upstairs which we have done in a few properties we have stayed at. Sonia the host couldn’t do enough for us. She was a pleasure. Prior to leaving, Sonia arranged a taxi for us to the airport but unfortunately the taxi didn’t turn up even following Sonia ringing and chasing for us and as the main taxi rank on the complex is about a 15 minute walk, her husband drove us round because the firm they dealt with let them down. How sweet was that, it was really appreciated.

Facilities

Activities

Tennis court, Golf course (within 3 km), Fishing, Windsurfing, Cycling, Diving, Snorkelling, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking throughout, Air conditioning, Designated smoking area, Adult only, WiFi available in all areas, Safety deposit box, Non-smoking rooms

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Garden, Terrace, Outdoor furniture

Parking

Free parking, Parking, Parking on site, Street parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Sun loungers or beach chairs, Swimming Pool, Swimming pool

Reception services

Invoice provided

Safety & security

Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Express check-in/check-out, Tour desk, Car hire, Airport shuttle

Transport

Airport pick up, Airport drop off

Apartment with Garden View

This air conditioned apartment has a seating area, a private entrance, a kitchen, a pool and a bathroom. This property is not an hotel, we provide cleaning after the 4th night or according to the duration of your stay.

Max 3 guests 60 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 2:33 PM

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Villas Picalu Lodge - 3 Star Hotel in Puerto Aventuras