Villas Picalu Lodge
Bahia Xaak 52
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Why people book this hotel
“Prior to leaving, Sonia arranged a taxi for us to the airport but unfortunately …”
“Sonia the host couldn’t do enough for us”
“That causes also that the pool not comfortable varm and not really usable”
“There is no outside area where you can enjoy breakfast or coffee”
“There is no direct access to the backyard where the pool is”
Overview
Offering a year-round outdoor pool, Villas Picalu Lodge is situated in Puerto Aventuras, 21 km from Playa del Carmen. The property features free WiFi throughout. A range of activities is offered in the area, such as golfing, snorkeling and diving. The lodge also offers bike hire and car hire. Tulum is 41 km from Villas Picalu Lodge, while Cozumel is 29 km away. The nearest airport is Cozumel International Airport, 31 km from the property.
Traveller reviews
Michel
couple
December 4, 2024
“One big disappointment.”
We liked Puerto Aventuras very much. The 'lodge' is a part of a villa with a separate entrance. The owners live above and beside you. There is no direct access to the backyard where the pool is. There is no outside area where you can enjoy breakfast or coffee. The only chairs are the sun loungers by the pool. The only access to the backyard is to go around the house through a narrow path and duck for the bushes that are growing there and enter the garden through a not working well gate. The owners don't mind that you use their garden but still we felt that we were sitting in their space. The garden is no longer as shown on there picture it has now so much tall vegetation that there is no sun spot during the day. That causes also that the pool not comfortable varm and not really usable. Because of the vegetation on the front and the back the lodge is quite dark inside. We found the mattress too hard and not comfortable but that can be us liking more soft mattresses. The kitchen is basic and can have some more stuff. Two of everything is basically enough for two people but if it is functional that is something different. Further is there is no warm water from the kitchen faucet. A little table to put your glass or something else on with the cough would also be a good addition to the interior.
Mauricio
couple
January 20, 2024
“Nice place, very unconfortable for a long stay”
Excellent place to stay
Valérie
solo_traveller
April 10, 2023
It is a small apartment, for one person it is okay . I was thinking that It would have more amenities , and I was hoping to be in a hotel or something similar.but that's my thoughts, overall it was fine. Thanks again
Stella
couple
January 4, 2022
“Good New Year”
We were on the ground floor. Advantage of not having to carry cases upstairs which we have done in a few properties we have stayed at. Sonia the host couldn’t do enough for us. She was a pleasure. Prior to leaving, Sonia arranged a taxi for us to the airport but unfortunately the taxi didn’t turn up even following Sonia ringing and chasing for us and as the main taxi rank on the complex is about a 15 minute walk, her husband drove us round because the firm they dealt with let them down. How sweet was that, it was really appreciated.
Facilities
Activities
Tennis court, Golf course (within 3 km), Fishing, Windsurfing, Cycling, Diving, Snorkelling, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking throughout, Air conditioning, Designated smoking area, Adult only, WiFi available in all areas, Safety deposit box, Non-smoking rooms
Internet
Internet services, Free WiFi, WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Free parking, Parking, Parking on site, Street parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Sun loungers or beach chairs, Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Grocery deliveries, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Express check-in/check-out, Tour desk, Car hire, Airport shuttle
Transport
Airport pick up, Airport drop off
Apartment with Garden View
This air conditioned apartment has a seating area, a private entrance, a kitchen, a pool and a bathroom. This property is not an hotel, we provide cleaning after the 4th night or according to the duration of your stay.
Hotel Policies
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