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Penthouse Xcaret Puerto Aventuras

Apartment

Bahia Kantenah MZ 25 Lt 9 Edificio Pueblo Escondido Departamento 31 31, 3er Piso

hotel
hotel

Overview

Featuring air-conditioned accommodation with a pool with a view, pool view and a patio, Penthouse Xcaret Puerto Aventuras is located in Puerto Aventuras. This beachfront property offers access to a balcony, free private parking and free WiFi. The property is non-smoking and is situated 200 metres from Bahia Xcacel Beach. The spacious apartment comes with 3 bedrooms, 3 bathrooms, a flat-screen TV, a dining area, a fully equipped kitchen, and a terrace with sea views. The unit at the property features a bath and a dressing room. For added privacy, the accommodation features a private entrance. Guests can enjoy the indoor pool and garden at the apartment. Playa Puerto Aventuras is 1.5 km from Penthouse Xcaret Puerto Aventuras, while Playa del Carmen Maritime Terminal is 23 km away. The nearest airport is Cozumel International Airport, 38 km from the accommodation.

Traveller reviews

B

Ben

solo_traveller

July 7, 2024

1

The cooker was broken so we couldnt cook, the fridge and freezer didnt work so the $200 worth of food and meat we bought went off. i rang the owner about getting it fixed 2 days before hurricane beryl as i was there with 4 kids and was going to be stuck in the apartment during the storm and i would need to feed the kids. Nobody came to fix anything and all we got was excuses on why the cant get cooker and the fridge fixed. So i asked for the remaining 2 days money back so i can book into a hotel with my kids and they refused to do that . So i had to pay another 1600 dollars to move my family to a hotel just so we wasnt stuck in the apartment with no electricity and no food for 2 days during the storm. Also there was no head to the shower so i came out like it was coming out of a garden hose and there was all sand in the shower and the drain in the shower was blocked . Also the light in the kids bedroom didnt work so they was to scared to sleep in the bedroom, so they all had to sleep in the front room. All in all the apartment wasnt in any state to be rented out especially knowing that a hurricane was on its way . The host was completely unhelpful and just took our money then would of just left my family in the apartment during the storm. Dont rent of these people they are just here to take youre money . AVOID AT ALL COSTS.

Facilities

Activities

Indoor pool, Beachfront, Indoor pool (all year), Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines

General

Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms, Lift

Internet

WiFi, Internet services, Free WiFi

Outdoors

Garden, Terrace

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Shallow end, Swimming pool

Self check-in

Lockbox key collection at the property

Services

Private check-in/check-out

Three-Bedroom Apartment

Guests will have a special experience as the apartment offers a pool with a view. Featuring a private entrance, this spacious apartment also consists of 3 bedrooms, a seating area and 3 bathrooms with a bath and a shower. Guests can make meals in the fully equipped kitchen that features a stovetop, a refrigerator and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit offers 4 beds.

Max 6 guests 350 3 bedrooms 3 bathrooms

Hotel Policies

Check-inFrom 15:00 to 20:30
Check-outFrom 09:00 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
Last updated: Apr 11, 2024, 2:33 PM

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