Dreams Aventuras Riviera Maya
Km 269.5 Carretera Chetumal
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15 nights, 2 adults
USD$8,240
Includes taxes and charges
15 nights, 2 adults
USD$8,240
Includes taxes and charges
Why people book this hotel
“Myriam the organizer, always taking care of everything i needed, Yosimar and Ale…”
“The staff were lovely”
“The beach is nice, and it’s good to have a little town and the marina to go for …”
“The beach was lovely and the hut bar with the swings”
“Unfortunately, during my stay some money went missing from my room”
“The rooms are spacious and the beds are very comfortable”
“There is a separate pool which is not as busy as the main pool and the bar staff…”
“A perfect family stay, there pools, beach, kids club and restaurant were perfect…”
“It’s good to have a few restaurants to choose from - Oceana is great (available …”
“You also are able to enjoy breakfast a la cart at the Oceana Restaurant which is…”
“Actually it’s the only reasonable benefit of the upgrade”
“Not super cheap but most of the ones we did were worth the money”
Overview
Set in Puerto Aventuras, 200 metres from Bahia Xcacel Beach, Dreams Aventuras Riviera Maya offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Boasting room service, this property also welcomes guests with a restaurant, a water park and a children's playground. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Dreams Aventuras Riviera Maya features some units with sea views, and the rooms are equipped with a balcony. Guests at the accommodation can enjoy a buffet breakfast. Dreams Aventuras Riviera Maya offers a hot tub. You can play mini-golf at this 4-star resort, and the area is popular for cycling. Playa Puerto Aventuras is 800 metres from the resort, while Playa del Carmen Maritime Terminal is 23 km from the property. The nearest airport is Cozumel International Airport, 38 km from Dreams Aventuras Riviera Maya.
Traveller reviews
Andrea
family_with_children
January 7, 2026
“Unfortunately, during my stay some money went missing from my room. This has never happened to me before, despite travel”
Unfortunately, during my stay some money went missing from my room. This has never happened to me before, despite traveling all over the world. I immediately reported the incident to hotel security. I was told that I would be contacted with updates, but no one ever followed up or provided any explanation. The complete lack of communication and accountability is unacceptable and deeply disappointing. A situation like this, combined with total silence from the management, is simply scandalous.
Unai
solo_traveller
September 26, 2025
“A great stay.”
I would like to give a special mention to the workers that took care of me. Myriam the organizer, always taking care of everything i needed, Yosimar and Alexis the car valets knew about my car more than me; good and fast laundry service and very good breakfast buffet. The bar people also very friendly. Thanks, Amado!
Katarzyna
family_with_children
January 17, 2025
“Ok but expected more”
The beach is nice, and it’s good to have a little town and the marina to go for a walk. It’s good to have a few restaurants to choose from - Oceana is great (available for lunch and breakfast also when you book the Preffered club upgrade). Actually it’s the only reasonable benefit of the upgrade.
Katie Jayne
solo_traveller
January 13, 2025
“Overall it was ok, but disappointed with the food.”
The beach was lovely and the hut bar with the swings
Danielle
family_with_children
January 9, 2025
“Meh”
It was fine. Nothing to really write home about that was standout. The food was good sometimes. It was clean. The staff were lovely.
Taniana
family_with_children
September 30, 2024
ascensores defectuosos
Ben
family_with_children
July 7, 2024
Looked after everyone in hurricane beryl
Henry
family_with_children
May 26, 2024
Location and the staff
Silvia
family_with_children
February 27, 2024
“Such a memorable trip! Loved the staff & the resort.”
The staff at Dreams were incredible! The food was delicious at all the restaurants we tried and the resort itself was perfect. This is a smaller resort which we really enjoyed and it is in a gated community with little shops and restaurants. We were there with 16 people of all ages and they all enjoyed it! The staff were so attentive and helped us with any requests that we had. They went above and beyond to make it extra special for us as we were there celebrating a 60th Birthday. This definitely will be a trip that we won't forget! I would also recommend upgrading to the Preferred Club. There is a separate pool which is not as busy as the main pool and the bar staff are fantastic. You also are able to enjoy breakfast a la cart at the Oceana Restaurant which is outdoors and it is delicious. They also have an exclusive bar and appetizers on the 7th floor which is open early for a light breakfast and snacks at night. The rooms are spacious and the beds are very comfortable. We did also hire the photographer on site for family photos. We had a fun time taking pictures and they turned out amazing.
Anna
family_with_children
February 22, 2024
A perfect family stay, there pools, beach, kids club and restaurant were perfect and the staff were great
Alevtina
couple
January 4, 2024
“The hotel surprised us with its aggressive attitude. I was especially struck by the aggressive and boorish attitude on t”
Connor
couple
September 27, 2023
“Cannot fault the service here. Luxurious stay for our first Mexico trip. Would definitely return.”
The main thing I would say about staying here is the service. We had the 'preferred club' room and so made sure to make use of all the perks of that. The room service was great, the private check-in service was very quick and informative with a glass of champaign. The room was also a very good size with large bed. Very comfortable. The swim up was a good size and just over from the main preferred area pool so was nice to have easy access to both. Very helpful staff, always smiling and happy to help. They have a dedicated desk for booking excursions as well so we did that. Not super cheap but most of the ones we did were worth the money. You can also login to the Hyatt app on your phone and view restaurant opening times, menus and loads of other information which is very helpful.
Salomé
family_with_children
August 5, 2023
Nice swimming pools, very friendly staff, good food
Lauren
family_with_children
April 16, 2023
Location was great. The staff were all so kind and welcoming, a pleasure to be around. The games room for the kids was brilliant.
Rebecca
couple
February 14, 2023
“Nice services for people wanting a lively holiday - quality of services for families with children could’ve better.”
Options for food were good for adults
VICTOR HUGO
family_with_children
August 22, 2022
staff
Elfa
couple
June 30, 2022
Comfortable and personal
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink
Activities
Beach, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Yoga classes, Fitness classes, Fitness/spa locker rooms, Stand-up comedy, Movie nights, Bike tours, Themed dinner nights, Cooking class, Live music/performance, Live sport events (broadcast), Archery, Aerobics, Sauna, Fitness centre, Golf course (within 3 km), Games room, Spa and wellness centre, Massage, Children's playground, Hot tub/Jacuzzi, Cycling, Diving, Snorkelling, Mini golf, Private beach area, Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Evening entertainment, Water park, Water sport facilities on site, Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area, Baby safety gates
Food & Drink
Kid meals, Kid-friendly buffet, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Coffee house on site, Wine/champagne, Fruits, Breakfast options
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, WiFi available in all areas, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Outdoors
BBQ facilities, Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture, Picnic area
Parking
Accessible parking, Parking on site, Private parking, Free parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Pool/beach towels, Pool bar, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Pet basket, Shuttle service, Ironing service, Express check-in/check-out, Packed lunches, Car hire, Valet parking, Currency exchange, Tour desk, Fax/photocopying, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Airport shuttle (additional charge), Trouser press, Daily housekeeping, Grocery deliveries, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Luggage storage, ATM/cash machine on site
Transport
Airport pick up, Airport drop off
Preferred Club Family Room Ocean Front (FMDOF)
The spacious family room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Preferred Club Family Room Ocean View (FMDPO)
The spacious family room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Preferred Club Family Room Pool View (FMDPV)
The spacious family room features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Preferred Club Family Room Swim Out (FMDSO)
Guests will have a special experience as the family room offers a pool with a view. The spacious family room provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Deluxe Double (DXDPV)
The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Deluxe King (DXKPV)
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe Ocean View Double (DXDOV)
The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Preferred Club Marina View Double (DXDPS)
The spacious double room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Preferred Club Ocean Front View Double (DXDOF)
The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Preferred Club Ocean View Double (DXDPO)
The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Preferred Club Swim Out King (DXKSO)
Guests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Preferred Club Swim Out Double (DXDSO)
The pool with a view is the standout feature of this twin/double room. The spacious twin/double room features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Deluxe Ocean View King
Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with pool views, this suite also offers a minibar and a flat-screen TV with streaming services. The unit offers 2 beds.
Preferred Club Honeymoon Suite Hot Tub Ocean View (HNKOV)
Guests will have a special experience as the suite offers a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with sea views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
Preferred Club Marina View King (DXKPS)
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with lake views, this suite also features a minibar and a flat-screen TV with streaming services. The unit has 1 bed.
Preferred Club Master Suite Ocean Front With Hot Tub (MSKPO)
Guests will have a special experience as this suite provides a hot tub and a spa bath. This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Preferred Club Master Two Bedroom Suite Ocean Front MSFOF
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with sea views, this suite also features a minibar and a flat-screen TV with streaming services. The unit has 2 beds.
Preferred Club Ocean Front View King (DXKOF)
This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Preferred Club Ocean View King (DXKPO)
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with sea views, this suite also features a minibar and a flat-screen TV with streaming services. The unit has 1 bed.
Preferred Club Premium Suite Marina View King with Hot Tub (HNKSV)
Guests will have a special experience as the suite features a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with lake views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
Hotel Policies
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