Hotel Royal Puebla
Blvd. Carmen Millan 73, Col. San Felipe Hueyotlipan, Puebla
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Very comfortable and clean”
“didn't need cleaning”
“First two days I told the house keeper the room was ok”
Overview
Located in Puebla, 6.9 km from Acropolis Puebla, Hotel Royal Puebla provides accommodation with a fitness centre, free private parking, a garden and a shared lounge. Among the facilities of this property are a restaurant, a 24-hour front desk and a concierge service, along with free WiFi. Certain rooms at the property include a terrace with a city view. At the hotel, each room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Biblioteca Palafoxiana is 5.8 km from Hotel Royal Puebla, while Puebla Convention Centre is 6.2 km away. The nearest airport is Hermanos Serdán International Airport, 23 km from the accommodation.
Traveller reviews
Abdi Roberto
family_with_children
November 25, 2025
Very comfortable and clean
Mayra
family_with_children
June 13, 2024
“Do not stay here HORRIBLE SERVICE”
No breakfast available. Horrible customer service. Uncomfortable beds no hot water, low water pressure, the water shoots in all crazy directions and water comes all out by the toilet, you only get 2 towels that are rough and you get no plug ins to connect any devices. There is no AC only windows to open for air, the hotel is next to the road so it's noisy at night hard time falling asleep to relax. Beds are hard as a rock, the front desk tried charging me more in person versus the price I booked my room at via internet. There is no elevators here and the TV does not work.
Alexandra Orsolya
family_with_children
March 23, 2024
The doesn't look like on the pictures listed on booking!!!!!! There were hair in the bed. Water was not warm. The walls were dirty. It was extremely noisy! Walls are so thin that you can here running water, flushing toilet, speaking people and all the music made by the other guests.
Topi
couple
July 13, 2023
“Excellent price quality for one night”
CRayW
solo_traveller
August 23, 2022
“NEVER AGAIN”
First two days I told the house keeper the room was ok... didn't need cleaning... They never came back... I would set the trash can in the hallway... they would empty it
Ramsel
solo_traveller
June 25, 2022
I can't think of what I like because whatever pump they have running is driving me crazy.
Facilities
Activities
Fitness centre, Billiards, Fitness, Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Sun terrace, Outdoor furniture, Picnic area
Parking
Parking, Accessible parking, Parking on site, Private parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Pet basket, Pet bowls, Concierge service, Private check-in/check-out, Trouser press, Shared lounge/TV area, Daily housekeeping, Express check-in/check-out, Packed lunches, Tour desk, Luggage storage, Business centre, Meeting/banquet facilities, 24-hour front desk
Deluxe Room
This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Double Room
This double room has a flat-screen TV. Please note if traveling with pets a charge of 150 MXN will be charged, property provide pets a drinker and a bowl for their food, free of charge. A special room for the pet to rest will be provided, which has a pet cushion, as an extra service the pet food is sold in property.
Double Room
The unit has 1 bed.
Basic Triple Room
The unit offers 3 beds.
Basic Triple Room
The unit offers 3 beds.
Comfort Triple Room
A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious triple room. The unit offers 3 beds.
Triple Room
This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 3 beds.
Deluxe Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room has a private entrance, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower. This twin room has a private entrance, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 2 beds.
Deluxe Quadruple Room
The unit offers 4 beds.
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room has a private entrance, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 4 beds.
Suite with Terrace
The unit offers 1 bed.
Hotel Policies
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