Hotel Isabel
Avenida 5 Poniente 125
View on map and nearby hotels
Why people book this hotel
“No windows in the rooms”
“The staff were helpful and very friendly especially when I had left my key in my…”
“Perfect location - close to everything and in a safe area”
“Location was perfect, just a minute or two walking to the main square”
“The staff were pleasant and the hotel itself is very aesthetically pleasing”
“Friendly staff”
“Spotless rooms”
“The room was comfortable, cleaned daily and was very spacious”
“Absolutely worth my money I paid for the time I spent there”
“Quality price”
Overview
Ideally situated in Puebla, Hotel Isabel features air-conditioned rooms, a fitness centre, free WiFi and a garden. Among the various facilities are a shared lounge, a terrace, as well as a bar. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, the rooms include a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All rooms have a safety deposit box. You can play table tennis at this 4-star hotel. Popular points of interest near Hotel Isabel include Biblioteca Palafoxiana, Puebla Convention Centre and Amparo Museum. The nearest airport is Hermanos Serdán International Airport, 23 km from the accommodation.
Traveller reviews
Ollie
solo_traveller
June 16, 2026
“Dreadful.”
It’s well located I guess.
samantha
solo_traveller
June 3, 2026
“Great stay overall.”
Perfect location - close to everything and in a safe area. Spotless rooms.
James
couple
June 2, 2026
“Excellent location, clean, well-priced and aesthetic.”
Location was perfect, just a minute or two walking to the main square. The room was comfortable, cleaned daily and was very spacious. The staff were pleasant and the hotel itself is very aesthetically pleasing. We wouldn't hesitate to stay again.
Angelique
couple
May 11, 2026
“Friendly place and very well located”
Friendly staff. Well located
Daniel
solo_traveller
May 7, 2026
Gym a bonus. Great hotel
Daniel
couple
April 21, 2026
Great location, cheap but not much more. No windows in the rooms. You get what you pay for.
akua
solo_traveller
April 3, 2026
The location was definetly the best part about this hotel - right on the corner of the cathedral and zócalo. The staff were helpful and very friendly especially when I had left my key in my room by mistake. I also was kindly allowed to leave my luggage there for several hours before my check-in and after check-out. Absolutely worth my money I paid for the time I spent there!
Martin
couple
March 29, 2026
“Really nice and really hot”
Great location and nice interior.
mariaballesm
family_with_children
March 15, 2026
Quality price. Location
Edita
couple
March 8, 2026
“Beautiful hotel in Puebla”
Fantastic hotel in the middle of Puebla! Very comfy beds, great shower. Great gym.
Edita
couple
March 8, 2026
“Amazing hotel!”
Very comfortable beds, good gym, great shower, no noise, staff great.
Fiona
couple
February 24, 2026
“Amazing value for money,clean,great bathroom,comfy bed”
Fabulous room,fab bathroom and shower,amazing value for money,great stay
Randall
couple
February 23, 2026
“Never look to stay elsewhere.”
The staff were wonderful in every moment. The room and bed very good...location excellent. I would never look for a different hotel unless you are fully booked.
Renouf
couple
February 17, 2026
“Design hotel for low price point”
For the price point this is an amazing hotel. Well designed big clean rooms. Friendly staff. Large communal spaces. Excellent location right in the centre. Upgrade on our room. Would stay again.
Teri
family_with_children
February 11, 2026
We so enjoyed this hotel. The location was perfect, the staff was friendly, our room was comfortable and attractive. This will be our hotel when we return to beautiful Puebla.
William
couple
January 30, 2026
“Perfect location, comfy beds. Nice stay.”
Bed was comfy and bathroom was clean and spacious. Amazing location just off main square. Airconned rooms, and staff at reception were friendly.
Keogh
couple
January 27, 2026
“Very enjoyable stay”
N/A
Ramirez
family_with_children
January 26, 2026
“Excellent choice”
Great staff , great location , great value , comfortable bed an pillow . Would definitely come back .
Alessandra
solo_traveller
January 2, 2026
“Okay for a short stay”
Good location and welcoming staff. Both common areas and room were very clean. Big room and large shower.
Pulcina0712
solo_traveller
December 13, 2025
“The perfect hotel for your stay in Puebla”
I loved absolutely everything about this hote. The location is great, just some minutes from Puebla's Zocalo, the staff is very nice and helpful and always eager to please. The room was nice, the bed comfortable and the bathroom and amenities totally met my expectations. The building and its open courtyard are also very pretty, adding to the beautiful experience.
Facilities
Activities
Fitness centre, Games room, Table tennis, Public Bath, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Breakfast options, Snack bar, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Designated smoking area, Family rooms, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Private check-in/check-out, Trouser press, Shared lounge/TV area, Daily housekeeping, Business centre, 24-hour front desk, Room service, Meeting/banquet facilities, Tour desk, Luggage storage, Currency exchange
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.
Double Room
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.
Twin Room
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.
Twin Room with Bath
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.
Hotel Policies
Price Watch
Email me price updates for Hotel Hotel Isabel
Each day we'll check prices and send you an email for your selected dates at Hotel Isabel.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.




