Hotel Diana
329 Calle 5 Poniente Colonia Centro
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20 nights, 2 adults
Includes taxes and charges
20 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Excellent location”
“great location, staff was very helpful and kind , room was comfortable”
“The room was quite big and there was a good lighting”
“Good size room, good air conditioning”
“Wonderful staff”
“Fantastic Hotel with amazing service”
“The room was very clean and the staff very nice”
“Quiet , comfortable bed , clean room great staff would come back”
“It was a good value for money”
“Nice, confy and central hotel…with nice beds and pillows, excellent location, go…”
Overview
Conveniently situated in the centre of Puebla, Hotel Diana provides air-conditioned rooms, a terrace, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the bar. At the hotel, each room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All rooms have a safety deposit box, while some rooms are equipped with a balcony and others also offer city views. Popular points of interest near Hotel Diana include Biblioteca Palafoxiana, Puebla Convention Centre and Amparo Museum. The nearest airport is Hermanos Serdán International Airport, 22 km from the accommodation.
Traveller reviews
Marzia
solo_traveller
May 25, 2026
“Excellent stay”
Everything was good. Excellent location.
Louis
solo_traveller
May 12, 2026
great location, staff was very helpful and kind , room was comfortable
Benedetta
couple
May 7, 2026
“Great value for money.”
The room was quite big and there was a good lighting. The bed was also very comfortable. The bathroom was small but nice even though no direct light and no window. The room was very clean and the staff very nice. We could keep our luggage in their luggage storage both before check in and after check out. Great location.
Amos
couple
May 7, 2026
“Great hotel for the price in the heart of the Centro.”
Wonderful staff. Victor was incredibly kind and helpful. He deserves a raise! Good size room, good air conditioning.
Courteney
solo_traveller
April 19, 2026
“Great location, value for money”
Expansive room and comfortable bed. Also great location- 10 min walk to the Zocalo
José
solo_traveller
March 15, 2026
Nice, confy and central hotel…with nice beds and pillows, excellent location, good WiFi and quiet room if you ask towards the back…will be back
Ryan
family_with_children
February 23, 2026
Fantastic Hotel with amazing service. The rooms are new and spacious.
Valerie
extended_group
February 21, 2026
“Good price, good location, no sunlight in our room.”
Huuge king sized bed, nice design and great location.
Ramirez
family_with_children
January 25, 2026
“Great place”
Quiet , comfortable bed , clean room great staff would come back . Nice roof top bar .
Ramirez
family_with_children
January 25, 2026
“Great place”
Good location , comfortable bed , quiet roof top bar .
Ramirez
family_with_children
January 25, 2026
“Great place”
Comfortable , quiet , clean great location.
Ramirez
family_with_children
January 24, 2026
“Great location”
Great location , room was good size , staff was great roof top bar was nice the room was really sound proof bed was comfortable would definitely stay again .
Viviana Valdez
family_with_children
January 10, 2026
Location. Friendly ans kind staff. Nice athmosphere.
Francis
family_with_children
September 26, 2025
This should have been quite comfortable but the air conditioning was broken and they gave us a very inadequate fan and no compensation
Roberto
couple
June 17, 2025
It was a good value for money
Mari
couple
May 22, 2025
“The worst receptionist”
The location was convenient, walking distance from the cathedral.
Doğan
couple
March 18, 2025
“Hotel with a good location”
There are a good location, the personel was friendly.
Johan
couple
March 17, 2025
Excellent location.
Joe
couple
March 9, 2025
Very comfortable, spacious rooms and very clean too. Staff are very attentive and very helpful as well. One of the staff members generously gave us her personal umbrella when it was raining so they are lovely :)
Jack
couple
February 9, 2025
Friendly doorman, great location, shower and bed excellent.
Facilities
Activities
Spa and wellness centre, Massage, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast in the room, Restaurant, Bar, Snack bar, Kid meals, Wine/champagne, Fruits, Coffee house on site
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Family rooms, Soundproof rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Terrace
Parking
Parking, Free parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Private check-in/check-out, Daily housekeeping, Luggage storage, Valet parking, Packed lunches, Car hire, Tour desk, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities
Deluxe King Room
Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious double room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Standard Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Double Room with Two Double Beds
Providing free toiletries, this twin room includes a private bathroom with a shower. The twin room provides air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Deluxe King Suite
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Junior Suite with Balcony
Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
Hotel Policies
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