Four Points by Sheraton Puebla
Boulevard Hermanos Serdán No. 102
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Why people book this hotel
“Safe parking, helpful and friendly staff”
“Breakfast is good, service is good”
“Super comfy beds”
“The hotel room was cleaned to a high standard”
“The breakfast with little options but delicious”
“staff is very nice and professional, personal and breakfast are really good, st…”
“Room size, pricing, location”
“The location is a bit out of the centre but it is convenient as there is a pharm…”
“The hotel is very clean and the room is spacious”
“Safety, staff, good beds, super clean, good shower”
“I loved the heated pool and the gym is ok”
“We enjoyed the pool facilities and use of complimentary pool towels”
Overview
Located in Puebla, 8 km from Acropolis Puebla, Four Points by Sheraton Puebla provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the bar. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guests at Four Points by Sheraton Puebla will be able to enjoy activities in and around Puebla, like cycling. Biblioteca Palafoxiana is 4.8 km from the accommodation, while Estrella de Puebla is 5.9 km away. The nearest airport is Hermanos Serdán International Airport, 20 km from Four Points by Sheraton Puebla.
Traveller reviews
TMJ79
family_with_children
January 23, 2026
The hotel is very clean and the room is spacious. I loved the heated pool and the gym is ok. I would suggest a trip to Antigua Taqueria La Oriental to try taco arabe and taco oriental.
Jose Ignacio
family_with_children
January 18, 2026
“Great”
Safety, staff, good beds, super clean, good shower
Nadezhda
couple
January 4, 2026
“It was amazing experience”
Everything
Israel Alejandro
couple
December 23, 2025
“Awesome”
Great
Albert
couple
December 22, 2025
“We liked it so much we returned for a second stay”
Safe parking, helpful and friendly staff. Super comfy beds.
Muhammad Bilal
solo_traveller
May 4, 2025
“It's ok hotel but breakfast is not at all good”
Good hotel for price.
Omar
couple
December 23, 2024
Room size, pricing, location
Pritam
family_with_children
September 23, 2024
It located at Puebla city, as such not happening place around, but good to commute for transportation. Breakfast is good, service is good.
Andre
family_with_children
July 2, 2024
“excelent option for work or leisure”
habitacion
Robyn
couple
April 24, 2024
“A comfortable stay”
The hotel room was cleaned to a high standard. We enjoyed the pool facilities and use of complimentary pool towels. The bed in the room was very big and comfortable and the air conditioning was quiet. The location is a bit out of the centre but it is convenient as there is a pharmacy and OXXO shop next door.
Patricialeeeeee
couple
April 22, 2024
The staff is good and efficiency. The breakfast with little options but delicious. The bed is really comfort.
Graf
family_with_children
February 5, 2024
Super attentive staff and loved the welcome dog
Alma
family_with_children
January 23, 2024
“Good”
The beds are really good
mikedemm
couple
January 2, 2024
“very good stay in puebla”
staff is very nice and professional, personal and breakfast are really good, staff is very friendly
Jorge
family_with_children
December 28, 2023
Me encanta que sean pet friendly
Ciro
couple
October 30, 2023
All very fine!!!
Lucy
extended_group
July 1, 2023
“Outside the centre but convenient for visits to Puebla and Cholula”
The staff were super friendly and very accommodating organising taxis for us. The bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax.
Andrew
couple
May 22, 2023
“Thoroughly enjoyable.”
Great breakfast choice, central location, very friendly and helpful staff.
Christian
family_with_children
May 17, 2023
“Very good option for long weekend”
Friendly staff, very good breakfast, cozy room near from downtown
marco
family_with_children
October 12, 2022
“agradable”
si
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Emergency cord in bathroom
Activities
Fitness, Fitness centre, Bicycle rental (additional charge), Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Breakfast options, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Minimarket on site, WiFi available in all areas, Facilities for disabled guests, Pets allowed, Non-smoking rooms, Non-smoking throughout, Air conditioning, Heating, Lift, Safety deposit box
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (all year)
Parking
Free parking, Parking, Private parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Heated pool, Pool/beach towels
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Services
24-hour front desk, Ironing service, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Trouser press, Valet parking, Packed lunches, Luggage storage, Tour desk
Grand Traditional with One King Bed and Volcano View
The double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.
Queen Room with Two Queen Beds with Bath Tub and Volcano View
The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 2 beds.
Suite with One King Bed, Balcony and Volcano View
This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.
Terrace Suite, Suite, 1 King, City view, Balcony
This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Traditional Standard King Room - Accessible
The double room includes a private bathroom fitted with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, heating as well as mountain views. The unit has 1 bed.
Traditional, Guest room, 1 King, City view
The double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.
Standar Queen Room with Two Queen Beds and Volcano View
The twin room includes a private bathroom fitted with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 2 beds.
Hotel Policies
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