Park Lake Luxury Hotel
Camino Villarrica Pucón Km 13
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Why people book this hotel
“Good breakfast”
“Nice breakfast”
“Very spacious room, great breakfast, big parking lot, excellent lake view, nice …”
“Spacious and comfortable room”
“Beautiful place and amazing view of the lake - very nice staff”
“Beautiful view from private balcony, relaxed atmosphere, wonderful staff, great …”
“Location Lakeside Massage Breakfast choice”
“Useful location”
“- Clean and spacious room with nice lake view - Sufficient parking space - Bot…”
“Spotless bed and bathroom”
Overview
Greeting guests with its beautiful lobby chimney, this hotel offers accommodations on the shores of Villarrica Lake. Apart from its wonderful views, the hotel features an outdoor swimming pool and an indoor swimming pool. Rooms at Park Lake Luxury Hotel all offer lake views and have a private bathroom, desk, LCD satellite TV, and a minibar. Room service is provided and a buffet breakfast is served daily. Free WiFi access is available. Additionally, the property features a sauna, a fitness centre and a spa centre that provides massage sessions for a fee. Guests may relax at the cosy and tranquil library, equipped with a billiards table and a fantastic lake view. A buffet breakfast and an à la carte lunch and dinner are served at the hotel's Astraal restaurant. Guests may also enjoy a drink in the Vertigo bar. Park Lake Luxury Hotel is located 12 km from Pucón where guests can visit the Mapuche Museum.
Traveller reviews
Helene
couple
April 13, 2026
“Beautiful place”
Beautiful place and amazing view of the lake - very nice staff
Sally
couple
February 23, 2026
“What a fabulous hotel. Really hope we come back.”
Location Lakeside Massage Breakfast choice
Len
couple
February 15, 2026
“Super ( I bring Starlink with me )”
All perfect except the Wifi was intermittent .. the property is perfect except for this . ... and really they ought to fix it. If you can afford to stay here, you are going to be accustomed to solid wifi and expect it .
Karl Leonhard
solo_traveller
February 13, 2026
Very spacious room, great breakfast, big parking lot, excellent lake view, nice pool
CHRISTOPHER
couple
February 9, 2026
“Amazing”
Everything
Walter
family_with_children
January 31, 2026
Hotel did not give us rooms located together as requested. I even called the hotel three days before arrival and they even told me they would sort of block rooms 501 and 502, but when we got there, the lady at Check in didn’t know what to say (of course it was not her fault). That’s just lazy and lousy malpraxis of hotels, they always tell you “we can’t guarantee it, rooms fill as they come”, but what’s the huge difficulty to give other rooms first and block two rooms together, it makes no sense.
Robert
solo_traveller
January 14, 2026
“I love this hotel! I travel lots, so I don't say this lightly.”
I love this hotel! I travel lots, so I don't say this lightly. Beautiful view from private balcony, relaxed atmosphere, wonderful staff, great rooms, nothing over-the-top or ostentatious - just calm. Good breakfast. Useful location.
Rodrigo
family_with_children
January 13, 2026
Spacious and comfortable room. Located near the beach. Friendly staff. Well maintained. Nice breakfast.
Manuela
couple
January 4, 2026
“Loved the hotel, the view and the breakfast!”
The view was more than amazing and I think it is guaranteed in all the hotel rooms. The restaurant and the room service were amazing! I believe the breakfast was even better than in some all inclusive hotels I've stayed at! Many many options and excellent ones! We did a couples massage and it was a great experience. The bathroom is very complete with shower and bath options. I took a bath at the end of the stay. It was so relaxing! Our plan was to relax in the hotel.
Philipp
family_with_children
December 31, 2025
“Nice stay with great views but multiple issues”
- Clean and spacious room with nice lake view - Sufficient parking space - Both indoor and outdoor pools available, as well as spa facilities - Breakfast menu with a lot of choice - Generally very friendly staff
isidora1
couple
December 7, 2025
“Beautiful hotel with magnificent lake views.”
It´s a beautiful hotel with magnificent views. Spotless bed and bathroom. We tried the bar and the restaurant for dinner, both excellent, above our expectations. Great breakfast too. Professional and friendly staff willing to help when needed. We would not hesitate to book again next time we visit the region.
Monica
family_with_children
November 27, 2025
Front desk staff friendly helpful.specially Sergio was very caring and kind.
Noam
couple
November 22, 2025
“A very good hotel”
Everything was perfect a few things in room where not working perfect
Allison
extended_group
October 19, 2025
“Lovely hotel situated directly on the lake. We have a very relaxing time. Really enjoyed the spa. Every member of staff”
Raanan
family_with_children
October 15, 2025
“Fantastic stay”
Very good hotel l highly recomend it , good breakfast.
Roy
couple
May 5, 2025
Breakfast
Dennis
couple
April 29, 2025
“beautiful place with great staff and amenities”
Jose luis
couple
April 28, 2025
“Espectacular”
Instalaciones en general
Michael
family_with_children
April 28, 2025
Excellent facilities, clean modern rooms
Josiah
couple
April 22, 2025
All good.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Indoor pool (all year), Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Sauna, Fitness centre, Fishing, Games room, Spa and wellness centre, Massage, Billiards, Hot tub/Jacuzzi, Hiking, Cycling, Horse riding, Indoor pool, Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Coffee house on site, Breakfast options, Restaurant, Bar, Snack bar, Wine/champagne, Fruits
Food & drink safety
Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, WiFi available in all areas, Non-smoking rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout, Designated smoking area, Heating, Lift, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor pool (seasonal), Outdoor pool, Garden, Outdoor furniture
Parking
Parking, Free parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Pool/beach towels, Pool bar, Shallow end, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available
Services
Shuttle service, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Tour desk, Luggage storage, Ironing service, Barber/beauty shop, Laundry, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Deluxe Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.
Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
Deluxe Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.
Junior Suite
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Hotel Policies
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