Hostal Graciela
Rolando Matus 521
View on map and nearby hotels
20 nights, 2 adults
Includes taxes and charges
20 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Very friendly and helpful staff”
“Very friendly staff and great location”
“Excellent location for walking, swimming and got springs”
“location , good breakfast and wonderful staff”
“Wonderful to have a view of the volcano from the bedroom window”
“An increíble place, the breakfast IS amazing, the rooms are cozy and cute”
“Super breakfast”
“Breakfast each morning was top class”
“Clean, well located, quiet hotel with a great selection of TV channels, very goo…”
“The room is clean and comfortable”
“Worth returning to”
Overview
Featuring free WiFi access, Hostal Graciela offers accommodations only 50 metres from the city centre of Pucón, 3 blocks from Enjoy Casino and 4 blocks from Playa Grande Beach. Rooms here are all fitted with a private bathroom, a TV with cable channels, bed linen and towels. A daily breakfast is included. At Hostal Graciela guests will find a terrace a shared lounge and luggage storage. The property offers free parking and daily maid service. The property is conveniently located a 5-minute walk from the bus station. Villarrica Volcano and Lake Caburgua are 12 km away, while the city of Villarrica lies a 25-minute drive away. Manquehue Airport is 80 km from the property.
Traveller reviews
O'Leary
family_with_children
April 10, 2026
“Perfect base for a Pucon holiday.”
Very friendly and helpful staff. Super breakfast. Wonderful to have a view of the volcano from the bedroom window. Excellent location for walking, swimming and got springs....and enjoying a beautiful area.
oorie nor
family_with_children
April 3, 2026
An increíble place, the breakfast IS amazing, the rooms are cozy and cute. The owner, henry, IS the kindest and nicest person. Highly recomend to stay here.
ulf
solo_traveller
January 20, 2026
“perfect”
location , good breakfast and wonderful staff
Shunny
solo_traveller
December 22, 2025
“Recommend!”
Clean, well located, quiet hotel with a great selection of TV channels, very good shower, helpful owner. Highly recommend.
Oscar
solo_traveller
December 20, 2025
Very friendly staff and great location
Jaspal
solo_traveller
December 16, 2025
“A comfortable, safe stay, great location, and very friendly staff.”
This is a safe and well-maintained property. The location is excellent being right next to the centre. The room is clean and comfortable. The staff are extremely friendly and helpful, making the stay very pleasant.
Jeremiah
solo_traveller
April 24, 2025
“Hostal Graciela....Perfect”
This is a great place to stay when in Pucón.The location is perfect-in the centre.The staff are friendly and helpful and in this regard I want to mention Ingrid-helpful and welcoming....My room was clean and serviced daily.Sleep quality was excellent.Breakfast each morning was top class.....Worth returning to....Top marks
Diana
solo_traveller
February 6, 2025
“Great hostal in great location”
The owner is super friendly and helpful, the breakfast is great, the hostal is very close to the centre and bus station, everything is very clean and comfortable, it also has a well equipped kitchen
chenyue
solo_traveller
September 21, 2024
“definitely recommend it”
the hosts were extremely nice, breakfast good, location in the centre, very convenient to arrive everywhere, the room very clean, can see the volcano from the window.
Ciara
couple
May 7, 2024
“Cosy and sweet stay in Pucón”
We loved staying in this property! The location was great, the room was super warm and clean and the owner was extremely helpful and friendly. Would highly recommend others to stay here!
Jacques Pont-Pierre
solo_traveller
February 17, 2024
Located in in the centrum
rosaleen
solo_traveller
February 2, 2024
“Lovely stay in the centre of pucon! Clean bedrooms and good breakfast!”
Excellent location and clean bedroom!
Glenn
solo_traveller
December 18, 2023
“A little home away from home”
Very friendly host. A significant breakfast: scrambled eggs by default ... fried eggs by request...at least in my experience. Fridge and dining area that is independent of the breakfast area. Guests are welcome to use the fridge and the sink and the microwave.
Stephen
solo_traveller
December 6, 2023
“Excellent location, staff, breakfast”
Everything! Perfect location. On a quiet street just off the main town road, easy walking distance to everything. Great breakfast buffet with cold cuts, cheese, bread, cereals, fruit, etc. Kitchen facilities sufficient to cook a simple meal, and fridges to store your fresh stuff. Fast WiFi, comfortable bed, nice lighting in bedroom. Shower pressure could be better but there was always hot water. Staff went above and beyond multiple times. Checked me in right away when I arrived at 9am from the overnight bus, stored my bags after checkout while I went hunting for a hire car, and left breakfast out for me the morning I had to get up at 5am to climb the volcano. I'll definitely return!
Florentin
family_with_children
November 19, 2023
“Very helpful hosts”
Nice hostel at very good location. Very nice and helpful hosts. We had twice a very early check-in and could also leave our baggage in storage. Breakfast was very good (with eggs, fresh fruit etc).
Julia
extended_group
November 14, 2023
Very helpful host, super clean room and kitchen, good breakfast and a nice location with the view on the volcano.
Carolyn
couple
November 3, 2023
“Super location and super helpful”
It's in a perfect spot for enjoying Pucon, the owner was very kind and helpful. Henry gave us a great orientation upon arrival and was around every morning at breakfast (nice buffet) to offer assistance and advice. Even took care of our laundry for us. Although the room was not large, it was comfortable with a nice bed and enough shelves and counter-space that we could keep ourselves organized.
David
solo_traveller
October 27, 2023
“I extended my three day stay by another three days. Henry was a very kind and helpful host. I’d unreservedly recommend t”
It was a clean, comfortable room and in a great location. Near the Main Street and the bus stations but far enough away to be peaceful.
Samuel
couple
September 10, 2023
“Perfect Hostal”
Best Hostal throughout our one month of travelling South America. Very cosy, warm and comfortable room, with beautiful timber interiors. Communal kitchen to keep and prepare food. Lots of options for breakfast with perfect scrambled eggs. Thank you to Henry for all his help and recommendations on tour companies and restaurants. Thoroughly enjoyed our stay and would love to return.
David
solo_traveller
April 11, 2023
“excelente locación, delicioso breakfast.”
location
Facilities
Accessibility
Wheelchair accessible
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking throughout, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms, Heating
Internet
Internet services, WiFi, Free WiFi
Kitchen
Shared kitchen
Outdoors
Terrace, Outdoor furniture
Parking
Street parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Lockers, Shared lounge/TV area, Daily housekeeping, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Room service, 24-hour front desk, Ironing service, Airport shuttle, Laundry, Dry cleaning, Express check-in/check-out, Fax/photocopying, Luggage storage, Tour desk
Family Room with Private Bathroom
This family room features a private bathroom with shower, a TV with cable channels, a bed warmer, towels, free WiFi access and a view.
Double Room with Private Bathroom
This room features a double bed and a private bathroom.
Single Room with Private Bathroom
Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. The single room provides soundproof walls, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Hotel Policies
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