“Great stay”

Location is amazing, the room are super comfortable

The hot tub and breakfast were amazing.

“Don’t stay there! The hotel’s management scammed us by intentionally charging more nights than booked. Refunds were only”

We were deceived by the hotel’s Assistant Manager, Chris Manna. Due to a medical emergency at the hospital, we had asked the hotel to postpone our booking by one day free of charge. We stated that otherwise we would let the booking lapse because we did not want to pay multiple times. The hotel confirmed the free rebooking to us via SMS ( and later also via e-mail). When we arrived on site, I saw that at check-in two nights had been charged as a pending transaction on my credit card. I addressed this with Chris Manna at the reception. He claimed it was an error by my bank. Over the course of the day, additional charges appeared on my credit card (a total of four nights). We repeatedly brought this to Chris Manna’s attention, and he insisted that he had nothing to do with it and that we should speak with Booking.com and our bank. When we checked out, Chris Manna issued us an invoice for two nights. We addressed this again, and he promised to correct the invoice. After checking out, we returned to the hotel twice more, several hours apart, to request a correct invoice, but it was never provided. Each time, Chris Manna told us he did not have time for it (even though the hotel was almost empty). After our departure, I continued to put pressure on the hotel via email and escalated the case to my bank and MasterCard. In the meantime, the hotel has refunded two of the four charged nights. We are still waiting for the refund of the remaining third booking and for the correct invoice (it has now been several weeks). The hotel, and specifically Chris Manna, has not responded to us since our departure. In total, one night was promised to us in writing and at least ten times verbally, but in the end two nights were charged. There is no question that this was intentional deception used to lure us there in order to charge us for an additional night.

“A comfortable Inn but hospitality lacking.”

We stayed at the property for 1 night in the off season. While it was the height of autumn/winter the Inn is undoubtedly super to stay in during the high season. Even in winter the place is well maintained outside. We didn’t avail of the spa.

Great location, large room

“Excellent location for short stays”

Quaint and well maintained With it only a short walk from the centre of town, yet far enough away for it to be quiet in the evenings

“Great location in Cape Cod!”

Great location and brilliant staff. The cheese and wine served every evening was just fab, breakfasts were good too.

great location. great breakfast

Everyone was very friendly and helpful; the breakfast was very good and in the afternoon there were always snacks and drinks in the club room (very cozy). From the hotel you could walk to the center of Provincetown in 5 minutes. If it wasn't so far from Germany, we would come back every year.

Friendly staff, excellent food and amenities

“Great location , great staff great vibes.”

Great staff , friendly environment

“Amazing hotel and staff in a fantastic location! Highly recommended”

Wonderful property! Beautiful rooms and lovely atmosphere. Fantastic location. Truly wonderful

“If we go again to Ptown we shall reserve the same hotel for sure.”

Very close to town centre . Quiet and comfortable hotel which provided us with a lovely up graded room. Breakfast was excellent.

“A bit to elaborate aND expensive to walk the beach looking foe whales”

The breakfaxt surpassed all expectations . It fueled me for a day walking the Race Point Sands !!!

“Ok”

Seriously overpriced. Old rooms. Breakfast very limited, and only one “order” of eegs etc permitted per person.

“Please « Copy/paste » the restaurant experience to the rest of the hotel.”

The overall layout is nice and (in theory and depending on the guests) prone to relaxation and well being. The personnel from the restaurant was outstanding! They made us feel welcome and important. They took the time to know us, to listen and did everything they could to make our experience a top notch one. The restaurant’s food was also very good. Major improvement vs the past. A hidden gem. The cleaning personnel was also quite nice and did a great thorough job. Rooms are very clean.

“Very good location. Standard comfort. Very good wifi. Expensive in terms of value for money.”

Very good location Standard breakfast Calm

“The hotel is lovely with lots of facilities. It is a 5 minute walk into Province Town, so the location is great. The hos”

spacious comfortable and clean room

“would def stay agin if ever we return”

great location really good breakfast

“Serious upgrades needed to justify prices charged.”

Looks nice from the outside, great location and easy nearby parking and super breakfast.