“Appalling Experience at Sky Suite Hotel on the Žižkov Tower”

Last week, I had a very unpleasant experience with my stay at the Sky Suite Hotel, located on the iconic Žižkov Tower in Prague. I had booked a luxury suite boasting panoramic views of the city, priced at over CZK 10,000 per night, expecting a corresponding level of service. My girlfriend checked in during the afternoon, and I picked her up later in the evening for a romantic walk through Prague and a lovely dinner, planning to return to the suite for a beautiful night. However, when we came back around 1 a.m., we found ourselves completely unable to enter the hotel. The reception was closed, all entrances were locked, there was no card reader, and no instructions on how to access the suite during nighttime hours. My partner had not received any information about the night access procedure during check-in. The next morning, when she inquired at the now-open reception, she was told that access was possible via the garage — which had also been locked. This experience was absolutely unacceptable, especially considering the price and the hotel’s advertised level of service. I would also like to warn other potential guests that accessing the hotel at night can be extremely problematic, and the hotel clearly fails to provide sufficient information to ensure a smooth return after hours.

“Very expensive to be disturbed by a noisy private party in the restaurant below”

Great views

amazing, unique location

“location, view, food, staff. great place”

Exceptional accomodation with a fantastic view and and unlimited access to the viewing tower above. You're sure no one will be spying on you even if you keep the curtains open. Breakfast tasty and a bit. Staff extremely pleasant. Early check-in, late check-out much appreciated.