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Hostal Residencia San Francisco

Guest house

Orada 3

hotel
hotel

Why people book this hotel

Great location
8 mentions

Location great staff friendly and you get what you pay for

And close to the beach

Comfortable rooms
8 mentions

We booked an en-suite room with fan but the room had no en-suite bathroom or fan

Very quiet

Friendly staff
6 mentions

La maleducazione di Maria alla reception dell'hotel con sede distaccata dall'hos…

The fridge is available in the hostal room

Clean rooms
3 mentions

Room was clean, lovely staff, great location and pool

The bed was comfortable, linen and towels were clean

Good value
3 mentions

Great value for money

Fatastic value for money

Pool
1 mentions

Overview

Most rooms at Hostal Residencia San Francisco come with a private balcony and free WiFi. Located in Portocolom, 10 minutes’ walk from Cala Marcal Beach, it features a seasonal outdoor pool. Decorated simply, rooms include a microwave, fridge, and a private bathroom with a bath or shower. A safe is available for a surcharge. In the surrounding area guests can go golfing, cycling and hiking. Staff at Hostal Residencia San Francisco can help to arrange bike rental. You will find shops and dining options in Portocolom and in neighbouring Cala d’Or, 15 minutes’ drive away. Palma de Mallorca Airport is 48 km away and the centre of Palma can be reached in an hour’s drive.

Traveller reviews

E

Elsa

solo_traveller

May 3, 2026

8

Great value for money!

B

Bradley

couple

October 10, 2025

1

Very bad experience. Quite shocking and unbelievable standard of accommodation.

We booked an en-suite room with fan but the room had no en-suite bathroom or fan.

T

Tippett

solo_traveller

October 8, 2025

6

Location great staff friendly and you get what you pay for

D

Donna

couple

October 7, 2025

1

Forget it or regret it

Ok area not a lot there to do ,wish we had gone to calador or esmerelda calador

B

Bassah

solo_traveller

September 21, 2025

7

Good.

Very quiet. And close to the beach.

C

cristiano

couple

September 10, 2025

1

Habitación y edificio pésimos, y personal maleducado. LADRI! – THIEVES! – ¡LADRONES! – DIEBE!

La maleducazione di Maria alla reception dell'hotel con sede distaccata dall'hostel The rudeness of Maria at the reception of the hotel located separately from the hostel La mala educación de María en la recepción del hotel ubicado aparte del hostal Die Unhöflichkeit von Maria an der Rezeption des Hotels, das vom Hostel getrennt liegt

H

Hendrik

family_with_children

August 26, 2025

7

Good for a night stay

Location to the port - quiet area

P

Paris

extended_group

June 28, 2025

8

Room was clean, lovely staff, great location and pool.

O

Olha

couple

June 15, 2025

3

The bed was comfortable, linen and towels were clean. There is a fridge. It is ok to stay just for night to sleep.

S

Sandra

extended_group

June 11, 2025

7

The location is great and really liked the fact that we had a microwave and a small fridge in our bedroom.

S

Stuart

solo_traveller

May 23, 2025

9

Comfortable bed and pillows. Nice balcony. Very clean. Great for single person stay. Location on the square is ideal. Fatastic value for money.

K

Katarin

extended_group

April 28, 2025

7

Great value for money and great location!

Convenient!

S

Sertlova

couple

November 11, 2024

9

Pleasant stay

Close to the bus stop and also short distance to the main shop supermarket, as well not far from the sea and discovering the area by foot and buses. We chose it because of the reasonable price and location seemed to be not so busy and noisy at night as our stay was at the end of the season.

M

mili_k

family_with_children

August 30, 2024

4

The fridge is available in the hostal room.

E

Elena

family_with_children

June 23, 2024

1

Nothing whatsoever. I regret not taking pictures. It is honestly a disgrace that they're allowed to stay in business.

P

Peter

couple

June 10, 2024

3

Not recommended. Awful experience, careless staff.

Reception is not in the same building, but on the opposite side of the road. We had to go back and forth, four times, and it took about 2 hours and quite an effort, while finally we managed to settle. Details below. First, the check-in took about 30 minutes, there's a huge counter, but with only one receptionist. We got our keys, headed straight to the room, hoping for getting a shower, but we experienced that there's barely any water pressure in the tap and in the shower, and the water temperature is oscillating between cold and hot, no matter what we set. Further, the toilet tank is not filling up at all. The room was smelling of cigarette which was the smallest problem among all. We went back to the reception, telling them our concerns. They seemed not to be surprised and did not care about the smell at all, explicitly stated that no alternative room, as they're fully booked, but they can send maintenance immediately. So we went back to the room, waiting another 30 minutes for the staff, to get there, who managed to fix the pressure in the tap and the shower, but told us fixing the toilet is only possible the next day. Can you imagine? We walked back to the reception, again. This time, suprisingly turned out, that there's another room, recently painted, that might smell a bit, but at least water block is working. So we had to go back to the original room, pack up our stuff again, and move to the new room, and go back to the reception one more time, to drop the old keys. They took the keys with a pokerface, we haven't got even a single apologizing word from the receptionist.

P

Peter

couple

June 10, 2024

3

Not recommended. Awful experience, careless staff.

Reception is not in the same building, but on the opposite side of the road. We had to go back and forth, four times, and it took about 2 hours and quite an effort, while finally we managed to settle. Details below. First, the check-in took about 30 minutes, there's a huge counter, but with only one receptionist. We got our keys, headed straight to the room, hoping for getting a shower, but we experienced that there's barely any water pressure in the tap and in the shower, and the water temperature is oscillating between cold and hot, no matter what we set. Further, the toilet tank is not filling up at all. The room was smelling of cigarette which was the smallest problem among all. We went back to the reception, telling them our concerns. They seemed not to be surprised and did not care about the smell at all, explicitly stated that no alternative room, as they're fully booked, but they can send maintenance immediately. So we went back to the room, waiting another 30 minutes for the staff, to get there, who managed to fix the pressure in the tap and the shower, but told us fixing the toilet is only possible the next day. Can you imagine? We walked back to the reception, again. This time, suprisingly turned out, that there's another room, recently painted, that might smell a bit, but at least water block is working. So we had to go back to the original room, pack up our stuff again, and move to the new room, and go back to the reception one more time, to drop the old keys. They took the keys with a pokerface, we haven't got even a single apologizing word from the receptionist.

B

Bashkim U.

extended_group

June 5, 2024

1

Noisy and many bugs

the staff was friendly and trying to help.

H

Huw

couple

May 21, 2024

8

Great location, very friendly staff

D

Daniel

solo_traveller

May 14, 2024

1

Dont stay here you will be very disappointed

Nothing

Facilities

Activities

Golf course (within 3 km), Solarium, Hiking, Cycling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas

General

Non-smoking throughout, Pets allowed, WiFi available in all areas, Heating, Safety deposit box, Family rooms, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Outdoor pool (seasonal), Outdoor pool, Garden, Terrace, Outdoor furniture

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool, Sun loungers or beach chairs

Reception services

Invoice provided

Safety & security

Fire extinguishers

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Lockbox key collection at the property

Services

Shared lounge/TV area, Laundry, Fax/photocopying, Luggage storage, Tour desk, Car hire

Double or Twin Room (2 Adults + 1 Child)

Providing free toiletries, this twin/double room includes a private bathroom with a shower. The twin/double room provides a seating area, a wardrobe, a safe deposit box, as well as a balcony. The unit offers 3 beds.

Max 3 guests 15 1 bedroom 1 bathroom
Double single use

Offering free toiletries, this twin/double room includes a private bathroom with a shower. The twin/double room offers a wardrobe, a safe deposit box, heating, as well as a balcony. The unit has 2 beds.

Max 1 guests 15 1 bedroom 1 bathroom
Economy Double or Twin Room with Private External Bathroom

This room offers a external private bathroom.

Max 2 guests 10 1 bedroom 1 bathroom
Double or Twin Room

Most rooms offer a private balcony and free WiFi, simple rooms include a private bathroom with a bath or shower.

Max 2 guests 20 1 bedroom 1 bathroom
Single Room

Providing free toiletries, this single room includes a private bathroom with a shower. The single room provides a wardrobe, a safe deposit box and heating. The unit offers 1 bed.

Max 1 guests 10 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 22:30
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that only dogs, and with a maximum weight of 7 kilos, are allowed. All requests are subject to confirmation by the property.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 10:27 AM

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