Hostal Residencia San Francisco
Orada 3
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Why people book this hotel
“Location great staff friendly and you get what you pay for”
“And close to the beach”
“We booked an en-suite room with fan but the room had no en-suite bathroom or fan”
“Very quiet”
“La maleducazione di Maria alla reception dell'hotel con sede distaccata dall'hos…”
“The fridge is available in the hostal room”
“Room was clean, lovely staff, great location and pool”
“The bed was comfortable, linen and towels were clean”
“Great value for money”
“Fatastic value for money”
Overview
Most rooms at Hostal Residencia San Francisco come with a private balcony and free WiFi. Located in Portocolom, 10 minutes’ walk from Cala Marcal Beach, it features a seasonal outdoor pool. Decorated simply, rooms include a microwave, fridge, and a private bathroom with a bath or shower. A safe is available for a surcharge. In the surrounding area guests can go golfing, cycling and hiking. Staff at Hostal Residencia San Francisco can help to arrange bike rental. You will find shops and dining options in Portocolom and in neighbouring Cala d’Or, 15 minutes’ drive away. Palma de Mallorca Airport is 48 km away and the centre of Palma can be reached in an hour’s drive.
Traveller reviews
Elsa
solo_traveller
May 3, 2026
Great value for money!
Bradley
couple
October 10, 2025
“Very bad experience. Quite shocking and unbelievable standard of accommodation.”
We booked an en-suite room with fan but the room had no en-suite bathroom or fan.
Tippett
solo_traveller
October 8, 2025
Location great staff friendly and you get what you pay for
Donna
couple
October 7, 2025
“Forget it or regret it”
Ok area not a lot there to do ,wish we had gone to calador or esmerelda calador
Bassah
solo_traveller
September 21, 2025
“Good.”
Very quiet. And close to the beach.
cristiano
couple
September 10, 2025
“Habitación y edificio pésimos, y personal maleducado. LADRI! – THIEVES! – ¡LADRONES! – DIEBE!”
La maleducazione di Maria alla reception dell'hotel con sede distaccata dall'hostel The rudeness of Maria at the reception of the hotel located separately from the hostel La mala educación de María en la recepción del hotel ubicado aparte del hostal Die Unhöflichkeit von Maria an der Rezeption des Hotels, das vom Hostel getrennt liegt
Hendrik
family_with_children
August 26, 2025
“Good for a night stay”
Location to the port - quiet area
Paris
extended_group
June 28, 2025
Room was clean, lovely staff, great location and pool.
Olha
couple
June 15, 2025
The bed was comfortable, linen and towels were clean. There is a fridge. It is ok to stay just for night to sleep.
Sandra
extended_group
June 11, 2025
The location is great and really liked the fact that we had a microwave and a small fridge in our bedroom.
Stuart
solo_traveller
May 23, 2025
Comfortable bed and pillows. Nice balcony. Very clean. Great for single person stay. Location on the square is ideal. Fatastic value for money.
Katarin
extended_group
April 28, 2025
“Great value for money and great location!”
Convenient!
Sertlova
couple
November 11, 2024
“Pleasant stay”
Close to the bus stop and also short distance to the main shop supermarket, as well not far from the sea and discovering the area by foot and buses. We chose it because of the reasonable price and location seemed to be not so busy and noisy at night as our stay was at the end of the season.
mili_k
family_with_children
August 30, 2024
The fridge is available in the hostal room.
Elena
family_with_children
June 23, 2024
Nothing whatsoever. I regret not taking pictures. It is honestly a disgrace that they're allowed to stay in business.
Peter
couple
June 10, 2024
“Not recommended. Awful experience, careless staff.”
Reception is not in the same building, but on the opposite side of the road. We had to go back and forth, four times, and it took about 2 hours and quite an effort, while finally we managed to settle. Details below. First, the check-in took about 30 minutes, there's a huge counter, but with only one receptionist. We got our keys, headed straight to the room, hoping for getting a shower, but we experienced that there's barely any water pressure in the tap and in the shower, and the water temperature is oscillating between cold and hot, no matter what we set. Further, the toilet tank is not filling up at all. The room was smelling of cigarette which was the smallest problem among all. We went back to the reception, telling them our concerns. They seemed not to be surprised and did not care about the smell at all, explicitly stated that no alternative room, as they're fully booked, but they can send maintenance immediately. So we went back to the room, waiting another 30 minutes for the staff, to get there, who managed to fix the pressure in the tap and the shower, but told us fixing the toilet is only possible the next day. Can you imagine? We walked back to the reception, again. This time, suprisingly turned out, that there's another room, recently painted, that might smell a bit, but at least water block is working. So we had to go back to the original room, pack up our stuff again, and move to the new room, and go back to the reception one more time, to drop the old keys. They took the keys with a pokerface, we haven't got even a single apologizing word from the receptionist.
Peter
couple
June 10, 2024
“Not recommended. Awful experience, careless staff.”
Reception is not in the same building, but on the opposite side of the road. We had to go back and forth, four times, and it took about 2 hours and quite an effort, while finally we managed to settle. Details below. First, the check-in took about 30 minutes, there's a huge counter, but with only one receptionist. We got our keys, headed straight to the room, hoping for getting a shower, but we experienced that there's barely any water pressure in the tap and in the shower, and the water temperature is oscillating between cold and hot, no matter what we set. Further, the toilet tank is not filling up at all. The room was smelling of cigarette which was the smallest problem among all. We went back to the reception, telling them our concerns. They seemed not to be surprised and did not care about the smell at all, explicitly stated that no alternative room, as they're fully booked, but they can send maintenance immediately. So we went back to the room, waiting another 30 minutes for the staff, to get there, who managed to fix the pressure in the tap and the shower, but told us fixing the toilet is only possible the next day. Can you imagine? We walked back to the reception, again. This time, suprisingly turned out, that there's another room, recently painted, that might smell a bit, but at least water block is working. So we had to go back to the original room, pack up our stuff again, and move to the new room, and go back to the reception one more time, to drop the old keys. They took the keys with a pokerface, we haven't got even a single apologizing word from the receptionist.
Bashkim U.
extended_group
June 5, 2024
“Noisy and many bugs”
the staff was friendly and trying to help.
Huw
couple
May 21, 2024
Great location, very friendly staff
Daniel
solo_traveller
May 14, 2024
“Dont stay here you will be very disappointed”
Nothing
Facilities
Activities
Golf course (within 3 km), Solarium, Hiking, Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas
General
Non-smoking throughout, Pets allowed, WiFi available in all areas, Heating, Safety deposit box, Family rooms, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor pool (seasonal), Outdoor pool, Garden, Terrace, Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Lockbox key collection at the property
Services
Shared lounge/TV area, Laundry, Fax/photocopying, Luggage storage, Tour desk, Car hire
Double or Twin Room (2 Adults + 1 Child)
Providing free toiletries, this twin/double room includes a private bathroom with a shower. The twin/double room provides a seating area, a wardrobe, a safe deposit box, as well as a balcony. The unit offers 3 beds.
Double single use
Offering free toiletries, this twin/double room includes a private bathroom with a shower. The twin/double room offers a wardrobe, a safe deposit box, heating, as well as a balcony. The unit has 2 beds.
Economy Double or Twin Room with Private External Bathroom
This room offers a external private bathroom.
Double or Twin Room
Most rooms offer a private balcony and free WiFi, simple rooms include a private bathroom with a bath or shower.
Single Room
Providing free toiletries, this single room includes a private bathroom with a shower. The single room provides a wardrobe, a safe deposit box and heating. The unit offers 1 bed.
Hotel Policies
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