The Donna Portals
Falconer, 19
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Why people book this hotel
“Lovely calm ambiance and friendly staff”
“Staff on reception were 10/10”
“Design , location and staff all amazing”
“Lovely hotel with a nice beach and pool”
“The rooms were light and airy”
“Amazing rooms - very modern - fantastic sea view - great beds - awesome bathroom…”
“Stylish,clean and comfortable rooms”
“My room was spotless, comfortable, and had a lovely balcony with sea views”
“I especially loved the pool area — calm, well-maintained, and perfect for a quie…”
Overview
Located beachfront, The Donna Portals Hotel features an outdoor pool and a spa centre. Free WiFi is available. All rooms are air-conditioned and come with satellite TV and a private bathroom. The elegant rooms were designed by Marcel Wanders. A packing and unpacking service is available. The Donna Portals offers certified butler service. The hotel’s spa has 4 different treatment rooms and is heated with geothermal energy. There is also an on-site gym open 24-hours, and a personal trainer available, offering activities such as yoga, pilates, stretching and zumba. The hotel also provides sleep hygiene counseling services and aromatherapy. Guests can enjoy one of the 3 bars: Eden Bar, Wellness Bar, Champagne Bar; and savor a meal at The Merchants Restaurant, which serves local food. You will also find a selection of dining options within a 5-minute walk of the hotel. Staff at the 24-hour reception can help with car hire, yacht hire and golfing. Portals Port is a 15-minute walk away. Guests benefit from a concierge service at disposal. The nearest airport is Palma de Mallorca Airport, 20 km from the accommodation.
Traveller reviews
Johanna
family_with_children
April 7, 2026
“Average for a 5 star hotel”
The rooms were light and airy. Nice towels.
Chris
couple
January 4, 2026
“We keep returning as it’s such a great place .”
Design , location and staff all amazing
Anke
family_with_children
October 15, 2025
“Lovely hotel, great interior, lovely pool and staff”
Lovely hotel with a nice beach and pool.
Denise
couple
October 14, 2025
“Stylish boutique spa hotel”
Stylish,clean and comfortable rooms. Lovely calm ambiance and friendly staff. The shuttle service to the Main Street and the marina was a bonus and the spa is a lovely tranquil space. I’d definitely recommend having a massage!
Urban
couple
October 13, 2025
“Best hotel in Portals region.”
Everything from arrival to departure. Staff on reception were 10/10
Alisdair
couple
September 3, 2025
“Top Super Modern Hotel , great decor , great staff - you can do better at breakfast guys !!”
Amazing rooms - very modern - fantastic sea view - great beds - awesome bathroom with bath tub - nice fridge - TV great - very modern design throughout -
Pearson
couple
August 30, 2025
“Fantastic”
Beautiful location, amazing staff, lovely small touches that make it special. Highly recommend.
Susie Bischof
family_with_children
August 28, 2025
Location, staff, views, mini bus service
Samantha
couple
August 16, 2025
“Stunning hotel food disappointing.”
Position of the hotel and really lovely helpful staffs
Miriam Pozzoli
solo_traveller
August 4, 2025
The Donna Portals is a beautiful boutique hotel offering a peaceful and elegant escape near the coast. The design is modern and chic, with a relaxed Mediterranean vibe throughout. My room was spotless, comfortable, and had a lovely balcony with sea views. The staff were incredibly friendly, attentive, and made the experience feel very personal. I especially loved the pool area — calm, well-maintained, and perfect for a quiet afternoon in the sun. The location is great, close to the beach and just a short walk to restaurants and shops. A perfect place to unwind — I would definitely return.
Ross
solo_traveller
August 1, 2025
“Great, but the pool is a missed opportunity.”
The position of the property is amazing, waking up to the sea view is breathtaking (assuming you have a sea facing room above the trees). Close enough to Palma, but with the benefit of being on the sea. The restaurant team are fantastic and the guys who are always available to park and collect your car are equally great. Nice gym and Rosana literally gave me the best massage of my life!
Barry
couple
July 31, 2025
“Amazing hotel with amazing staff! Rooms are large and comfortable. The biggest let down was the restaurant and pool /”
Amazing hotel with incredible warm and friendly staff, aesthetic of the hotel was beautiful along with the spa
Sarah
solo_traveller
July 20, 2025
“Fab! Can’t wait to go back.”
The location is excellent. Lovely beach, terrace with a view, and luxury property.
jonathan
couple
July 18, 2025
“Beautiful hotel in lovely area”
Interior exceptional. Staff very professional and attentive
Colin
couple
July 15, 2025
Amazing , will come back.
Michael
couple
July 5, 2025
“Brilliant”
Loved every minute of the stay hotel was immaculate and rooms would recommend to anyone
John
couple
July 3, 2025
“Our stay was fantastic. We’ll definitely be back. ❤️❤️”
Loved it all. Our room 804 - The Naughty Suite - was a surprise . We genuinely had no idea what we’d booked til we were shown to our room ! The staff , the food and the location was outstanding.
Daryl
couple
July 1, 2025
“Relaxing,peaceful and needed!”
Loved the shuttle bus facility and staff were very helpful
Susie Bischof
family_with_children
June 28, 2025
Loved the place. Great location, favourite beach next door with lovely beach bar.
Lisa
couple
June 20, 2025
“Beautiful hotel right on the beach with super clean facilities”
Super clean with beautiful attention to detail. Really comfortable bed
Facilities
Activities
Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Hammam, Snorkelling, Beachfront, Public Bath, Beauty Services, Facial treatments, Body treatments, Spa facilities, Spa lounge/relaxation area, Fitness, Beach, Temporary art galleries, Live music/performance
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar
Food & drink safety
Delivered food is securely covered
General
Bicycle parking, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Heating, Lift, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Terrace, Sun terrace, Outdoor pool (all year), Outdoor pool, Outdoor furniture
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Mobile app for room service
Pool and wellness
Swimming Pool, Pool/beach towels, Shallow end, Swimming pool, Sun loungers or beach chairs, Sun umbrellas
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, Fire extinguishers
Safety features
First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Car hire, Tour desk, Currency exchange, Fax/photocopying, Room service, Meeting/banquet facilities, 24-hour front desk, Airport shuttle, Business centre, Laundry
Transport
Airport pick up, Airport drop off
Beach Level room
Offering views of the surrounding pine forest, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.
Junior Suite Beach View
- Offering beach views, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.
Marcel Wanders Executive
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Marcel Wanders Room
This spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.
Penthouse Suite
The penthouse room features a large, private terrace with a hot tub, accessed by a spiral staircase inside the room. Located on the top floor, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.
Junior Suite Sea View Panorama
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Naughty Suite
This spacious suite includes unique features and facilities, such as: - Large round bed in the middle of the room - Ceiling mirror - Cushioned bed head - Chaise longue - R. Hutten “sexy relaxy” chair - Dancing pole - Sensual fabrics and finishes Air conditioning, free WiFi and a flat-screen TV are also included.
Spa Suite
This spacious suite includes relaxation and wellness facilities, such as: - Bathroom with a Sauna - Relaxation area Air conditioning, free WiFi and a flat-screen TV are also included.
Stargazer Suite
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Hotel Policies
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