Tacande Portals
Calle Caldentey 15
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Why people book this hotel
“Friendly staff”
“The staff were lovely and friendly”
“Great location”
“The location was nice and the hotel staff were very helpful”
“Excellent breakfast”
“The breakfast was great with lots of choice”
“It was clean”
“Clean and modern”
“We stayed in the Gold room which was very spacious, had a fridge, nice toiletrie…”
“Comfortable beds - bedding and towels changed every day”
“Loved the pool areas”
“Good pools and pool facilities”
Overview
Tacande Portals Wellness & Relax is situated in a residential area in Portals Nous, surrounded by natural beauty, away from the hustle and bustle of the town. The facilities the hotel offers make it the perfect place to relax and have fun. There are two swimming pools and a terrace with gardens where you can relax and soak in the Mediterranean sun. All rooms come with air conditioning, heating, safe and free WiFi. Some include VIP amenities and access to the executive lounge. The comfortable hotel is just a short walk to the beach, and to the town centre, where there is an attractive marina, dolphin aquarium and nearby a well-kept golf course. There are a number of restaurants around the marina and more along the main street.
Traveller reviews
Ella
couple
June 18, 2026
“Poor value for money”
It was clean.
Iwa
couple
June 16, 2026
“Great hotel”
Great
Diane
couple
June 15, 2026
“Perfect 3 night stay. We would definitely stay again”
Great location. We stayed in the Gold room which was very spacious, had a fridge, nice toiletries etc. Loved the pool areas. Friendly staff. Excellent breakfast. Clean and modern.
Aditya
couple
June 15, 2026
The location was nice and the hotel staff were very helpful. The view was good.
James
family_with_children
June 13, 2026
“Great location and loved the cove and Freddy’s bar at then end of the street. Is a bit of a walk to the main area but we”
The staff were lovely and friendly. The breakfast was great with lots of choice.
wayne
couple
June 11, 2026
“Great stay will return”
Location to beach and beach bar excellent, lovely choice for breakfast
dorothy
couple
June 4, 2026
“Not perfect but we would go back”
Comfortable beds - bedding and towels changed every day. Short walk to beach. Excellent breakfasts. Very polite and helpful staff. Good pools and pool facilities.
Victoria
couple
June 2, 2026
Sadly we did not get to stay here as our close friend passed away hours before we were due to fly. I had been chatting to the hotel enquiring about an upgrade prior to arrival but sadly they could not accommodate us as they were fully booked. Knowing this I called the hotel to let them know we were not coming just out of curtesy. Never did I expect them to be understanding and so kind. They refunded our stay without hesitation which was something we didn't expect and they were so lovely to me as i was sobbing down the phone. We will definitely be re booking just based on this experience. Thank you again to the staff that dealt with me that day. You restored our faith in humanity.
Ehrlich
solo_traveller
May 30, 2026
Very nice hotel, very good located. All staff very help full. I can only recomanded.
Maurizio
couple
May 29, 2026
good location (residential area), beach and marina walking distance
Raquel
couple
May 26, 2026
“perfect stay!”
The parfum at the entrance is amazing. the breakfast is very complete and with quality. it has two exterior pools. they clean the room everyday. it is 15 minutes away from the capital.
Jacqueline
couple
May 24, 2026
“Fabulous hotel, excellent customer service.”
Quiet location, fabulous staff, clean pool/pool area, plenty of sun-beds, fabulous breakfast. Near to a beautiful beach however not for the less able if you have issues walking up/down a hill.
Keith
couple
May 24, 2026
“2nd time we have stayed here, it didn’t disappoint, we will definitely stay here again 👍”
Great location, very clean and super friendly staff
Martine
family_with_children
May 22, 2026
“Overall, we received a very warm welcome. We felt very comfortable in the shared areas of the hotel.”
The bed and pillows were very comfortable. the staff was very accommodating and friendly. The breakfast was quite complete, so there should be something for everyone. The hotel, however, smelled pleasant and well maintained. The massage was good; I had the “Relax Ritual.”
Rebecca
family_with_children
May 21, 2026
“A wonderful small hotel in a perfect location, close to the beach and Palma, whilst feeling wonderfully silent and relax”
It’s my third visit.. The staff are delightful, in particular Celeste at the front desk and the restaurant staff. The pool area is wonderful and we love the location and the breakfast buffet.
Pamela
couple
May 17, 2026
“It is a shame a few things let this hotel down, the staff without exception do it proud.”
The staff were excellent One stood out for his professional friendliness and excellent service he was called Aziz and he was a waiter.
Marcel
solo_traveller
May 15, 2026
“Adorable place for a Mediterranean getaway 🌞❤️”
Very Friendly staff, cute rooms with big showers, sea view and the hotel has a nice pool, breakfast very rich and lots of options, modern Mediterranean Ambiente, plenty of bars and restaurants in walking distance as well as supermarkets and beach clubs, beach 2 min walking distance, relaxing and private atmosphere no mass tourism which I adore here, 20min with car from Palma
David
couple
May 8, 2026
“Relaxing and chilled stay”
Super friendly and welcoming staff Clean rooms Two pools Bar area Decent breakfast selection Good location for Portals marina and beach bar ‘Freddy’s’ 5 min walk
Neil
couple
May 7, 2026
“5 star ⭐️ fantastic stay”
Clean & friendly staff
John
couple
May 6, 2026
“As always nice but we would not eat at the hotel based on our experience this time”
breakfast , location
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Evening entertainment, Public Bath, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Bike tours, Live music/performance, Beach, Sauna, Golf course (within 3 km), Solarium, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hiking, Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Snack bar, Restaurant, Bar, Breakfast options, Wine/champagne, Fruits
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Adult only, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Lift, Non-smoking rooms, Facilities for disabled guests, Heating, Soundproof rooms
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal)
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Swimming pool
Safety & security
Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Daily housekeeping, Concierge service, Shuttle service (additional charge), Shared lounge/TV area, Fax/photocopying, Luggage storage, Tour desk, Car hire, 24-hour front desk, Room service, Currency exchange, Ironing service, Laundry
Deluxe Family Room
This spacious room features a lounge with a sofa bed and a private bathroom with a shower.
Deluxe Room
All rooms are equipped with air conditioning and heating, satellite TV, minibar, safe, wifi, hairdryer and amenities.
Gold Level Double Room Swim up - Adults Only (+16)
This double room's standout feature is the private pool. The spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Gold Level Double Room with Sea View - Adults Only (+16)
This double room features a balcony.
Gold Level Room with Hot Tub - Adults Only (+16)
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this double room also provides executive lounge access, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.
Gold Level Suite - Adults Only (+16)
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Gold Level Room with Outdoor Hot Tub - Adults Only (+16)
This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Single Deluxe Room - Adults Only (+16) located at the Cala area
All rooms are equipped with air conditioning and heating, satellite TV, minibar, safe, wifi, hairdryer and amenities.
Hotel Policies
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