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Tacande Portals

Hotel

Calle Caldentey 15

hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

Friendly staff

The staff were lovely and friendly

Great location
11 mentions

Great location

The location was nice and the hotel staff were very helpful

Breakfast available
11 mentions

Excellent breakfast

The breakfast was great with lots of choice

Clean rooms
7 mentions

It was clean

Clean and modern

Comfortable rooms
7 mentions

We stayed in the Gold room which was very spacious, had a fridge, nice toiletrie…

Comfortable beds - bedding and towels changed every day

Pool
7 mentions

Loved the pool areas

Good pools and pool facilities

Overview

Tacande Portals Wellness & Relax is situated in a residential area in Portals Nous, surrounded by natural beauty, away from the hustle and bustle of the town. The facilities the hotel offers make it the perfect place to relax and have fun. There are two swimming pools and a terrace with gardens where you can relax and soak in the Mediterranean sun. All rooms come with air conditioning, heating, safe and free WiFi. Some include VIP amenities and access to the executive lounge. The comfortable hotel is just a short walk to the beach, and to the town centre, where there is an attractive marina, dolphin aquarium and nearby a well-kept golf course. There are a number of restaurants around the marina and more along the main street.

Traveller reviews

E

Ella

couple

June 18, 2026

3

Poor value for money

It was clean.

I

Iwa

couple

June 16, 2026

9

Great hotel

Great

D

Diane

couple

June 15, 2026

10

Perfect 3 night stay. We would definitely stay again

Great location. We stayed in the Gold room which was very spacious, had a fridge, nice toiletries etc. Loved the pool areas. Friendly staff. Excellent breakfast. Clean and modern.

A

Aditya

couple

June 15, 2026

8

The location was nice and the hotel staff were very helpful. The view was good.

J

James

family_with_children

June 13, 2026

9

Great location and loved the cove and Freddy’s bar at then end of the street. Is a bit of a walk to the main area but we

The staff were lovely and friendly. The breakfast was great with lots of choice.

W

wayne

couple

June 11, 2026

8

Great stay will return

Location to beach and beach bar excellent, lovely choice for breakfast

D

dorothy

couple

June 4, 2026

8

Not perfect but we would go back

Comfortable beds - bedding and towels changed every day. Short walk to beach. Excellent breakfasts. Very polite and helpful staff. Good pools and pool facilities.

V

Victoria

couple

June 2, 2026

10

Sadly we did not get to stay here as our close friend passed away hours before we were due to fly. I had been chatting to the hotel enquiring about an upgrade prior to arrival but sadly they could not accommodate us as they were fully booked. Knowing this I called the hotel to let them know we were not coming just out of curtesy. Never did I expect them to be understanding and so kind. They refunded our stay without hesitation which was something we didn't expect and they were so lovely to me as i was sobbing down the phone. We will definitely be re booking just based on this experience. Thank you again to the staff that dealt with me that day. You restored our faith in humanity.

E

Ehrlich

solo_traveller

May 30, 2026

10

Very nice hotel, very good located. All staff very help full. I can only recomanded.

M

Maurizio

couple

May 29, 2026

8

good location (residential area), beach and marina walking distance

R

Raquel

couple

May 26, 2026

9

perfect stay!

The parfum at the entrance is amazing. the breakfast is very complete and with quality. it has two exterior pools. they clean the room everyday. it is 15 minutes away from the capital.

J

Jacqueline

couple

May 24, 2026

8

Fabulous hotel, excellent customer service.

Quiet location, fabulous staff, clean pool/pool area, plenty of sun-beds, fabulous breakfast. Near to a beautiful beach however not for the less able if you have issues walking up/down a hill.

K

Keith

couple

May 24, 2026

10

2nd time we have stayed here, it didn’t disappoint, we will definitely stay here again 👍

Great location, very clean and super friendly staff

M

Martine

family_with_children

May 22, 2026

7

Overall, we received a very warm welcome. We felt very comfortable in the shared areas of the hotel.

The bed and pillows were very comfortable. the staff was very accommodating and friendly. The breakfast was quite complete, so there should be something for everyone. The hotel, however, smelled pleasant and well maintained. The massage was good; I had the “Relax Ritual.”

R

Rebecca

family_with_children

May 21, 2026

10

A wonderful small hotel in a perfect location, close to the beach and Palma, whilst feeling wonderfully silent and relax

It’s my third visit.. The staff are delightful, in particular Celeste at the front desk and the restaurant staff. The pool area is wonderful and we love the location and the breakfast buffet.

P

Pamela

couple

May 17, 2026

6

It is a shame a few things let this hotel down, the staff without exception do it proud.

The staff were excellent One stood out for his professional friendliness and excellent service he was called Aziz and he was a waiter.

M

Marcel

solo_traveller

May 15, 2026

9

Adorable place for a Mediterranean getaway 🌞❤️

Very Friendly staff, cute rooms with big showers, sea view and the hotel has a nice pool, breakfast very rich and lots of options, modern Mediterranean Ambiente, plenty of bars and restaurants in walking distance as well as supermarkets and beach clubs, beach 2 min walking distance, relaxing and private atmosphere no mass tourism which I adore here, 20min with car from Palma

D

David

couple

May 8, 2026

8

Relaxing and chilled stay

Super friendly and welcoming staff Clean rooms Two pools Bar area Decent breakfast selection Good location for Portals marina and beach bar ‘Freddy’s’ 5 min walk

N

Neil

couple

May 7, 2026

10

5 star ⭐️ fantastic stay

Clean & friendly staff

J

John

couple

May 6, 2026

8

As always nice but we would not eat at the hotel based on our experience this time

breakfast , location

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink

Activities

Evening entertainment, Public Bath, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Bike tours, Live music/performance, Beach, Sauna, Golf course (within 3 km), Solarium, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hiking, Cycling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Snack bar, Restaurant, Bar, Breakfast options, Wine/champagne, Fruits

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Adult only, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Lift, Non-smoking rooms, Facilities for disabled guests, Heating, Soundproof rooms

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal)

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Swimming pool

Safety & security

Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Concierge service, Shuttle service (additional charge), Shared lounge/TV area, Fax/photocopying, Luggage storage, Tour desk, Car hire, 24-hour front desk, Room service, Currency exchange, Ironing service, Laundry

Deluxe Family Room

This spacious room features a lounge with a sofa bed and a private bathroom with a shower.

Max 3 guests 37 1 bedroom 1 bathroom
Deluxe Room

All rooms are equipped with air conditioning and heating, satellite TV, minibar, safe, wifi, hairdryer and amenities.

Max 2 guests 28 1 bedroom 1 bathroom
Gold Level Double Room Swim up - Adults Only (+16)

This double room's standout feature is the private pool. The spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max 2 guests 33 1 bedroom 1 bathroom
Gold Level Double Room with Sea View - Adults Only (+16)

This double room features a balcony.

Max 2 guests 27 1 bedroom 1 bathroom
Gold Level Room with Hot Tub - Adults Only (+16)

The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this double room also provides executive lounge access, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Gold Level Suite - Adults Only (+16)

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 65 1 bedroom 1 bathroom
Gold Level Room with Outdoor Hot Tub - Adults Only (+16)

This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Single Deluxe Room - Adults Only (+16) located at the Cala area

All rooms are equipped with air conditioning and heating, satellite TV, minibar, safe, wifi, hairdryer and amenities.

Max 1 guests 18 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the total amount of the reservation must be paid at check-in. Some common areas are Adults Only (+16). The hotel has 2 buildings, principal and annex. The annex building is 300 meters from principal building. Annex building is Adults only.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 12:56 PM

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