Comfort, cleanliness and the propane fire pit.

“Misleading listing, zero communication, and unfair charges.”

I booked this property the same day and drove from Victoria to Renfrew, BC. We arrived about two hours early and went to see the location before check-in. The cabin was extremely small, squeezed into a very narrow space, and had no meaningful nature view as implied in the listing. The reality did not match the expectations created by the photos and description. Because of this, we decided not to stay and immediately requested a cancellation. We understood there would be a $75 cancellation fee and were willing to accept that. Instead, we selected the option to request a full refund due to the circumstances — and received absolutely no response from the property. Booking instructed us to contact the establishment directly. Despite sending messages through the app, we never received any reply. The complete lack of communication is unacceptable. Even more concerning is being charged $131 in cleaning fees when we never even entered the cabin. This experience reflects extremely rigid policies, zero flexibility for exceptional situations, and very poor customer service. I strongly advise other travelers to think carefully before booking, especially if you expect transparency, communication, or reasonable handling of unexpected situations.

Loosing power. But not their fault.

“It was great!”

Great place to stay. Use the barbecue, fire pit and propane fireplace. Spent as much time as possible outside but the cottage was comfortable and clean and beds comfortable. I would go back.

“All and all it was a nice stay.”

The heat was turned way down to 5 when we arrived it took a very long time to heat it up. Should be wanmed up for your arivel.

The cabin was clean and cozy. Had everything we needed for a quick weekend getaway

“Perfect quiet spot for a couple of nights away”

Well equipped for self catering, lovely cosy cabin.

“Great chalet with special view.”

Really great place to stay in Port Renfrew, the chalet had everything you needed and a great view from the balcony. Very quiet area which really felt like you were staying in the middle of nowhere!

It's looking dated, there's a lot of damage to walls that are covered with stickers of bugs.

Good location, easy walk to places to eat. Good WiFi. Well equipped kitchen.

The location, the vue. The réception.

“Sweet spot west coast style”

Very cozy, felt like home. We wanted for nothing in terms of amenities. Very thoughtfully done. The view from the deck was amazing! The caretaker was very sweet and had a lot of great recommendations on what to do.

Great Location

Great place ! Loved the outside area. We had 2 dogs and they loved it. Very comfortable. Supplied coffee and coffee machines.

Loved the location and the place was cozy. Will definitely book again for longer stay

“would stay again”

Lovely typical Canadain Chalet in the woods. Handy to everything, Quiet & private, quirky.

Spectacular nature around and view

Cute little cottage, well appointed and suitable for an overnight stay. Kitchen and barbq were great. Bedroom and bathroom small but all worked fine. Screened, opening windows essential.

Location

“It was great!”

Great place to stay. Use the barbecue, fire pit and propane fireplace. Spent as much time as possible outside but the cottage was comfortable and clean and beds comfortable. I would go back.