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Hotel Carlton Plaza

Hotel

Rua Junqueiras, 601

10 nights, 2 adults

USD$1,156

Includes taxes and charges

10 nights, 2 adults

USD$1,156

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
5 mentions

The hotel facilites were also great: private car parking, the room we stayed in …

The room was comfy, bright, and airy

Great location
4 mentions

Very central location, great views (6th floor), room was upgraded to suite

Starting with the location, the hotel is placed right next to the city center, w…

Friendly staff
4 mentions

The staff was very accommodating specially Victoria, at the front desk who went …

The staff were very attentive and friendly

Breakfast available
2 mentions

The food in the breakfast and dinner was very delicious and with loads of option…

Clean rooms
1 mentions

location, clean rooms and friendly staff

Good value
1 mentions

We had breakfast included, that was definitely worth it, and despite lunch and d…

Overview

Located in Poços de Caldas, Hotel Carlton Plaza provide accommodation with contemporary and modern design. It offers buffet breakfast, a swimming pool and fitness centre, as well as free Wi-Fi. Guests can enjoy breakfast, lunch and dinner at the hotel’s restaurant. Happy hour drinks are served at the bar. There is also a games room, sun terrace and a business centre with computers available. The modern rooms are decorated with a touch of colour and have air conditioning, cable TV and minibar. The private bathrooms feature a shower. Some rooms offer city views. Carlton Plaza is located few metres from Poços de Caldas’ downtown. Antonio Carlos Thermal Springs and Balneário Dr. Mário Mourão are within 10 minutes’ drive. Poços de Caldas Airport is 8.5 km away.

Traveller reviews

L

Leo Do Carmo

family_with_children

February 27, 2026

10

The staff was very accommodating specially Victoria, at the front desk who went out of her way to provide us with a magnificent stay.

A

ARTHUR

solo_traveller

January 19, 2026

10

Superou as expectativas

Do quarto e do café da manhã...

B

Beatriz

family_with_children

October 18, 2025

8

The staff were very attentive and friendly.

V

Veridiano

couple

October 13, 2025

7

Normal

No site do Hotel não informa que o estacionamento seria cobrado

S

Guest

solo_traveller

June 18, 2025

10

Superou as expectativas

Do quarto e do café da manhã...

J

José

solo_traveller

November 8, 2024

10

Work trip in a beautiful city and region. Excellent hotel.

Very central location, great views (6th floor), room was upgraded to suite.

D

Dan Casagrande

couple

April 23, 2024

8

Come for the location, stay for the food and friendly staff

Our stay at the Carlton Plaza was really, really good. Starting with the location, the hotel is placed right next to the city center, which made super easy to just walk around the city and enjoy the squares, the shops, bakeries, nightlife. The most popular attractions are also super close by, either by foot or a quick car ride away. The hotel facilites were also great: private car parking, the room we stayed in was one of the most spacious rooms I've been to in ages. You can tell that the room itself is a bit "old" (or should I say "vintage"? lol) but the accommodations were perfect. Airco was working really well. Gym was ok better than I expected. And finally the star of the show: THE FOOD! OMG the food is SO GOOD! We had breakfast included, that was definitely worth it, and despite lunch and dinner at the hotel being a bit pricey, it was still worth it. Would recommend!

R

Rickdub

family_with_children

December 15, 2023

10

Amazing experience

Staff is very friendly and helpful. The room was comfy, bright, and airy. The food in the breakfast and dinner was very delicious and with loads of options.

A

Alison

couple

May 23, 2023

9

Had a lovely few days. Staff very helpful and pleasant

The food was excellent. The location is very central The bed was very comfortable and the bathroom and shower very nice.

Q

Quiteria Penna

extended_group

January 1, 2023

9

8

location, clean rooms and friendly staff

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Activities

Steam room, Spa lounge/relaxation area, Full body massage, Fitness, Sauna, Fitness centre, Games room, Massage, Children's playground, Billiards, Table tennis

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area

Food & Drink

Kid meals, Restaurant, Bar, Breakfast options, Wine/champagne, Fruits

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Soundproof rooms, Allergy-free room

Internet

WiFi, Free WiFi, Internet services

Outdoors

Outdoor pool

Parking

Parking garage, Accessible parking, Parking, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool

Safety & security

24-hour security, Security alarm, Smoke alarms, Fire extinguishers

Safety features

Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Valet parking, Ironing service, Business centre, Babysitting/child services, Laundry, 24-hour front desk, Meeting/banquet facilities, Lockers, Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage

Deluxe Room

This air-conditioned room features extra space, a TV with cable and minibar. The private bathroom comes with a shower.

Max 2 guests 19 1 bedroom 1 bathroom
Suite

This spacious, air-conditioned suite features a seating area, as well as a TV with cable and minibar. The private bathroom has a shower.

Max 4 guests 37 1 bedroom 1 bathroom
Deluxe Triple Room

Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views.

Max 3 guests 19 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 10:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 9, 2024, 11:36 PM

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