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Valentina Suites Playa del Carmen

Apartment

Avenida 40 y Benito Juarez

10 nights, 2 adults

USD$627.59

USD$542

Includes taxes and charges

10 nights, 2 adults

USD$627.59

USD$542

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

The host offered 50L jug of water for an additional cost and it was great

The staff was extremely kind and helpful

Comfortable rooms
11 mentions

The suite we stayed in was very spacious and had a private, independent entrance

at first the beds were hard but when we made a request for a mattress topper it …

Great location
8 mentions

The location is in a quieter part of town and what can be a downside is it is at…

The location is excellent—just a few minutes’ walk from the beach and very close…

Clean rooms
6 mentions

The place was clean, as advertised and spacious

everything was clean

Pool
4 mentions

Access to the rooftop pool was simple and convenient, and it was a great place t…

We had a great time there and the rooftop pool and lounging area were a very ple…

Good value
3 mentions

It wasn't an issue for us, but might be worth considering if you don't want to w…

They also helped us get a large water jug at a very affordable price, which was …

Overview

Valentina Suites Playa del Carmen provides accommodation within 1.1 km of the centre of Playa del Carmen, with free WiFi, and a kitchen with a fridge, a stovetop and kitchenware. There is a private entrance at the apartment for the convenience of those who stay. The apartment offers parking on-site, a rooftop pool and luggage storage space. The apartment complex will provide guests with air-conditioned units with a wardrobe, a coffee machine, a microwave, a toaster, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a walk-in shower. Some units include a balcony and/or a patio with pool views and outdoor furniture. At the apartment complex, every unit includes bed linen and towels. Guests at the apartment can enjoy cycling nearby, or make the most of the garden. Popular points of interest near Valentina Suites Playa del Carmen include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International, 33 km from the accommodation, and the property offers a paid airport shuttle service.

Traveller reviews

A

Aleksandr

solo_traveller

May 13, 2026

10

Good time indeed in la playa

Very nice place to stay on vacations in La Playa.

P

Pierre-Philippe

solo_traveller

May 8, 2026

8

This is the second time that I go to this address

Far from the touristic places, but not too far. Close to local restaurants and supermarket.

L

Leslie

family_with_children

February 23, 2026

8

The host offered 50L jug of water for an additional cost and it was great. Saved us money and carrying water bottles from convenience stores ourselves. The water pressure was also very good in the shower. The hosts and staff were very responsive and helpful. The place was clean, as advertised and spacious. The location is in a quieter part of town and what can be a downside is it is at least 20 minutes alk from main downtown area and the nearest beaches and can be up to 45 minutes walk, depending on where you want to go. It wasn't an issue for us, but might be worth considering if you don't want to walk too far in the heat.

J

Jaime

extended_group

February 21, 2026

10

Amazing vacations in Valentina suites- playa dle carmen.

We really enjoyed our stay at Valentina Suites. The location is excellent—just a few minutes’ walk from the beach and very close to many places to eat, as well as the ADO bus station, which made getting around very easy. The suite we stayed in was very spacious and had a private, independent entrance. Access to the rooftop pool was simple and convenient, and it was a great place to relax. The staff was extremely kind and helpful. They allowed our friend to store her luggage while we were waiting to check in, which we truly appreciated. They also helped us get a large water jug at a very affordable price, which was a big plus. Overall, a very comfortable stay with great service. We would definitely love to come back.

J

judy

couple

February 17, 2026

9

It was a good experence.

The roof top sitting area was very nice. everything was clean. the lay out was good. was able to cook a few simple meals in the kitchen. at first the beds were hard but when we made a request for a mattress topper it was taken care of right away. good at responding to all our questions. we had a large water bottle there pre arranged in the kitchen delivered. it was in a good location. walk to beach. and grocery store. safe in room.a few more . the property manager. was very helpful.

M

Mclean

couple

February 17, 2026

8

Nice stay. Very friendly. Close to everyehing

No breakfast. Noone there all through booking.com the property contacts you to give you access through the gate and codes through lock box. Once she contacts you they are morw then helpful with any questio s you have

S

Sarah

couple

December 3, 2025

9

A lovely relaxing rooftop pool and place to hang.

Very clean and new amenities.

I

Ilaiyah

extended_group

November 27, 2025

8

We arrived earlier and were able to put our suitcases in the apartment.

A

Amine

couple

April 21, 2025

8

The size of the appartement The kindness of the staff The fast response of management for any question to resolve

S

Sergei

family_with_children

February 26, 2025

6

Quick response to all needs; the staff is friendly. Quiet location, far from noisy bars, etc., but with some exceptions (see below). Chedraui within walkable distance as well as Walmart and Soriana.

C

Chris

family_with_children

February 25, 2025

8

Great place to stay. I will recommend to friends and will book again for myself.

The place was clean and everything was as stated in the communications. Good location with all the shopping options within a short walk. Very helpful and pleasent on-sight management. We had a great time there and the rooftop pool and lounging area were a very pleasent addition.

J

John

solo_traveller

February 17, 2025

8

Best value for money; very central location but still quiet

All top notch with everything as described in the profile; price/quality a really good deal which - assumed that its available - could become my regular place in Playa. Super friendly host; fast answers almost whatsover the time of the day.

S

SRubiF

couple

January 17, 2025

7

comfortable, big room with the necessities. nice rooftop. away from the main strip so quieter, staff were friendly and accommodating, warm showers

M

maria

couple

December 4, 2024

8

The pool was very small and very shallow

V

Viorika Atanasova

family_with_children

November 23, 2024

8

Nice apartment, near the center, with a kitchen

Proximity to the center. The layout of the apartment. It has a living room with a kitchen and a bedroom. Also a parking lot in front of the building.

E

Emilie

solo_traveller

November 12, 2024

9

Management is very responsive and helpful. They have someone working at night in case of an emergency. Rooms are spotless (I don't see how they could be cleaner). The shower pressure is great (water pressure is often an issue in Mexico). The internet connection is great (I work online, on videoconference all day).

L

Laurence

solo_traveller

October 25, 2024

8

Fantastic host communication and responsiveness and helpfulness

K

Kaylee

extended_group

October 6, 2024

8

good space with AC, fold out couch and two single beds- comfortable. good location.

E

eugeneang

couple

October 1, 2024

10

Lovely stay with good amenities nearby

We had a lovely 1-bedroom apartment, which was perfect for our 6 days at Playa del Carmen. Our mattresses were firm; excellent water pressure in the shower; fully-equipped kitchen with ample pots/pans/crockery to prepare our own meals. The WiFi speed was also one of the best we had in our two months in Mexico. Our host Jacqueline was also very responsive via chat, and got our requests fulfilled readily. There is also a small pool and terrace area with seats on the top floor, which was great for when we had to wait a couple of hours in between check-out and our bus. Location-wise, it is about a 15-20 min walk from the ADO bus station (turistica). There is a large supermarket (Chedraui) nearby (the colectivos to Tulum also depart near its carpark), as well as plenty of eateries and ATMs along Avenida Benito Juarez.

J

jtrepanier

family_with_children

May 23, 2024

8

Great value for money. Staff is helpful. Perfect for a family vacation. Fully equipped apartment

Communication with the host was great. Easy access to the apartment and we felt safe. Kitchen was fully equipped. Lots of stores and restaurants near the hotel. Pool on the rooftop is mainly for kids since it's only 40 cm in depth, it was nice to use the hammock too. The staff is very welcoming and helpful. Hot water, lots of towels and everything you need for a family vacation. The beds were comfortable (1 king + 1 single bed). AC worked perfectly. TV worked well with access to Youtube. There was a safe, a coffee maker, basically anything you need! Overall it was clean and we would come back.

Facilities

Activities

Golf course (within 3 km), Fishing, Windsurfing, Cycling, Diving, Horse riding, Snorkelling, Water park

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Safety deposit box, Non-smoking throughout, Air conditioning, WiFi available in all areas, Non-smoking rooms, Pets allowed

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Outdoor pool (all year), Outdoor pool, Garden, Terrace, Outdoor furniture

Parking

Parking on site, Parking, Free parking, Street parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Kids' pool, Swimming pool, Rooftop pool, Plunge pool, Pool/beach towels, Shallow end

Reception services

Invoice provided

Safety & security

Key access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals

Self check-in

Lockbox key collection at the property

Services

Private check-in/check-out, Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Express check-in/check-out, Luggage storage

Transport

Airport pick up, Airport drop off

Apartment - Ground Floor

The private pool is the special feature of this apartment. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this apartment also provides a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Apartment with Balcony

Guests will have a special experience as this apartment provides a private pool. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this apartment also offers a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 2 beds and 1 futon.

Max 4 guests 40 1 bedroom 1 bathroom
Classic One-Bedroom Apartment with King Bed

Guests will have a special experience as the apartment features a private pool. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this apartment also provides a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Classic One-Bedroom Apartment with King Bed

This apartment features a private pool. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Deluxe One-Bedroom Apartment

This apartment's special feature is the private pool. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this apartment also provides a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 2 beds and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Deluxe One-Bedroom Apartment

The private pool is the special feature of this apartment. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, a seating area, a flat-screen TV with streaming services and a patio. The unit offers 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
One-Bedroom Apartment with Garden View

The private pool is the special feature of this apartment. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as garden views. The unit offers 2 beds and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
One-Bedroom Deluxe Apartment

This apartment provides a private pool. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, a seating area, a flat-screen TV with streaming services and a patio. The unit offers 2 beds and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Penthouse Apartment

This apartment features a private pool. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with pool views, this apartment also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Standard Apartment

This apartment features a private pool. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Two-Bedroom Apartment

This apartment provides a private pool. This spacious apartment comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment includes a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit offers 3 beds and 1 futon.

Max 7 guests 70 2 bedrooms 3 bathrooms
King Studio

The private pool is the standout feature of this studio. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit has 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 10:30 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printYou must have codes to open the lock and get your key to enter the condo. The codes will be sent to you within one hour of making the reservation. Save these instructions so you can enter the condo. There is no reception desk. When travelling with pets, please note that an extra charge of 15-50 USD per pet, per stay applies. Please note that a maximum of 1 pet is allowed. Please inform us if you have a pet.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 2:05 PM

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