Marina Excelsior
Calle 34 Norte
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Why people book this hotel
“All the staff were very welcoming and answered all my questions without making m…”
“The staff were extremely helpful, the weather was perfect”
“Booked this as a last min booking and didn't know what to expect and i will admi…”
“Very clean Very confortable to stay Smell fresh”
“Quiet, clean, excellent location and outstanding staff”
“The kindness, hospitality, location, the gardens, the staff”
“One of our favorite memories of Playa del Carmen, it felt like a quiet oasis fro…”
“The place feels new was very nice and clean, breakfast excellent”
“There is a big pool, two bigs yacuzis a beautiful garden area”
Overview
Well located in the centre of Playa del Carmen, Marina Excelsior offers a terrace, air conditioning, free WiFi and flat-screen TV. With pool views, this accommodation offers a balcony and a swimming pool. There is free private parking and the property provides paid airport shuttle service. Featuring a Wii U, the spacious apartment has a fully equipped kitchen with an oven, a microwave and a toaster, a living room with a seating area and a dining area, 2 bedrooms, and 3 bathrooms with a hot tub and a shower. A private entrance leads guests into the apartment, where they can enjoy some wine or champagne and fruits. This apartment is allergy-free and non-smoking. There is a snack bar, and packed lunches are also available. Yoga classes and fitness classes are organised at the fitness room on site. For guests with children, the apartment features kids pool, an indoor play area and a kids' club. Snorkelling, diving and cycling are possible within the area, and Marina Excelsior offers water sports facilities. Popular points of interest near the accommodation include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International Airport, 36 km from Marina Excelsior.
Traveller reviews
Emma
family_with_children
October 29, 2024
“A grand treat”
Honestly,everything. Luis helped me at the front as well and made sure my stay was incredible, which itvwas. All the staff were very welcoming and answered all my questions without making me feel silly.
Lise
couple
October 15, 2024
“We had an amazing trip in our Penthouse suite with roof top jacuzzi”
We stayed in a penthouse suite, it was so awesome to come back to our suite each night and have our roof top jacuzzi full and ready with bubbles.
Emma
couple
September 27, 2024
“Wedding in Playa, wonderful stay in unique location.”
The unit was fantastic (we got an upgrade to a suite), simply wonderful
Anne
extended_group
August 13, 2024
“Was so good! Enjoyed every moment i've stay there, the area amazing!”
The place is lovely. There is a big pool, two bigs yacuzis a beautiful garden area. The staff were extremely helpful, the weather was perfect.
Giusy
extended_group
June 23, 2024
“Top”
Booked this as a last min booking and didn't know what to expect and i will admit i really enjoyed staying there, very clean and modern and the surrounding area was amazing
Lisia
extended_group
June 19, 2024
“Perfect for our needs”
Quiet, clean, excellent location and outstanding staff
Finda
extended_group
May 27, 2024
“Felt more like home than any hotel i stayed in. Very nice”
Very clean Very confortable to stay Smell fresh
Karen
extended_group
May 23, 2024
“Ideal location for tourist visiting Playa del Carmen”
My daughter wanted to stay overnight in a hotel for her birthday. The staff made her feel special and it was the perfect.
Brendon
couple
May 13, 2024
“A dream stay”
We were very pleased with this place. The kindness, hospitality, location, the gardens, the staff. One of our favorite memories of Playa del Carmen, it felt like a quiet oasis from the city. Everyone went above and beyond and i want to go back to Playa del Carmen just so we can stay there again.
Doriz liz
solo_traveller
April 9, 2024
“Made visiting Playa del Carmen so easy!”
The neighborhood feels safe and vibrant .
Jack
solo_traveller
April 5, 2024
“Love the stay, we will definitely come again.”
The place feels new was very nice and clean, breakfast excellent. Love the poll area.
Facilities
Activities
Tennis court, Fitness centre, Golf course (within 3 km), Fishing, Games room, Spa and wellness centre, Massage, Billiards, Table tennis, Windsurfing, Hot tub/Jacuzzi, Cycling, Diving, Squash, Snorkelling, Mini golf, Entertainment staff, Water sport facilities on site, Kids' club, Water park, Open-air bath, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Temporary art galleries, Pub crawls, Walking tours, Bike tours, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Aerobics, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Wine/champagne, Fruits, Breakfast options, Special diet menus (on request), Snack bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Indoor fireplace, Bicycle parking, WiFi available in all areas, Non-smoking rooms, Safety deposit box, Family rooms, Lift, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Allergy-free room, Minimarket on site
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Outdoor fireplace, Sun terrace, Outdoor pool (all year), Outdoor pool, BBQ facilities, Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool with view, Pool/beach towels, Shallow end, Water slide, Kids' pool, Sun loungers or beach chairs, Sun umbrellas
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Check-in kiosk in the lobby
Services
Strollers, Shuttle service, Daily housekeeping, Grocery deliveries, Airport shuttle (additional charge), Lockers, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Vending machine (drinks), Vending machine (snacks), Concierge service, ATM/cash machine on site, Fax/photocopying, Luggage storage, Express check-in/check-out, Currency exchange, Tour desk, Packed lunches, Car hire, Room service, Meeting/banquet facilities, 24-hour front desk, Airport shuttle, Ironing service, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop
Transport
Public transport tickets, Airport pick up, Airport drop off
Deluxe Apartment
This apartment boasts a pool with a view, hot tub and spa bath. This spacious apartment consists of 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The apartment also offers a barbecue. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 4 beds.
Hotel Policies
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