We had a great room with a jungle view, great location right on the beach, not too far from playa del carmen, walkable distance and good location for days out such as Xcaret, great range of restaurants and good food

“Beautiful hotel and great beach”

The hotel is beautiful, full of wild life and it's always extremely clean (common areas, bedroom, beach ..). The breakfast buffet is also very complete and the beach and swimming areas are great (blue water, white sand. just great).

The hotel was very clean. The staff was very attentive. Great variety of food. Our favourite part was the gardens with the animals around.

“Amazing family holiday!”

This was our second stay and we loved every bit of it again! Great staff, great food, beautiful surroundings..

“Fantastic”

Staff are great and facilities are beautiful . Everyone is friendly and helpful

“Perfect stay in Playa”

Great amount of pools and restaurants, staff very friendly and accommodating

“Excellent experience”

We loved the place and how it integrates the hotel within the garden. The buffet was very good and the personnel were also super nice and polite. The beach front was beautiful, and the swimming pool was also spacious. We also took a massage and the ladies were excellent!

“Excellent!”

The location, food and all services, the stuff is very kind

Pool is amazing, drinks excellent, room very clean and comfortable.

“Great”

Loved the jungle aspect, it made things feel like there was a distance when the reality everything was close by. The staff were great and friendly and wanted to help even when things went wrong. The resort was incredibly clean.

“Really great holiday, would go there again”

great beach and pool area, snacks and drinks provided during the day and amazing quality and variety of food at the buffet for breakfast lunch and dinner. Activities are organised all through day and evening with no pressure to take part, my children loved Star camp and the foam party was great fun. Yoga on the beach at sunrise is top

“We had a very good time !”

We enjoyed the buffet for breakfast and dinner everyday of our stay !

“Exceptional stay at Iberostar Quetzal - loved every minute of it!”

Food was outstanding in the buffets, animation and staff at the hotel were friendly and attentive. We really enjoyed our stay at Iberostar Quetzal and hope to come back in the future.

“Unique hotel in Playa del Carmen”

- dining options (buffet, restaurants, variety) are absolutely amazing - the complete jungle style of the hotel with animals (monkeys, peacocks, flamingos, iguanas) - activities around the pool (games, music, dance, aquafit, foam party) - drinking water is provided through wall fountain - high qaulity furnitures in the common rooms (restaurants, bars, lobby)

Wonderful beach, very good buffet and many drink options. Beautiful jungle with animals inside the property.

Great location, hotel with a lot of green areas and animals around. Leaves the guest feeling a bit like immerged in nature. Good food, great staff, good beach.

Great location, nice beach, some of the staff made a real effort, great choice and quality of food. The outside setting is stunning, well maintained garden, lots of little waterfalls and you can spot flamingos, turtles, the occasional monkey, peacocks, etc

“Stunning resort and wonderful staff, okay-ish food/drinks”

The resort is absolutely stunning, with lush foliage and adorable animals (peacocks, coatis, agoutis, howler monkeys, turtles...) everywhere, and really well maintained! The howler monkeys would come hang out right next to me on my balcony every afternoon, which was the highlight of my trip! The staff couldn't be any nicer; always extremely kind and ready to assist. Entertainment was also a lot of fun and my friend and I particularly enjoyed the musical night, where they enacted scenes from different musicals (Moulin Rouge, Chicago...). I also really appreciated that they avoid plastics at the resort. The wifi was lightning fast and available everywhere, including the beach!

Super helpful staffs especially Nathan in the front desk. A lots wild animals in the surrounding. Food quality for the special occasion. Everywhere is Super clean once you enter the property.