Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Carretera Federal 387, KM 299 Solidaridad
View on map and nearby hotels
10 nights, 2 adults
USD$6,344
Includes taxes and charges
10 nights, 2 adults
USD$6,344
Includes taxes and charges
Why people book this hotel
“The property is beautiful - views from the room were great”
“The Sushi exceptionally good (let's not forget we are in Mexico) Rooms are very…”
“Lola’s beach restaurant was our favourite”
“Lovely beach and access to the cenote just a few km away”
“The staff were so lovely in every department, So kind and caring”
“The staff was welcoming, polite, and helpful throughout the stay”
“The room was amazing, spacious, clean, and very comfortable”
“The hotel was clean and nicely designed”
“The pool and beach were great and a good selection of drinks, food was good for …”
“Spacious hotel with a large pool, swim up bar and pool activities (basketball ho…”
“Breakfast was fantastic with a wide range to choose from”
“The breakfast buffet was good and had many options each day”
Overview
Newly renovated, adults-only Hyatt Zilara Riviera May is located in the secluded region of Riviera Maya, surrounded by lush mangroves, with easy access to the Cancun International Airport and only six miles from Playa del Carmen. This luxurious 291-Suite resort breathes romance, resembling a modern hacienda, sitting along a stretch of pure white sand beach. Combining beautiful architecture with impeccable service and lavish accommodations, this all-inclusive resort is a vacation paradise like no other.
Traveller reviews
Eve
couple
May 25, 2026
“Would be fine to stay at this hotel for 3 days , any more is too much , staff were so lovely though which is why this is”
The staff were so lovely in every department, So kind and caring.
Andrei
couple
April 10, 2026
“Really good experience”
The resort looks modern and well maintained. Everything feels high quality. The room was amazing, spacious, clean, and very comfortable. The staff was welcoming, polite, and helpful throughout the stay. Overall, a really good experience and definitely worth the money. I would stay here again.
Rachel
couple
April 10, 2026
“Wonderful beach stay”
The property is beautiful - views from the room were great. Service is excellent, great range of alcoholic and non alcoholic drinks at the bars. Staff happy to make something off menu. Activities were great fun and I like that they were included. In particular use of the tennis courts and the Macarame class were favourites. Make sure you reserve your place in advance! Lola’s beach restaurant was our favourite. Beach was beautiful, some seaweed but it was being cleared up daily- it’s part of the nature of the beach. Breakfast was fantastic with a wide range to choose from.
Angelika
couple
January 11, 2026
The staff are exceptionally friendly. No matter what you ask your need. The food was great. The Sushi exceptionally good (let's not forget we are in Mexico) Rooms are very comfy and a good size. All Restaurants and even the coffee shop are included.
Martyna
couple
December 4, 2025
“Good if you’re wanting a quiet holiday, however for the price you pay I would not recommend.”
The hotel was clean and nicely designed. Lovely beach and access to the cenote just a few km away. Some staff were very friendly and helpful.
Tash Adkins
couple
August 17, 2025
“Great stay”
Absolutely lovely staff, very polite and welcoming. The pool and beach were great and a good selection of drinks, food was good for an all inclusive. The pool area was very nice and relaxing as was the beach. All the staff made our trip amazing.
Lauren
couple
August 14, 2025
“Great all inclusive with a bit of everything”
Spacious hotel with a large pool, swim up bar and pool activities (basketball hoops, volleyball net etc.) Good quality food and drinks especially in the Asian restaurant and pool/ beach restaurant Bedroom was large and comfortable with all amenities needed
Yeva
couple
April 27, 2025
“HORRIBLE”
-
Danielle
solo_traveller
April 2, 2025
“Better not”
It was OK
Sharon
extended_group
January 12, 2025
“Fabulous hotel in a great location”
Brilliant staff, service and a beautiful hotel. Rooms were very big and comfortable. Plenty of choice whilst still maintaining a sense of privacy and not being too overcrowded.
Maria del Rosario
couple
January 6, 2025
It was an okay experience, the room was clean and comfortable.
D
solo_traveller
January 4, 2025
“I would stay here again.”
Everything was great - room, view, beach access.
Romina
couple
January 3, 2025
“I would like to express my concern regarding the service during my stay. If your hotel aims to be inclusive and provide”
The place was nice
VASILIOS
couple
November 14, 2024
“Pleasant stay”
Nice hotel, nice & clean beach, nice all inclusive
Olivia
couple
October 22, 2024
“So on checking in event explained about the room credit that you need to go to another desk to redeem it. Having stayed”
The hotel is clean modern and is on a great beach that is kept impeccable
Kevin
extended_group
October 12, 2024
“Nice resort, good food, friendly staff, not great is you smoke.”
The staff and food were very good, room was a good size and comfortable.
Frankie
couple
September 17, 2024
“Nice hotel however needs work to be charging the premium price.”
Beach very nice, rooms were clean and spacious.
Timon
couple
May 26, 2024
“The hotel ammenities are good but service and food didnt meet the expectations given the price”
The rooms were very spacious and comfortable, the rain shower was very nice. The breakfast buffet was good and had many options each day. Also the mexican feria in the evening was very nice and had good food. The pool design is also very well thought out. The teppanyaki at Tempest was fun.
TIFFANY
couple
April 22, 2024
“Was amazing and such a memory maker! We will be back yearly!! This is a must for anyone!!!”
We loved everything about the resort! We were very amazed at how friendly and open everyone was. We loved the smaller size and the food was amazing! We loved not having to show a band or prove who we were and everyone was always so helpful. The room with the swim up pool was out of this world!
Leanne
couple
April 20, 2024
“It’s nice for a short stay, I wouldn’t make it a long stay. Very clean and modern. The entertainment finishes quite earl”
The property was really nice and modern with a Grand effect, it was right on the beach and the food was very nice.
Facilities
Accessibility
Wheelchair accessible
Activities
Tennis equipment, Beach, Beauty Services, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Entertainment staff, Water sport facilities on site, Beachfront, Evening entertainment, Tennis court, Fitness centre, Spa and wellness centre, Massage, Billiards, Table tennis, Karaoke, Darts, Cycling, Bike tours, Themed dinner nights, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Bingo
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Special diet menus (on request), Snack bar, Breakfast options, Coffee house on site, Restaurant, Bar, Breakfast in the room
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Minimarket on site, Adult only
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Daily housekeeping, Concierge service, Valet parking, Barber/beauty shop, Ironing service, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, ATM/cash machine on site, Tour desk, Luggage storage
Deal of the Day
The spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Double Junior Suite with Ocean Front View
The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double Junior Suite with Tropical View
The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
King Junior Suite with Swim-Out and Pool View
This double room's special feature is the pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.
Presidential King Suite
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.
Junior King Suite with Tropical View
This air-conditioned suite includes a TV with cable channels, a private bathroom as well as a balcony with garden views.
King Junior Suite with Ocean Front View
Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views.
King Junior Suite with Ocean View
This air-conditioned suite is comprised of a TV with cable channels, a private bathroom as well as a balcony with sea views.
King Junior Suite with Private Pool and Ocean Front View
This suite's standout feature is the private pool. Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite offers a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views.
King Junior Suite with Swim-Out and Ocean Front View
The spacious suite features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower.
King Junior Suite with Swim-Out and Tropical View
The spacious suite offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower.
Master King Suite with Ocean Front View
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite offers a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views.
Hotel Policies
Price Watch
Email me price updates for Hotel Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Each day we'll check prices and send you an email for your selected dates at Hyatt Zilara Riviera Maya Adults Only All-Inclusive.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.




