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Hotel Playa Encantada

Aparthotel

Calle 12 bis Norte esquina Avenida 20 Norte

15 nights, 2 adults

USD$1,044.56

USD$752

Includes taxes and charges

15 nights, 2 adults

USD$1,044.56

USD$752

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
13 mentions

Perfect location, close to ADO bus station (Playa del Carmen Alterna) and Cocobo…

Convenient for the bus station

Comfortable rooms
13 mentions

The size of the room and the pool

The room was basically an apartment, with a kitchen space

Clean rooms
9 mentions

Nice room, very clean and spacious

There was a fridge, the room was spacious, it was reasonable clean

Friendly staff
7 mentions

Staff was ready to help when needed

Friendly staff

Pool
6 mentions

Very spacious and quiet, as the bedroom was overlooking the swimming pool

Nice pool

Good value
3 mentions

Fast internet and reasonably priced

Close to the center and decent price

Overview

Featuring an outdoor pool and a garden with BBQ facilities, Hotel Playa Encantada is located just 4 blocks from Mamitas Beach in Playa del Carmen. This modern hotel offers free Wi-Fi. The stylish air-conditioned rooms at Hotel Playa Encantada feature flat-screen cable TV, a desk and a fan. The private bathrooms include a shower and towels. Around Hotel Playa Encantada can find a wide range of shops, restaurants and lively bars on the famous 5th Avenue, just a 5-minute walk away. Playa del Carmen ADO Bus Station is opposite the hotel, while the Cozumel Ferry Terminal is 1 km away. Xcaret Eco Theme Park is a 10-minute drive away, while Cancun International Airport is within a 45-minute drive.

Traveller reviews

S

Senese

family_with_children

June 5, 2026

9

The size of the room and the pool

S

Sabrina

solo_traveller

April 13, 2026

7

Cheap hotel in a great location

Perfect location, close to ADO bus station (Playa del Carmen Alterna) and Cocobongo club. Just a 10-minutes walk from the 5th Avenue. The room was basically an apartment, with a kitchen space. Very spacious and quiet, as the bedroom was overlooking the swimming pool. Staff was ready to help when needed.

J

Jean

couple

March 30, 2026

8

Nice room, very clean and spacious.

M

Maria Inês

solo_traveller

March 25, 2026

5

Very noisy location and outdated room. Not worth the money.

Friendly staff

L

Leanne

couple

March 21, 2026

6

Good location , met basic needs.

There was a fridge, the room was spacious, it was reasonable clean. Nice pool. Noisy outside. Convenient for the bus station.

C

colman parker

family_with_children

January 26, 2026

5

Good location.lots of space

S

Sergio

family_with_children

January 17, 2026

7

Good enough for a couple of nights

Hotel was clean and located close to everything. Fast internet and reasonably priced.

D

Daniel

couple

November 17, 2025

9

Great staff and location, pool is a plus

Very helpful staff, awesome location close to ADO alterna bus station

C

carlos

family_with_children

November 5, 2025

3

No Blackout , Bus noise

Close to the center and decent price

A

AV

family_with_children

March 21, 2025

8

A good stay

Spacious, clean room. Relatively quiet. Large bathroom, lot of space to your toiletries and magnifying mirror. Shampoo was provided. Big shower with hot water. Comfy beds. Friendly staff. Pool looked nice, did not try though. Excellent location next to ADO Alterna. Lovely cafe around the corner to have healthy breakfast. Wi-Fi was fast. Good a/c and fan. Fridge. Elevator.

N

Nikki 27

solo_traveller

March 4, 2025

10

Highly recommend this hotel.

Great location if you are travelling by ADO buses - right across the road from the terminal. Walking distance to the beach, Quinta avenida, several restaurants, Walmart, and another big supermarket. Gd taco stall right across the road for cheap eats. Very friendly staff who mostly spoke gd English or we managed with Google translate. Great cafe next door that does fabulous breakfasts and healthy drinks etc. Open 8.30 ‐ 2pm. The pool felt chilly when I first arrived, but a few days later, it was warm enough for me to go in - I hate cold water! The room was huge and very clean but the sofa bed and curtains etc were very old and tired. Small fridge was useful to keep drinks cold and there is a free water station down in the reception area. Also, coffee, but I didn't use that as I don't drink coffee. It's not the cheapest place to stay but a bit of luxury for me after backpacking around Belize for 3 weeks. Very quiet at night and not much noise from neighbouring rooms either.

M

Mikhail

solo_traveller

January 13, 2025

4

Big room, good location

S

Shé

couple

January 6, 2025

10

Worth ! very nice !

it’s amazing ! you have everything, the room was super big ! very comfortable ! excellent !

J

Jola84

couple

October 26, 2024

9

Nice Place to Stay

We have enjoyed the standard apartment with the amenities. The staff are friendly and excellent. The location is good, close to the grocery store and very central, beach, 5th Ave.

J

Jola84

couple

October 26, 2024

9

Nice Hotel centrally located in Playa Del Carmen.

The standard apartment is a great size, with a full kitchen and separate bedroom. Ground floor access. The staff was excellent and provided excellent service. Location is central.

J

Jola84

family_with_children

October 26, 2024

7

Central Hotel, with some needed improvements

The double occupancy room was very spacious, open and clean. The bathroom was good size with enough space.

D

David

family_with_children

July 3, 2024

9

Recommended.

Excellent location across the road from ADO bus station where we caught a bus the next day. Very nice clean swimming pool where we cooled off after a long day travelling. Great that there's a lift so no need to carry bags up to the second floor where we stayed. Spacious room for the 3 of us with two large beds. Quiet location and aircon worked well so we would have slept well if son hadn't woken us at 2 a.m. Free morning coffee in the lobby was much appreciated. Nearby supermarkets to buy supplies for bus trip.

G

Giles

couple

May 4, 2024

8

Good value hotel in a decent location

Good location right next to the bus station. Room was clean, bed was comfortable and AC was powerful. We just needed a place to crash between travel and this was perfect.

J

Jose

family_with_children

May 2, 2024

9

The room was big The bed was comfortable Location great ADO bus station is across the street The room was cleaned every day 2 block from 5th Avenue Great food around

C

Carla

solo_traveller

April 1, 2024

10

Proximity to ADO bus station.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking rooms, Family rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area, WiFi available in all areas

Internet

WiFi, Internet services, Free WiFi

Outdoors

Garden, Outdoor pool, Outdoor furniture, Outdoor pool (all year)

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Kids' pool, Swimming pool, Shallow end, Sun loungers or beach chairs, Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Concierge service, Daily housekeeping, Tour desk, 24-hour front desk

Standard Apartment

This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, king size bed, free Wi-Fi, flat screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.

Max 5 guests 45 1 bedroom 1 bathroom
Superior Apartment

This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, 2 double beds, free Wi-Fi, flat-screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.

Max 5 guests 45 1 bedroom 1 bathroom
Double Room with Two Double Beds

This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels.

Max 5 guests 25 1 bedroom 1 bathroom
Junior Suite

This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels.

Max 3 guests 25 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 18:00
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply. Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost. Breakfast service is provided at Ipanema's Grill restaurant, located three blocks from the hotel.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area and guests may experience noise.
Last updated: Apr 11, 2024, 2:04 PM

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Hotel Playa Encantada - 3 Star Hotel in Playa Del Carmen