Hotel Playa Encantada
Calle 12 bis Norte esquina Avenida 20 Norte
View on map and nearby hotels
15 nights, 2 adults
USD$1,044.56
Includes taxes and charges
15 nights, 2 adults
USD$1,044.56
Includes taxes and charges
Why people book this hotel
“Perfect location, close to ADO bus station (Playa del Carmen Alterna) and Cocobo…”
“Convenient for the bus station”
“The size of the room and the pool”
“The room was basically an apartment, with a kitchen space”
“Nice room, very clean and spacious”
“There was a fridge, the room was spacious, it was reasonable clean”
“Staff was ready to help when needed”
“Friendly staff”
“Very spacious and quiet, as the bedroom was overlooking the swimming pool”
“Nice pool”
“Fast internet and reasonably priced”
“Close to the center and decent price”
Overview
Featuring an outdoor pool and a garden with BBQ facilities, Hotel Playa Encantada is located just 4 blocks from Mamitas Beach in Playa del Carmen. This modern hotel offers free Wi-Fi. The stylish air-conditioned rooms at Hotel Playa Encantada feature flat-screen cable TV, a desk and a fan. The private bathrooms include a shower and towels. Around Hotel Playa Encantada can find a wide range of shops, restaurants and lively bars on the famous 5th Avenue, just a 5-minute walk away. Playa del Carmen ADO Bus Station is opposite the hotel, while the Cozumel Ferry Terminal is 1 km away. Xcaret Eco Theme Park is a 10-minute drive away, while Cancun International Airport is within a 45-minute drive.
Traveller reviews
Senese
family_with_children
June 5, 2026
The size of the room and the pool
Sabrina
solo_traveller
April 13, 2026
“Cheap hotel in a great location”
Perfect location, close to ADO bus station (Playa del Carmen Alterna) and Cocobongo club. Just a 10-minutes walk from the 5th Avenue. The room was basically an apartment, with a kitchen space. Very spacious and quiet, as the bedroom was overlooking the swimming pool. Staff was ready to help when needed.
Jean
couple
March 30, 2026
Nice room, very clean and spacious.
Maria Inês
solo_traveller
March 25, 2026
“Very noisy location and outdated room. Not worth the money.”
Friendly staff
Leanne
couple
March 21, 2026
“Good location , met basic needs.”
There was a fridge, the room was spacious, it was reasonable clean. Nice pool. Noisy outside. Convenient for the bus station.
colman parker
family_with_children
January 26, 2026
Good location.lots of space
Sergio
family_with_children
January 17, 2026
“Good enough for a couple of nights”
Hotel was clean and located close to everything. Fast internet and reasonably priced.
Daniel
couple
November 17, 2025
“Great staff and location, pool is a plus”
Very helpful staff, awesome location close to ADO alterna bus station
carlos
family_with_children
November 5, 2025
“No Blackout , Bus noise”
Close to the center and decent price
AV
family_with_children
March 21, 2025
“A good stay”
Spacious, clean room. Relatively quiet. Large bathroom, lot of space to your toiletries and magnifying mirror. Shampoo was provided. Big shower with hot water. Comfy beds. Friendly staff. Pool looked nice, did not try though. Excellent location next to ADO Alterna. Lovely cafe around the corner to have healthy breakfast. Wi-Fi was fast. Good a/c and fan. Fridge. Elevator.
Nikki 27
solo_traveller
March 4, 2025
“Highly recommend this hotel.”
Great location if you are travelling by ADO buses - right across the road from the terminal. Walking distance to the beach, Quinta avenida, several restaurants, Walmart, and another big supermarket. Gd taco stall right across the road for cheap eats. Very friendly staff who mostly spoke gd English or we managed with Google translate. Great cafe next door that does fabulous breakfasts and healthy drinks etc. Open 8.30 ‐ 2pm. The pool felt chilly when I first arrived, but a few days later, it was warm enough for me to go in - I hate cold water! The room was huge and very clean but the sofa bed and curtains etc were very old and tired. Small fridge was useful to keep drinks cold and there is a free water station down in the reception area. Also, coffee, but I didn't use that as I don't drink coffee. It's not the cheapest place to stay but a bit of luxury for me after backpacking around Belize for 3 weeks. Very quiet at night and not much noise from neighbouring rooms either.
Mikhail
solo_traveller
January 13, 2025
Big room, good location
Shé
couple
January 6, 2025
“Worth ! very nice !”
it’s amazing ! you have everything, the room was super big ! very comfortable ! excellent !
Jola84
couple
October 26, 2024
“Nice Place to Stay”
We have enjoyed the standard apartment with the amenities. The staff are friendly and excellent. The location is good, close to the grocery store and very central, beach, 5th Ave.
Jola84
couple
October 26, 2024
“Nice Hotel centrally located in Playa Del Carmen.”
The standard apartment is a great size, with a full kitchen and separate bedroom. Ground floor access. The staff was excellent and provided excellent service. Location is central.
Jola84
family_with_children
October 26, 2024
“Central Hotel, with some needed improvements”
The double occupancy room was very spacious, open and clean. The bathroom was good size with enough space.
David
family_with_children
July 3, 2024
“Recommended.”
Excellent location across the road from ADO bus station where we caught a bus the next day. Very nice clean swimming pool where we cooled off after a long day travelling. Great that there's a lift so no need to carry bags up to the second floor where we stayed. Spacious room for the 3 of us with two large beds. Quiet location and aircon worked well so we would have slept well if son hadn't woken us at 2 a.m. Free morning coffee in the lobby was much appreciated. Nearby supermarkets to buy supplies for bus trip.
Giles
couple
May 4, 2024
“Good value hotel in a decent location”
Good location right next to the bus station. Room was clean, bed was comfortable and AC was powerful. We just needed a place to crash between travel and this was perfect.
Jose
family_with_children
May 2, 2024
The room was big The bed was comfortable Location great ADO bus station is across the street The room was cleaned every day 2 block from 5th Avenue Great food around
Carla
solo_traveller
April 1, 2024
Proximity to ADO bus station.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Family rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
WiFi, Internet services, Free WiFi
Outdoors
Garden, Outdoor pool, Outdoor furniture, Outdoor pool (all year)
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Kids' pool, Swimming pool, Shallow end, Sun loungers or beach chairs, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Concierge service, Daily housekeeping, Tour desk, 24-hour front desk
Standard Apartment
This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, king size bed, free Wi-Fi, flat screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.
Superior Apartment
This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, 2 double beds, free Wi-Fi, flat-screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.
Double Room with Two Double Beds
This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels.
Junior Suite
This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels.
Hotel Policies
Price Watch
Email me price updates for Hotel Hotel Playa Encantada
Each day we'll check prices and send you an email for your selected dates at Hotel Playa Encantada.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.




