Hotel Mariachi by Kavia 5th Av
5a Avenida Norte #251 por Calle 16 Norte Int 3 Centro CP 77710 Playa del Carmen Quintana Roo Mexico
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Why people book this hotel
“Location”
“The room was spacious, the location very central”
“Nothing, staff were rude and also caught stealing from our luggage”
“The staff is cooperative”
“Great location Master suit is very spacious Strong powerful aircon Friendly hel…”
“Room itself was big with comfortable bed”
“The staff was very friendly, especially the cleaning lady, who was exceptionally…”
“Great location Big clean room Comfortable beds with good AC Pool option was nice…”
“Good location, cheap price, pool”
Overview
Ideally set in the centre of Playa del Carmen, Hotel Mariachi by Kavia 5th Av offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. All rooms boast a flat-screen TV with satellite channels and a private bathroom. The hotel features a terrace and a 24-hour front desk. At the hotel, the rooms come with a wardrobe. All guest rooms feature a safety deposit box. Popular points of interest near Hotel Mariachi by Kavia 5th Av include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International Airport, 35 km from the accommodation.
Traveller reviews
NGUYEN
couple
January 3, 2026
“Location and reasonable price”
Location
Beau
couple
December 11, 2025
“Terrible.. do not stay here!”
Nothing, staff were rude and also caught stealing from our luggage
Pinar
family_with_children
December 2, 2025
The room was spacious, the location very central. Its convenient to go out at night and find many bars, restaurants and clubs
Jonathan
solo_traveller
November 14, 2025
“AVOID!”
It’s literally NOTHING like the booking.com listing
Sehrawat
family_with_children
March 24, 2025
The location is good. The staff is cooperative.
Guy A Laframboise
solo_traveller
March 23, 2025
The staff was exceptional
Jessica
extended_group
March 19, 2025
“Shower flooded, beds weirdly small, strong air conditioning”
Dnalford
family_with_children
March 16, 2025
“Great but noisy stay in Playa Del Carmen”
Great location Master suit is very spacious Strong powerful aircon Friendly helpful staff
Sara
family_with_children
March 1, 2025
The location.
Nishant
solo_traveller
February 27, 2025
“Affordable, nice , clean place with excellent location”
Location was great. In the middle of 5th avenue but still quite enough, (except in the night when street artists were just blaring loud songs until 2 AM). Room itself was big with comfortable bed. There was a tv and safe box (I had to ask for the key though). Bathroom was decent (small sink and no hooks to hang stuff). The location is close to a small beach where you can see best sunsets in the city.
Ralph
solo_traveller
February 22, 2025
“Great place to stay, close to everything”
Room was good. Everything worked well. The AC had a little issue but got fixed in no time. Friendly and helpful staff 👍 Location is perfect. Close to literally everything to walk.
Danny
couple
February 13, 2025
“great location. great staff”
it was noisy at night as it’s on a busy street but the staff were very helpful and moved our room to a quieter location which was perfect
David
couple
February 7, 2025
The location was excellent, very close to the beach. The accommodation was spacious and had a large balcony. The staff was very friendly, especially the cleaning lady, who was exceptionally kind.
Guddelmoni
couple
January 18, 2025
“Nightmare”
I’ve asked to change the room by the app and twice to the staff because of the street players playing loud music under our rooms Nothing was done Had to call to police to stop an illegal party with about 100 drunk people snoring cocaine outside our window for a concrete matter of health and safety The staff didn’t provide assistance I am waiting for answers on my refund request
josh
solo_traveller
January 11, 2025
“Terrible. Do not book! It’s unbelievably loud until 4am every night. Even though I couldn’t cancel a portion of my stay”
Nothing.
Gordon Hall
couple
December 23, 2024
Friendly helpful staff in a good location .
Wilbert
family_with_children
November 18, 2024
Goede bedden en locatie.
Pádraig
couple
November 2, 2024
“Great budget option”
Great location Big clean room Comfortable beds with good AC Pool option was nice Good price
David
extended_group
August 13, 2024
“It was a great stay, good value and clean”
It was clean and central
VLADISLAV
couple
August 10, 2024
“Cheap, simple, good location.”
Good location, cheap price, pool
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Designated smoking area, Safety deposit box
Internet
WiFi, Internet services, Free WiFi
Outdoors
Garden, Terrace, Outdoor pool, Outdoor pool (all year)
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Daily housekeeping, Tour desk, Luggage storage, 24-hour front desk
Deluxe Double Room
The double room includes a private bathroom equipped with a shower. The spacious double room offers air conditioning, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room
The double room includes a private bathroom equipped with a shower. The spacious double room provides air conditioning, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior Double Room
The double room includes a private bathroom equipped with a shower. The spacious double room offers air conditioning, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Master Suite
This suite has air conditioning and flat-screen TV.
Hotel Policies
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