Hotel Casa de las Flores
Avenida 20 Norte, Entre Calles 4 y 6
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Why people book this hotel
“The hotel is within 10 mins walking distance of the ADO bus station, a huge Walm…”
“Nice pool and location, rooms were clean and comfortable”
“The hotel and neighbourhood had a very peaceful vibe but we found many fun bars …”
“The hotel and the rooms were very pretty and cosy”
“Comfortable, clean and close to everything you need :)”
“Loved the aesthetics of the Hotel, beautiful Mexican vibes, clean and quiet”
“The gentleman on reception was fantastic - friendly, helpful and gave us lots of…”
“Great staff, nice pool, good location”
“Nice rooms and facilities such as the pool”
“Beautiful space, lovely staff, nice pool area”
“Very clean and great value for money”
Overview
Situated just 450 metres from Playa del Carmen Beach, this hotel offers a small outdoor pool, surrounded by terraces and tropical gardens. Free Wi-Fi is offered in the reception and garden. Rooms at Hotel Casa de las Flores are air conditioned and decorated in warm colours. They have cable TV, a ceiling fan and a safe. The private bathrooms come with a hairdryer. Casa de las Flores is located in central Playa del Carmen. There are numerous shops, restaurants and bars within a 10-minute walk. Playa del Carmen Airport is a 5-minute drive away. The concierge service can organize airport transfers and tours of the Riviera Maya region.
Traveller reviews
oyasuminasaix
solo_traveller
May 27, 2026
“A peaceful retreat in central Playa del Carmen”
The gentleman on reception was fantastic - friendly, helpful and gave us lots of great information on the facilities at the hotel and tips on local places to eat - we took him up on his recommendation. The hotel was so picturesque and friends/family loved seeing our photos here. The hotel is within 10 mins walking distance of the ADO bus station, a huge Walmart, and Plaza Las Perlas which was the 'downtown Playa del Carmen' pick up point for our Xcaret and Chichen Itza tours. The hotel and neighbourhood had a very peaceful vibe but we found many fun bars within 5- 10 min walk including a karaoke night We booked the upgraded Superior King Room and were assigned a lovely room with shutters opening up into a view of the inner courtyard and pool from a floor up which felt like an absolute dream. Good aircon system in the room. We were able to store our luggage all day in the storage room by reception and collect it in the night after Xcaret. We had quite a complicated itinerary and only had 1 night at this hotel but next time I would love to book a longer stay. We would love to try the pool one evening as we saw others doing and can't wait to return! Photos taken at night as we arrived in the evening.
iulia
solo_traveller
May 15, 2026
Comfortable, clean and close to everything you need :)
belinda
couple
May 3, 2026
“Nice hotel but watch out for the grumpy guy and don’t expect much of a shower”
Nice pool and location, rooms were clean and comfortable
Lindsay
solo_traveller
April 23, 2026
Great staff, nice pool, good location
Antonny Guerra
family_with_children
March 27, 2026
“Beautiful hotel with great location”
The hotel and the rooms were very pretty and cosy. I would like to stay here again if we go back to PDC.
Nydianne
couple
March 24, 2026
“Stayed for 4 nights, quiet, clean room, good shower. Clean and beautifully scented towels and bed sheets- Thank you!”
Loved the aesthetics of the Hotel, beautiful Mexican vibes, clean and quiet! Birds chirping. The gentleman who checked us in was very nice and also the girl who checked us out - thank you!
Joshua
couple
March 22, 2026
Aesthetics were good
George
couple
March 20, 2026
No breakfast. Location is good. Desk staff were excellent, very helpful.
Buckley
couple
March 10, 2026
“Great hotel, great staff. Great stay.”
Fantastic hotel out of the main drag of Playa Del Carmen. Lovely setting, spotlessly clean, super friendly staff. Everything was spot on and we really enjoyed our stay.
Toui
solo_traveller
January 11, 2026
“Highly recommend this place !”
Very lovely nice and quiet hotel ! The staff were so friendly and helpful just perfect ! The location it perfect!
Ella
solo_traveller
January 3, 2026
“Beautiful but construction site next door”
Beautiful, comfy beds, amazing location
Alexandra
family_with_children
December 14, 2025
Great location, clean, room was very spacious. Jesus was a wonderful person attending us at the reception.
Faisal
solo_traveller
December 8, 2025
“Great quiet atmosphere while still centrally located.”
Great central location for Xcaret parks meetup and the main streets. Staff ready to help if need be.
Rowanne
couple
November 22, 2025
Nice rooms and facilities such as the pool. Hotel area is very pretty with the tree, plants and outside seating areas. Access to filtered water and hot water was good too. Location is good and not too loud given near some bars
Natalija
couple
November 11, 2025
“Very good for people looking for a good location, cleanliness and who are not spending a lot time at the appartment.”
Very nice and clean, attentive, close to the city center, parking available at the spot (4 parking spots total). Staff very polite and helpful.
Katarzyna
couple
October 31, 2025
“Great!”
Situated close to the city centre with really Mexican vibe :)
vincenzo
solo_traveller
October 30, 2025
calm, clean and quiet place. nice location.
Ella
couple
September 29, 2025
Beautiful space, lovely staff, nice pool area
Curtis
solo_traveller
August 22, 2025
Stayed at Casa de les Flores for 5 nights total before and after a GAdventures trip- 2 of which booked through booking.com and the other 3 as part of the trip package. Great hotel, clean, comfortable, helpful and hospitable staff. Best hotel I have stayed at as part of a group tour- In by experience these hotels pre booked by the company tend to be far from the centre, shabby and very basic. Casa de les Flores was certainly not this. Away from the main 5th avenue but not "out in the sticks" which was the perfect location for a quiet stay in Playa.
Andrew
solo_traveller
August 8, 2025
“Lovely little boutique style hotel set in lovely gardens. Very good value for money.”
Very nice hotel in a quiet but convenient location. Lovely gardens and a nice swimming pool. Very clean and great value for money.
Facilities
Activities
Spa and wellness centre, Public Bath, Spa/wellness packages
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
General
Chapel/shrine, Non-smoking rooms, Family rooms, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture, Picnic area
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
24-hour front desk, Barber/beauty shop, Tour desk, Luggage storage, Daily housekeeping
Double Room with Balcony
The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Standard Queen Room
The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. This double room features a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Room One Bed
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Room Two Double Beds
This room features air conditioning, a ceiling fan, TV, safety box and a private bathroom with shower and hairdryer.
Superior King Room
Featuring free toiletries, this double room includes a private bathroom with a shower. The kitchen features a refrigerator, kitchenware and a microwave. The spacious double room features air conditioning, a coffee machine, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Hotel Policies
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