“Great host, really cute place”

Our stay at Hacienda Hotel Xcaret was extremely pleasant. The property itself is magical, set in the middle of the jungle, with plants lushly surrounding the area in a way that feels both natural and elegant. The pool is truly fascinating, like swimming in a natural pond. The quiet area is definitely a big bonus as well. We stayed in the Suite King Deluxe, which is very spacious and comfortable. It had the best shower of our entire vacation! The hosts were wonderful and very helpful in many ways.

Wow, this was one of the most magical stays we’ve ever had. What an outstanding, magical place and the loveliest, nicest owner ever. We’ll definitely be back! ❤️

The decorations is amazing, the room is big and comfortable. The service is perfect. There is a nice place for breakfast near by. It's a bit far from everything so it's better to be with a car.

“A fairytale-like hacienda with a warm, welcoming host and a truly unforgettable atmosphere.”

We had such a lovely stay here. The place feels like a magical little hacienda, straight out of a story. The room was spacious, very comfortable, and nicely prepared, with a small kitchen as well. The host was extremely friendly and helpful. He really made us feel welcome, even drove us to Xcaret Park and personally said goodbye when we left. You can tell he truly cares about his guests. There is also a great breakfast spot right next door, and we even saw monkeys while having our morning coffee, which was such a special moment. Thank you so much for this wonderful experience!

“Not only great hospitality but a great experience.”

The location was perfect for our visit to Xcaret. The hosts were very kind and helpful. Local recommendations were great.

“Excellent place 100% recommended if you love character and nature!”

Everything! Lovely place surrounded by nature, beautiful character place, great pool to relax, great host, close to playa del carmen and fast WiFi!

“Pampered in the middle of the jungle”

A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the jungle, right? Very comfortable apartments, clean and spacious. The gardener from Acapulco, Marco (I think), helped us a lot until the owner came.

Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.

“Charming hacienda with an extremely comfortable bed and lounge area”

Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.

“Fantastic place to stay and visit these parks at a fraction of the big hotels.”

A fantastic place to stay if you’re visiting the parks the “X” parks. Xenses 4 minute walk, Xcaret 17minute walk. Location is in a the jungle. The properties garden is just stunning. Beautifully landscaped in a wild natural way. A swimming pool that has shallows/deep areas. Under water seats and two little waterfalls. The little bungalows hidden in the grounds are are immaculate secluded and very tastefully designed and decorated. Nothing has been done half hearted! Everything just worked here. When his little dogs bark…there’s some spider monkey about! Feeding them bananas was fun!Our host Glenn was charming, went out of his way to accommodate us, helped us with our luggage to the bus. Thank you so much!!! Travel to and from. We took a taxi from Playa de Carmen to this oasis. 400 Peso’s. (Could have done it cheaper) For onward travel it’s easy to bus back to Carmen. But we headed south to Bacalar. From Xcaret bus stop D where ADO will pick you up- to Tulum and then a second ADO bus to Bacalar . You must book the bus online as if there is no requirement to go into the Xcaret park they will bypass it! Easy to book direct on their website. But it gets buggy if you have the page translated by chrome or safari. Works perfectly if left in Spanish! Last bus to Tulum is 12:06 midday! Final thoughts. Massive thanks to the owner Glenn for letting us one of your bungalows and being so thoughtful and kind 🙏🙏🙏

“Jackpot!”

This was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was wonderfully enchanting. The hospitality shown by the owner and staff was as kind and relaxed as it was professional, and each room was delightfully furnished. We wanted to stay forever!

“Nice place”

Its a very beautiful hotel, the room is very big and disgned, the place and the garden are amazing, but, and it's a big but, two things that made this hotel less then perfect for us, were that for one, there were no dark curtains on the windows so you have light in the morning. Another bad thing was the difficulty in finding the hotel's location, ,it was very hard, google maps or waze led you to another place, we could not find it, if they just put the instructions on booking, it would really help customers in not wasting their time

“A wonderful spot for a relaxing vacation, right next to the Xcaret Eco Park.”

Owners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!

I think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I couldn’t recommend this place enough, just book it, you’ll have an amazing time

“One of the most interesting and beautiful places I’ve ever stayed”

It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.

“Gem just off the beaten-path”

Gorgeous quaint property with classic hacienda experience. The pool is very cute and nestled among the greenery. Very relaxing to disconnect (with free wifi reaching the whole property for when you need to reconnect). Our unit had a decent sized kitchenette, and there was a cute bakery/cafe within walking distance. Easy to get anywhere in the area with a car since it's right off of Highway 307. We saw monkeys in the trees nearby.

Great place to chill

Loved the accommodation and everyone was very kind. The location was a way from most things so did need to hire a car, which was very expensive

A home away from home, with a very warm welcome, beautiful hosts, and a great set of amenities. Read the other reviews, all they say is true ;-). Best with a car, though.