Eurostars Hacienda Vista Real
Paseo Chichen itza Ret 3 Lotes 12 y 13. Villas Pakal - Playacar
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10 nights, 2 adults
USD$1,407.93
Includes taxes and charges
10 nights, 2 adults
USD$1,407.93
Includes taxes and charges
Why people book this hotel
“The breakfast was ok, and Rogelio was very kind and service minded, this was the…”
“The staff is very kind and supportive”
“Rooms very big and comfortable”
“Not crowded at all and the rooms were bigger than expected”
“The pool was great and the breakfast was also fine”
“The breakfast was great very friendly staff and attentive”
“Wow what an amazing hidden Gem in Playacar in Playa del Carmen, peaceful hotel i…”
“Great pool with pool bar service”
“The hotel is a bit hidden and not many signs to indicate the name of the hotel o…”
“The location is fabulous, quiet and immersed in a luxurious nature, but just at …”
“Clean, nicely located place”
“The property was clean, very well taken cared of however there was not enough to…”
Overview
Eurostars Hacienda Vista Real is an elegant property located in Playa del Carmen. The facility offers tropical gardens, lakes and a golf course within the Playacar gated community. The passengers ferry to Cozumel is located 12 minutes' drive away. The accommodation resembles an old Mexican hacienda boasting a typical Yucatan style. Guests will enjoy of an outdoor pool, and of a restaurant set by the pool area which specializes in typical Mexican dishes like fajitas, guacamole and chilaquiles. Guests will be able to explore the popular touristic spots located near Eurostars Hacienda Vista real, like Xcaret Eco-Theme Park located 15 minutes' drive away, or stroll around vibrant 5th Avenue, which offers shopping malls, restaurants, bars and local art crafts shops. Cancun can be reached in a 45-minute drive.
Traveller reviews
liliana
solo_traveller
April 12, 2026
“I hope they improve the security staff”
In the photos the hotel looked nice and perfect for relaxing, maintaining a Mexican colonial style. I would have liked to go and explore the place on my own.
liliana
solo_traveller
March 24, 2026
“Magical place but it could be better”
Every day since I arrived, you feel a magical vibe, between the sound of nature and the ambient music in the lobby, a pleasant and welcoming greeting is created
Jorge
couple
March 24, 2026
“Ok stay but far away from being a 5 star hote”
The breakfast was ok, and Rogelio was very kind and service minded, this was the best with the brekfast.
Andras
extended_group
March 7, 2026
Clean, nicely located place. Much better than exoected. The pool was great and the breakfast was also fine.
Susan
couple
February 17, 2026
“Beautiful place - needs amenities”
It has beautiful luscious greenery surrounding it and a couple of native animals. Rooms very big and comfortable.
Daniel Felipe
couple
February 13, 2026
“Great rest!”
The staff is very kind and supportive. They were always available to support us, give us recommendations and advices for a better stance.
Kelat
family_with_children
January 5, 2026
“Good, let's hope it gets better soon.”
We loved everything. The manager and the morning staff were excellent and very knowledgeable about the local activities. If you want a great itinerary that fits your budget, book with them
Viktorija
couple
January 4, 2026
“I don’t think this hotel is 4 star hotel but maybe 3. However we were happy to find where to sleep at the last minute. T”
Staff were lovely and very helpful.
Marcel
solo_traveller
December 26, 2025
Very good
Christian
couple
December 8, 2025
“Was very nice scenic and romantic”
The setting of the property was amazing
Sanchez
extended_group
November 17, 2025
“Great location, staff member could learn hospitality.”
The property was clean, very well taken cared of however there was not enough towels for the visitors and would have been nice to have an area to order and pay for water or drinks or food on the premises outside of breakfast that was included.
Victoria
couple
September 30, 2025
“Comfortable stay”
The suite was amazing! And staff were very helpful.
Arthur
couple
September 14, 2025
“Amazing value for money and great peaceful hotel, no loud music just nature, Beautiful setting!”
Wow what an amazing hidden Gem in Playacar in Playa del Carmen, peaceful hotel in the middle of a small jungle with a beautiful pool and lake in front of it. Not crowded at all and the rooms were bigger than expected. We had a huge balcony and a whole reception area and bedroom , amazing room! The breakfast was great very friendly staff and attentive. The hotel is a bit hidden and not many signs to indicate the name of the hotel or location but taxi driver found it at the end. I have been to This area about 5 different times and this hotel blew my mind. Super quiet and peaceful as all I heard in the mornings was the birds and the bats flying crazy around the balcony in the early morning what a great experience.
Nayeli
family_with_children
August 4, 2025
“Relaxing beautiful green areas and pool”
The staff is helpful, professional and friendly. We got some good recommendations on what places re worth visiting in the area. The hotel is surrounded by green areas, we saw wild animals during our stay. Relaxing and comfortable stay
Elisabetta Camilla Vittoria
solo_traveller
July 31, 2025
“Great place to relax.”
The location is fabulous, quiet and immersed in a luxurious nature, but just at a walking distance from the popular Quinta Avenida in Playa del Carmen. Great pool with pool bar service.
Gergő
couple
June 9, 2025
Very friendly staff, especially Juan Carlos who even in off time helped is to organize our toor
Maks
couple
June 2, 2025
The staff were very helpful and showed that they truly cared about giving me the best experience in Mexico
Fayelouisek
couple
May 19, 2025
Amazing hotel, and great pool area
Nils
solo_traveller
April 10, 2025
“Hidden gem”
This a hotel is a real hidden gem. Huge room and excellent breakfast. The staff was very friendly and helpful. Very good value for Playa.
Denise
couple
April 2, 2025
“Not an enjoyable experience for a holiday and wouldn’t recommend it.”
The room size was very large.
Facilities
Accessibility
Wheelchair accessible
Activities
Golf course (within 3 km)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Ironing service, Car hire, Tour desk, Luggage storage, Room service, 24-hour front desk, Airport shuttle, Laundry, Dry cleaning
Transport
Airport pick up, Airport drop off
Connecting Room
The spacious double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a hairdryer. The unit has 3 beds.
Deluxe Double Room
The double room offers air conditioning and a minibar, as well as a private bathroom boasting a hairdryer. The double room features a safe deposit box. The unit has 1 bed.
Doble Premium con terraza
The spacious double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Family Room
The spacious double room provides air conditioning and a safe deposit box, as well as a private bathroom featuring a hairdryer. The unit offers 3 beds.
Suite
The spacious double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. This double room features a TV. The unit offers 2 beds.
Hotel Policies
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