“We loved it here!!!!”

We booked the Privilege package and the hospitality was exceptional! The room was spacious, Id like to say a special thank you to Luis who looked after the room impeccably. Our butler Lily was gracious, professional, friendly and extremely helpful!!! Thank you for am amazing holiday. One note is bring enough USD for tips. Lots to see, lots to eat and a huge variety of restaurants and great food!!!!!

Great stay at El Beso! 😊 The resort is very well maintained and everything was spotless. Our swim-up junior suite was spacious and perfect for relaxing. A special shoutout to Fernando & Lisandro from Concierge Department – their hospitality and service were outstanding, always friendly and attentive! The food was good, though a bit Americanized due to many guests from the US and Canada. The resort also makes a big effort to keep the beach clean and free of seaweed.

“Bad experience, far from a 5-star resort. Room smelled moldy.”

The shuttle service within the hotel works well and is relatively fast.

“Amazing service, but food quality needs improvement”

The room was big and had everything we needed. The staff was welcoming and extra nice. There is so much to do - sport facilities, gym, pools, beach, bowling, theatre - sooo much, so you can't really get bored there. Loved it was full of green all around, with wild animals like monkeys roaming near the main street.

“Lovely hotel”

Lovely hotel

“Only ok. Not for someone looking for a proper five star experience.”

The staff is nice and the drinks are well prepared in every bar outlet and the coffee at Mike's is fantastic (we found it to be the only place that had consistent standards). Food - the only time that we had remotely good dinner experience was the Mayan dinner at the beach restaurant "Pez Vela", which was of course a separate charge, nevertheless a great experience and we don't regret paying for it. Their eggs benedict version at Blue Moon (adults only breakfast) is great. The concierge Lisandro is a superstar. He was the only person we encountered at the resort that clearly understands guest's needs and expectations. This guy deserves a promotion.

“Resort good for families, that do not want to move outside the hotel”

Food was very good, many options, different restaurants

“terrible experience”

blue moon restaurant was nice, only inside, but food was good

Facilities and all inclusive variety.

Installations,

We loved the service the concierge desk provided. Very helpful. Especially Aylin was most accommodating and helpful. Great experience.

the breakfast buffet was really good and impressive the rooms are spacious and with enough luxury (good aircon, ceiling fans, comfortable sofa). the staff behind teh different bars were very nice and professional.

The room was spacious, clean and open.

“Great hotel and value for money.”

Great hotel and we had an amazing time here. Rooms are nice and big and it is nice to be in the adults only section. Food was good.

“Horrific hotel ruined our honeymoon”

WOULD AVOID AT ALL COST STAFF STEAL THEY STOLE MY WATCH

“Not a 5 star complex”

The Japanese restaurant was lovely and beach area was nice

“Awesome Resort”

This resort is amazing! I've never stayed at a resort like this. It literally has everything. Even an ice cream parlour and coffee shop! Tons of different options for food 24 hours a day. Theatre, bowling alley, arcade, nightclub, pools, beach and lots of different bars.

“Resort good for families, that do not want to move outside the hotel”

Food was very good, many options, different restaurants

“Was okayish, wouldn't go again”

The swimming pool and beach access are great.

“Fabulous!”

Fabulous hotel, staff really friendly and helpful. Large rooms with daily servicing including mini bar. All restaurants were excellent!