City Express Suites by Marriott Playa del Carmen
Av. Balamkanche Mza. 30B Lt 4, Playacar Fase II, Playa del Carmen 77710, México
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Why people book this hotel
“The room”
“The bed”
“Staff were very pleasant”
“And the staff very kind”
“Everything was clean”
“check in was quick and easy, staff was friendly, hotel room was spacious and hot…”
“Great location, friendly and helpful staff”
“The location was excelente according to our needs”
“Pool area was chilled and relaxed Bike hire was reasonable”
“So it's worth it if you dont mind taking a cab to go anywhere”
“The included buffet style breakfast was fine despite limited options”
“Breakfast was good”
Overview
Located in Playa del Carmen, 1.5 km from ADO International Bus Station, City Express Suites Playa del Carmen features an outdoor pool and fitness centre. Free WiFi is featured throughout the property and free private parking is available on site. Each room is fitted with a flat-screen TV. You will find a coffee machine in the room. The rooms include a private bathroom equipped with a shower. There is a 24-hour front desk at the property. Transportation Hotel - Beach Club (Sr. Frogs y Kool Beach) schedule: 9:00 am, 11:00 am y 1 :00pm, limited seats, with previous reservation.
Traveller reviews
Jose Manuel
family_with_children
October 9, 2023
Great location, friendly and helpful staff
Inese
family_with_children
February 17, 2023
“recomended”
lication quit
Laine Torres
solo_traveller
August 30, 2022
The room.
Laine Torres
family_with_children
August 30, 2022
The bed!
FLAVIO
family_with_children
July 16, 2022
“Good location”
Everything was good.
Marilia
couple
March 26, 2022
“Good for staying short period”
easy check in, bed comfortable
Eriel
family_with_children
February 16, 2022
Super good ventilation and big and modern rooms
Peter
couple
February 9, 2022
“Very good value for money”
Room is a good size. The included buffet style breakfast was fine despite limited options. Staff were very pleasant.
Adriana
family_with_children
January 19, 2022
“Nice and comfortable place”
The location was excelente according to our needs. Everything was clean. And the staff very kind. Breakfast was good.
Carlos Felipe
couple
January 16, 2022
Very functional rooms (to cook, prepare food, ...)
jason
couple
January 12, 2022
check in was quick and easy, staff was friendly, hotel room was spacious and hotel was clean inside and outside ( entrance/ pool area ) Security was always present, parking was free and had available spaces
David
extended_group
January 10, 2022
“City suites”
The staff were friendly and helpful . Pool area was chilled and relaxed Bike hire was reasonable
Ralf
couple
January 7, 2022
The rooms are clean, modern. Reception and staff is very friendly.
Zuzana
couple
January 5, 2022
Very poor breakfast
Zuzana
couple
January 5, 2022
Very poor breakfast
Jessica
family_with_children
January 3, 2022
The size of the room and the kitchenette and fridge
Gareth
couple
January 1, 2022
“Shocking.”
Was clean
hadrien
solo_traveller
December 19, 2021
“Worth its value if you dont mind taking a taxi all the time.”
Good room, very modern, extremely quiet and all the accomodations were brand new. Expensive for this location but the service is high. So it's worth it if you dont mind taking a cab to go anywhere.
Facilities
Accessibility
Toilet with grab rails
Activities
Fitness centre, Games room, Billiards
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Breakfast options, Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Minimarket on site, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms
Internet
Internet services, Free WiFi, WiFi
Outdoors
Outdoor pool, BBQ facilities, Outdoor pool (all year), Outdoor furniture, Outdoor fireplace
Parking
Parking on site, Private parking, Accessible parking, Free parking, Parking
Physical distancing
Mobile app for room service
Pool and wellness
Swimming Pool, Kids' pool, Swimming pool, Pool/beach towels
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Daily housekeeping, Grocery deliveries, Room service, Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning, Express check-in/check-out, Ironing service, Private check-in/check-out, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Packed lunches, Tour desk, Fax/photocopying, Luggage storage
Double Suite with Two Double Beds and Sofa Bed
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a microwave and a tea and coffee maker. The suite features a seating area, a dining area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.
King Suite with Sofa Bed
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite includes a dining area, a TV with cable channels a seating area and a safe deposit box. The unit has 2 beds.
Queen Suite with Sofa Bed
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. The suite features a seating area, a dining area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Hotel Policies
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