BlueBay Grand Esmeralda-All Inclusive
Km 300 Carretera Federal Chetumal - Puerto Juarez.
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10 nights, 2 adults
USD$2,428.03
Includes taxes and charges
10 nights, 2 adults
USD$2,428.03
Includes taxes and charges
Why people book this hotel
“Great staff”
“Friendly staff”
“Great service, really good food and an incredible location”
“The beach”
“All the staff were so friendly, the room was really nice, there were loads of an…”
“Friendly staff, very clean”
“Nice room, spacious and quiet room”
“The ressort itself is niceky planned and spacious”
“Good value for money vs other similar hotels”
“Only positive was breakfast”
Overview
Located on the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access, an on-site spa, and several specialty restaurants. The rooms at BlueBay Grand Esmeralda overlook the sea, and include satellite TV. They are equipped with a minibar and safety deposit box. Guests can enjoy water sports such as snorkeling and windsurfing at this Playa del Carmen resort. A gym and sauna are located on the property. A game room and kids club are available. The shops and restaurants of Playa del Carmen’s Fifth Avenue are only 15 minutes from BlueBay Grand Esmeralda. Cancun is less than an hour from this resort.
Traveller reviews
Sojour
couple
March 23, 2026
“Great staff but Needs some maintenance & updates”
Excellent access for wheel chairs & mobility devices. Great staff.
Catherine
couple
March 5, 2026
The grounds were well kept
Arthur
couple
January 23, 2026
Too many clients for it's resources. Period.
Becky
couple
January 15, 2026
We really enjoyed our stay here! All the staff were so friendly, the room was really nice, there were loads of animals to see around the resort, the place was really clean, the food was really good including the variety of restaurants you could go to. Would definitely recommend!
George
couple
November 8, 2025
“Fantastic stay, not a 5 star resort but priced accordingly. If you want more luxury stay elsewhere”
Great service, really good food and an incredible location. Good value for money vs other similar hotels. Staff were amazing and the hotel is right on the beach in the middle of the jungle. Had a very nice stay
Michael
family_with_children
October 21, 2025
“Never going back not even if i got a free stay”
The beach
Claudia
family_with_children
August 20, 2025
“We will co back. Thank you”
The entertainment it was really good. All of them but Angel was one of the best dancers .
mikias
extended_group
July 23, 2025
“Complain”
Facilities are very poor need to renovate
Dylan
couple
June 8, 2025
“Avoid this place!”
Only positive was breakfast
Sunil
extended_group
May 26, 2025
“Extremely dissapointed by the lack of commitment from the staff in providing a good service!”
Nice room, spacious and quiet room
Kelly
couple
May 16, 2025
Friendly staff
Liliana
family_with_children
February 25, 2025
“Great!”
Staff was really lovely, everyone tried to help and support us
Krishnan
couple
February 24, 2025
“good hotel, but would not go back becasue of food.”
good hotel, good facilities and nice beach with access to cenotes 8min walk way.
Maria Isabel
couple
February 1, 2025
“Good place.”
Friendly staff, very clean. The food is very good 3 restaurants to choose every night. Lots of activities to do every night.
Maria Isabel
couple
February 1, 2025
“Good place.”
Friendly staff, very clean. The food is very good 3 restaurants to choose every night. Lots of activities to do every night.
Marina
couple
January 12, 2025
It was amazing
Joao Tiago
couple
January 5, 2025
Beautiful nature, we enjoyed seeing animals around the area: raccoons, iguanas, turtles to name a few. At night we could see the fireflies, which was magic.
Benjamin
couple
December 14, 2024
The ressort itself is niceky planned and spacious. However, having 60 benches at the beach for hundreds people, waiters not cleaning tables, cleaners not doing what you kindly asked for several times, made this stay not relaxing as it should.
Nastasa
couple
November 13, 2024
“Horror”
Horrible beach, muddy water. Bad drink. The receptionist wanted to fool us into paying more. Booking didn't solve our problem.
Nastasa
couple
November 13, 2024
“Horror”
Horrible beach, muddy water. Bad drink. The receptionist wanted to fool us into paying more. Booking didn't solve our problem.
Facilities
Activities
Tennis court, Fitness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, Windsurfing, Hot tub/Jacuzzi, Snorkelling, Private beach area, Kids' club, Beachfront, Evening entertainment, Massage chair, Fitness, Live music/performance, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Wine/champagne, Fruits, Snack bar, Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
WiFi available in all areas, Air conditioning, Facilities for disabled guests, Family rooms, Pets allowed, Lift, Safety deposit box, Heating
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool (all year), Outdoor furniture, Outdoor pool, Garden, Terrace
Parking
Parking, Free parking, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool, Pool with view, Sun loungers or beach chairs, Sun umbrellas
Safety & security
24-hour security, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Concierge service, Trouser press, ATM/cash machine on site, Pet basket, Pet bowls, Daily housekeeping, Ironing service, Barber/beauty shop, 24-hour front desk, Business centre, Babysitting/child services, Laundry, Room service, Meeting/banquet facilities, Luggage storage, Fax/photocopying, Currency exchange, Car hire, Tour desk
Deluxe Garden View
This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances. Free standard Wi-Fi is included for 1 device per room.
Deluxe Ocean View
The spacious double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower.
Deluxe with Partial Ocean View
This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with ocean views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances. Free standard Wi-Fi is included for 1 device per room.
Hotel Policies
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