“Overall, the time spent here was truly enjoyable.”

The hotel offers a very clean environment and well-maintained apartments. The staff is friendly, helpful, and polite. During meals, used dishes were cleared very promptly, and everyone was very attentive and professional. The swimming pool is clean and well-kept, and there are drinking water stations available where guests can refill their bottles, which is very convenient.

“Fantastic”

I loved everything, from the breakfast to the pool to the location.

Everything in the room looked old and cheap

“Overall, I had a very enjoyable time. The staff was very helpful and the food was generally very goo”

Better segregation of serving utensils is needed in the dining room, to prevent unnecessary cross-contamination, particularly for those allergic to ingredients on display

The hotel is close to the beach, the staff is very friendly, the breakfast is varied.

“Poor value for money”

Breakfast was plentiful and varied. The bicycle could be easily taken into the room, and the panniers fit on the balcony. On a first-floor balcony, it’s not safe to leave the bike overnight.

“The best end of summer break”

It was exactly what we needed, a wonderful break in a great location with so many wonderful local restaurants and all amenities

Very clean hotel, great location just 10 min walk from a great beach Plaja de Muro. Breakfasts were super tasty as well. Can definitely recommend.

“Lovely, cozy, tidy stay in Mallorca with very friendly staff and perfect room service. Great value for money and we will”

Staff was extremely helpful and nice and the room service was just excellent! The cleanininess of the room was really amazing.

“We only stayed one night and was a good hotel”

Great location and a really good breakfast. Late check out was great.

Spacious and cozy rooms with comfortable mattresses — perfect for a family of four (two adults and two children). Towels were changed daily. The air conditioning worked perfectly. Breakfasts and dinners in buffet style were very tasty and varied. The staff in the restaurant and by the pool were friendly and welcoming.

“Pleasant family time”

Overall, we loved our stay: extremely friendly stuff, comfortable amenities, good food and swimming pool.

“Amazing place to stay and enjoy a family holiday”

Everything and everyone was fantastic in this hotel, all easy, convenient and with a smile

“The hotel is wonderful, but be prepared for complete indifference from the staff if you happen to need any help.”

The hotel is very clean, quite close to the sea, and at the same time very quiet and peaceful. There is no loud music, and the hotel is very comfortable. The breakfasts are delicious and varied.

“Disappointment!”

Location , staff in the restaurant Room service

Amazing hotel, amazing staff and very delicious breakfast. Thank you Universal apparthotel Elisa

Really nice and comfortable hotel near Platja de Muro! Delicious breakfasts with big variety of meals, kind and helpful staff, the room has all necessary utensils and equipment. The restaurant meals were also tasteful. Swimming pool has a different depths - from 1,60 to 2,10 meters, with the shallow separate pool for kids. The big advantage of this hotel is its location - is really silent during the night, despite busy street just in 5 minutes walk towards the beach.

Extreemly good value for money. Excellent location. Amazing omlet! Don't forget to try! ;)

“Very nice stay. Lovely staff (thank you Andres!)”

Very clean room. Staff all very welcoming and helpful.